China House

+44 1743 232038

240 Monkmoor Rd, Shrewsbury SY2 5SR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About China House

China House Place has received a mix of positive and negative comments, which can help us understand its strengths and weaknesses. In terms of strengths, the comments highlight the following positive aspects:

1. Fantastic experience: One customer describes their experience as fantastic, indicating that China House Place provides an overall enjoyable dining experience.

2. Friendly staff: The comment mentions that the staff at China House Place are very friendly, suggesting good customer service and a welcoming atmosphere.

3. Delicious food: Several comments mention that the food at China House Place is delicious and the nicest Chinese food the customers have ever had. They specifically praise the taste, temperature, portion size, and freshness of the food.

4. Extras added: One customer appreciates the little extras added to their order, indicating that China House Place goes the extra mile to make their meals special.

5. Quick delivery: One comment mentions that the delivery from China House Place is quick, which is a positive aspect for customers who value prompt service.

However, there are also weaknesses highlighted in the comments:

1. Missing menus: One customer requested menus but did not receive them with their order. This suggests a potential organizational issue or a miscommunication between the customer and China House Place.

2. Long delivery time: One customer had to wait two hours for their delivery, which is excessively long. The delayed delivery time can negatively impact customer satisfaction and could indicate issues with the restaurant's delivery process.

3. Greasy and limp chips: One unsatisfied customer complains that the chips they received were greasy and limp, indicating a problem with the preparation or quality control of this particular dish.

4. Unpleasant taste: Another customer describes the chicken as tasting like bleach, suggesting a serious issue with the quality of the ingredients or the cooking process. This comment highlights a significant weakness in the taste of some dishes.

5. Spicy curries: One customer ordered mild curries but received dishes that were too spicy to enjoy. This indicates a lack of attention to customer preferences and suggests potential inconsistencies in the kitchen's ability to meet specific requests.

6. Inconsistent food quality: One customer found a hair in their food, which is a hygiene issue and reflects poorly on the restaurant's quality control measures.

7. Language barrier: One negative comment mentions that the staff at China House Place do not speak English. This can be a barrier to effective communication and customer service, especially for customers who are not fluent in Chinese.

8. Limited payment options: A dissatisfied customer states that China House Place does not accept card payments. This can be inconvenient for customers who prefer to pay by card and limits their options for payment.

Based on these strengths and weaknesses, it is clear that China House Place has some notable strengths, such as friendly staff and delicious food. However, there are also areas for improvement, including issues with delivery time, food quality, hygiene, communication, and payment options. By addressing these weaknesses, China House Place can enhance its overall dining experience and customer satisfaction.

Best TL Reviews

We ordered from you for the first time this evening

What a fantastic experience

The staff were very friendly

The food was the nicest Chinese food we have ever had

It was very tasty, nice and hot, exceptionally good portions, fresh , very tender meat , plenty of fresh vegetables

We were very satisfied and happy and will certainly be ordering from you again

Loved the little extras added

Thank you.

Had a great meal delivered was amazing but we asked for menus but unfortunately we’re not with order will definitely order more from you excellent

Really nice food from here. Never had a bad meal???? chips taste amazing and the portion size is big definitely get your money worth from here. Delivery is quick and food always hot

Once bitten twice shy waited 2hrs for delivery chips greasy and limp chilli chicken pieces were stuck together very greasyhad big pot of sweet chilli sauce when it should have been currysauce waste of £26 on the bright side delivery man was very apologetic even though it wasn't his fault

Don't speak English, chicken tastes like bleach, terrible food portions, do not accept card. Wouldn't feed it to my dog.

I have just ordered 2 mild beef curries but with the first mouthful we realised that we weren't given mild curries. They are too spicy by far and we can't eat them so what a waste of £23. To add insult to injury there was also a hair in the food. Disappointed and won't get from here again

We have eaten here for the third time tonight.Food is delicious.Price is fair and staff are helpful and friendly.I recommend the Chicken in hot garlic and the fillet in peking sauce as my favourites but I asked for garlic noodles tonight and they were amazing.

everything has been lovely.I asked f

I really dont understand how this has got a 4.3 rating , i ordered a takeaway tonight and it was absolutely disgusting , the chips was definitely a week old refry, the duck had a chemical taste to it like cleaning fluid. i dont understand the rating its got, the only thing i can think of its ppl that are related or work there leaving reviews to get their rating up???? trust me its poor food.would not recommend at all. £30 down the mud monkey pan.