China China

+44 1978 354628

22 Ruabon Rd, Wrexham LL13 7PB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About China China

China China Place appears to have a mixed reputation based on the comments provided. It is important to analyze both the strengths and weaknesses of the establishment in order to provide a comprehensive assessment.

Starting with the strengths, it is clear that China China Place has a loyal customer base. One individual mentions being a regular customer for many years, indicating that they have established a level of trust and satisfaction with the food. Another comment praises the cleanliness of the establishment, which is an important factor in food safety and customer experience. Furthermore, the speed of delivery is highlighted as a positive aspect, with one customer expressing appreciation for the fast service. Additionally, the willingness of the restaurant to accommodate specific requests, such as making dishes spicy, is seen as a strength by some.

Despite these positive aspects, there are also several weaknesses that have been mentioned. One of the most significant complaints is regarding the quality of the food. One customer states that the roast duck did not contain any meat, only duck skins, and that the sauce tasted unpleasant. Another individual comments that the curry sauce was too spicy and the meat was undercooked. These complaints indicate inconsistency in the preparation of dishes and suggest that the quality of ingredients or cooking techniques may not be up to standard.

Another weakness mentioned is the portion size. One customer states that the portions were tiny, which may not provide good value for money and could leave customers unsatisfied. In addition, there is a complaint about missing items from an order, specifically spring rolls that were paid for but not received. This indicates a lack of attention to detail and could leave customers feeling frustrated and disappointed.

Price is also mentioned as a weakness, with one customer stating that the restaurant is "very expensive." This suggests that the cost of the food may not align with the quality and portion size, making it less attractive to potential customers who are looking for value for their money.

Another complaint revolves around customer service. One individual recounts a negative experience with delayed delivery and being lied to about the estimated arrival time. This reflects poorly on the professionalism and reliability of the establishment, potentially leading to a loss of trust and future business.

Finally, there is a complaint about the attitude of the owners. One customer mentions that they were not bothered when informed about receiving the wrong food and dismissively stated that the sweet and sour sauce is always watery. This demonstrates a lack of accountability and a disregard for customer satisfaction, which can significantly impact the reputation of the restaurant.

In conclusion, China China Place has both strengths and weaknesses. While it has loyal customers who appreciate aspects such as cleanliness, speed of service, and willingness to accommodate preferences, there are also significant concerns regarding the quality of the food, portion sizes, price, customer service, and the attitude of the owners. These weaknesses may outweigh the strengths and could deter potential customers from choosing China China Place.

Best TL Reviews

Absolutely disgusting. Roast duck didn’t contain any duck meat - only duck skins , sauce tasted absolutely nasty , tiny portions , also they forgot to put spring rolls that I paid for . Not recommended at all . Very expensive

Love this Chinese, always fast delivery and love that they will make any dish spicy if you ask.

Best Chinese food In town. 5 star cleanliness rating. Deliver, pick up or walk in.

Food is amazing great staff :)

Curry sauce was to spicy,meat was uncooked

Ordered from here a few times over last couple of months and the food is lovely, the chicken balls are delicious and lots of chicken in them not just full of batter like a lot of other chinese takeaways. We have had chow main and that's really nice too, chicken currys a bit on the spicy side for me but our son enjoyed it

Have been a regular customer for many years, and the food is great. Placed order for delivery for the first time and was told 45mins.an hour later I rang back and they said it was on way. 20 minutes later still not arrived. In summary great food, but I won't be lied to

No stars but have to give one to leave to leave review. Phoned to let them know that we had been given the wrong food and the owners were not bothered, also told them that the sweet & sour sauce was watery and their reply was 'that's how it is all the time' I will not be ordering from here ever again and would not recommend this takeaway, they don't care what customers think and their attitude stinks.