Chopstick House

+44 1482 375290

Delicious Bakery, 380 Ings Rd, Hull HU8 0NP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Chopstick House

Chopstick House has received overwhelmingly positive reviews, with comments highlighting the delicious and fresh food, fantastic customer service, wide selection of choices on the menu, and the friendly and welcoming owners. These positive aspects indicate several strengths of the restaurant.

One of the main strengths of Chopstick House is the quality of their food. Multiple comments mention that the food is always fresh and tasty, and the flavors are amazing. This indicates that the restaurant takes great care in sourcing high-quality ingredients and preparing them in a way that enhances the taste. The positive experiences of the customers also suggest that the restaurant maintains a consistent level of quality in their food.

Another strength of Chopstick House is the fantastic customer service. Several comments specifically mention the owners, Tom and his family, and their efforts to provide excellent service to their customers. This indicates that the restaurant places a strong emphasis on customer satisfaction and goes above and beyond to create a positive dining experience. The fact that the owners are highlighted as one of the best aspects of the restaurant suggests that they are friendly, attentive, and accommodating to their customers.

The wide selection of choices on the menu is also mentioned as a strength of Chopstick House. This indicates that the restaurant offers a variety of options to cater to different tastes and preferences. A diverse menu can attract a wider customer base and allow individuals to find something they enjoy. The availability of different dishes may also contribute to the positive dining experience, as customers have the freedom to choose their favorite meals.

However, there are a few comments that mention some weaknesses or areas where Chopstick House falls short. One customer claims that the quality of the food has declined since Tom stepped down from his ownership. This suggests that the restaurant may have faced some challenges in maintaining the same level of quality and consistency without the direct involvement of the previous owner. This weakness could impact the overall dining experience and customer satisfaction.

Another comment mentions that the chips were not cooked well despite specific instructions. This indicates that there might be inconsistencies or mistakes in the preparation of certain dishes. Inconsistencies in food quality or preparation could lead to dissatisfaction among customers and tarnish the restaurant's reputation.

Lastly, one comment suggests that the restaurant can be quite busy and customers may experience some waiting time. While this indicates the popularity of the restaurant and the demand for its food, long waiting times can potentially discourage customers who are looking for a quick and convenient dining experience. This weakness may need to be addressed by improving efficiency in service or expanding the seating capacity.

In conclusion, Chopstick House has several strengths that contribute to its positive reputation. These strengths include the delicious and fresh food, fantastic customer service, wide selection of choices on the menu, and the presence of the friendly owners. However, there are also some weaknesses, such as potential decline in food quality, inconsistencies in food preparation, and possible waiting times. Addressing these weaknesses could further enhance the overall dining experience and ensure that customers continue to have positive experiences at Chopstick House.

Best TL Reviews

The absolute best Chinese in Hull ( and possibly the world). Food is always fresh and tasty. Amazing flavours and Tom and his family offer a fantastic customer service. Always recommend to family and friends.

Very good service, wide selection of choices on menu and well cooked food.

Absolutely shocking, ordered first time asked for the chips well done; got home they were barely cooked. Came back straight away and placed a new order (stressed can we have the chips well done) and they were exactly the same. Gone right downhill since Tom stepped down his ownership, such a shame as it used to be the best

Favourite takeaway ????

best owners with unanimously the best Chinese food around

Absolutely love toms been going for years. Always beautiful there spring rolls are like no other ???????? best patties in hull

Great food so you might have to wait a bit for it as it is very popular.

This was my first time eating from Chopstick House, after reading the reviews I thought I'd try it for myself. I'm pleased to say I wasn't disappointed! Good portion of food and tasted lovely! I will be returning ????

First time using this Chinese. Will highly recommend the Chicken fried rice, chips and curry sauce. Tasted really nice. Will definitely use again. Also nice to find a Chinese take away open on a lunch time.