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Clems Fish Restaurant

+44 1388 815451
16 Clyde Terrace, Spennymoor DL16 7SE United Kingdom of Great Britain and Northern Ireland
Open Today: 11:00 AM - 09:30 PM

Quick Facts About Clems Fish Restaurant

Clems Fish Restaurant has received mostly positive comments, indicating several strengths of the establishment. Firstly, the staff are repeatedly praised for being friendly, helpful, and happy. This is an important strength as customer service can greatly influence the overall dining experience. Customers appreciate the warm and welcoming atmosphere created by the staff, which contributes to the positive perception of the restaurant.
Another strength highlighted in the comments is the quality of the food. Several customers mention that the fish and chips are very nice and that the portion sizes are good. The chips are particularly praised for being delicious and cooked well. These positive comments about the food indicate that Clems Fish Restaurant is able to meet customer expectations in terms of taste and portion sizes. Additionally, the affordability of the food is mentioned, with customers noting that it is not the cheapest but also not too expensive. This suggests that the pricing is reasonable and represents good value for money.
The restaurant itself is also mentioned positively. The spacious and clean seating area is appreciated by customers who eat in, and the takeaway service is also mentioned as a convenience. The fact that the restaurant is busy, even on a midweek day, suggests that it is popular and well-regarded among the local community. This is another indication of a strength of the establishment, as it signifies a strong customer base and positive word-of-mouth recommendations.
Despite these strengths, there are a few weaknesses that should also be considered. In one comment, a customer mentions that the fish could have been a little crisper. This suggests a potential inconsistency in the cooking of the fish, where some may be cooked perfectly while others may be slightly undercooked. It would be important for Clems Fish Restaurant to address this issue and ensure that the fish is consistently cooked to a desired level of crispiness.
Another weakness mentioned is the weak gravy. While this may seem like a minor issue, it can impact the overall dining experience for some customers who enjoy having good quality gravy with their meal. This suggests that Clems Fish Restaurant may need to review their gravy recipe or find a suitable alternative to ensure customer satisfaction.
In one negative comment, a customer expresses disappointment with their experience, mentioning several issues including incorrect order, soggy batter, and poorly cooked peas. While this may be an isolated incident, it is important for Clems Fish Restaurant to address these concerns and ensure that they do not become recurring issues. Consistency and accuracy in fulfilling customer orders is crucial for maintaining customer satisfaction.
Overall, Clems Fish Restaurant has several strengths such as friendly and helpful staff, good quality food, a clean and spacious seating area, and reasonable pricing. However, there are also a few weaknesses that need to be addressed, such as potential inconsistency in fish crispiness, weak gravy, and occasional issues with order accuracy and food quality. By addressing these weaknesses and building upon their strengths, Clems Fish Restaurant can continue to attract and satisfy their customers.


Best TL Reviews

Phoned ahead to check they had scampi. Friendly lady took my order and said they'd put it in to cook. Place was very busy even midweek. Staff were all really friendly, helpful and happy. We went for a takeaway but the restaurant looked busy too.
Food was very nice. Not the cheapest but not too expensive. Portion size is good. Chips were very nice. Fish was good though could have been a little crisper. Spam fritters were very good. Gravy was weak. Scampi very nice and a decent portion too
All in all I'd definitely recommend Clems and will be back.
Very nice meal lovely fish n chips big clean spacious sit down restaurant friendly staff
Stunningly good fish and chips at a proper bargain price. Was a group 11 of us and all of us thouroughly enjoyed our food. Batter crispy and tasty, lovely flakey white cod. Chips cooked spot on which is a rarity nowadays. Highly recommended!
Food was GOOD, service was GOOD, Atmosphere was GOOD.
Staff were good and made me welcome, The fish and chips were a good size and tasted great. Even cleaned the table which looked clean again b4 I ate. Plus music in the restaurant I would recommend.
Fish and chips were hot and not greasy, staff were friendly would go back again
My favourite fish shop , service is brilliant, quick and efficient can take away or eat in.,Lovely staff ,always pleasant ,with a friendly word and a smile .
Very disappointed tonight. Its our fave chippy usually. Not any more. Chips just say cooked, fish small (asked for large) and soggy batter. Peas were like stones. Asked my order 5-6times, got it wrong after telling them over and over my order, had to go back and get the chips added to my fish. Maybe just a bad night but honestly the food was really off putting so we won't be back.
Good fish and chip shop never been let down so far. Would recommend

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Clems Fish Restaurant Info

Amenities

Service options
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Offerings
  • Late-night food
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 11:00 AM - 09:00 PM
Tuesday 11:00 AM - 09:00 PM
Wednesday 11:00 AM - 09:00 PM
Thursday 11:00 AM - 09:30 PM
Friday 11:00 AM - 09:30 PM
Saturday 11:00 AM - 09:30 PM
Sunday 02:00 AM - 08:30 PM

How to go there

Location