Quick Facts About Kings Arms
The Kings Arms is a restaurant that has received a mix of positive and negative comments from customers. In order to form a comprehensive analysis of the strengths and weaknesses of the restaurant, we will examine each comment and discuss its implications.
Starting with the positive comments, it is evident that the quality of the food at the Kings Arms is highly regarded by customers. One individual mentioned that the food was "amazing" and "fantastic," further emphasizing their enjoyment of the dishes served at the establishment. Another customer mentioned that the set menu was outstanding, both in terms of presentation and taste. These positive comments highlight the strength of the Kings Arms in providing high-quality food to its customers.
The positive comments also touch upon the service provided at the restaurant. Several customers praised the service, describing it as the "best ever" and "spot on." The friendly manager was able to address a menu discrepancy and provide a satisfactory explanation, leading the customers to stay and order. The attentive and friendly staff on Fish & Chip Friday also received praise. These comments indicate that the Kings Arms excels in offering excellent customer service.
In addition to food and service, the atmosphere and setting of the restaurant were also well-received. One customer mentioned the "lovely old pub setting," which adds charm and character to the dining experience. This positive comment highlights a strength of the Kings Arms in creating a welcoming and comfortable ambiance for customers.
However, there are also negative comments that cannot be ignored. One customer mentioned a discrepancy between the menu displayed on Facebook and the actual menu at the restaurant, as well as several items being off the menu due to a delivery problem. This discrepancy can be seen as a weakness of the Kings Arms, as it may lead to confusion and disappointment for customers who have expectations based on the online menu.
Another negative comment mentioned a perceived decline in food quality and service due to a change in ownership. The customer felt that the presence of Thai staff affected the quality of the food and described the service as muddled. Additionally, the request for a tip when paying the bill left a sour impression on this particular customer. These negative comments highlight potential weaknesses in consistency and professionalism at the Kings Arms under new ownership.
Overall, the Kings Arms shows strengths in terms of food quality, service, and atmosphere. Positive comments emphasized exceptional food, friendly and attentive service, and a charming setting. These strengths contribute to positive customer experiences and recommendations. However, negative comments regarding discrepancies in the menu, a perceived decline in food and service under new ownership, and an inappropriate request for a tip indicate areas of improvement for the restaurant. The management of these weaknesses is crucial to maintaining a positive reputation and ensuring that customers leave satisfied and eager to return.
Best TL Reviews
Menu different to what is displayed on Facebook and quite a few things off the menu due to a delivery problem. I was going to leave after the drinks due to this but the friendly manager explained the menu changed weekly and that the food was exceptional whatever we did order. I liked her and the service so we stayed and ordered. She wasnt wrong. Not only was the food amazing but the service continued to be too. There was a little wait despite the place being quiet but then again for the quality it was worth it. Highly recommend and we will be back again. Thank you ????
Wow just wow first time here will definitely be back the food was fantastic had 3 courses £20 and the service best I've ever had ????????
I can’t provide Six Stars unfortunately but this is a terrific restaurant and desires all the plaudits possible. Beautiful food, regular new dishes appearing to enhance an already first class offering of fine food. If I was Michelin I would be paying a visit..... there is little to compare within a large radius. So if you are local or just travelling through, find the time to taste what good food with a smile can be provided by a young energetic couple. You will not be disappointed.
Just had Christmas lunch today. Excellent from start to finish. I can’t speak too highly of this restaurant. Hard working, skilled couple with a young team who deserve all the plaudits they get.
The kings arms
Wrote a five star review on this place two years ago and decided to have lunch their today.
Looks like a change of ownership as the boss and servers were all Thai (or appear to be) and the quality of the food has suffered for it. The service itself was polite but was muddled at best even although the restaurant wasn’t anywhere near capacity.
What soured me totally and put me off ever returning was when paying the bill the waitress asked for a tip!!
The money I was going to pay remains in my pocket
Would not recommend or return
Fantastic food. Ate of the set menu 3 courses for £15.00 can't get better than that. Presentation on all 3 courses was outstanding.
Very good food excellent and the service was spot on very clean.
Fish & chip Friday, a great deal. Good value, quality food & excellent service. Even though it was busy, staff very attentive & friendly.
It's a lovely old pub setting but the food is lovely!! I had seared scallops with an apple and pancetta topping and it was cooked beautifully!! My wife had wood pigeon and again it was cooked beautifully I can't say enough. Try this restaurant and you will not be disappointed.
Place Pictures
Kings Arms Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Healthy options
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
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Romantic
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Upmarket
Crowd
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Groups
Planning
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Accepts reservations
Today
Opening Hours
| Monday | Closed |
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| Tuesday | Closed |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 12:00 PM - 12:00 AM |
| Saturday | 12:00 PM - 12:00 AM |
| Sunday | 02:00 AM - 04:00 PM |
How to go there
Location
Places