Quick Facts About Cafe Culture
Cafe Culture Place has several strengths and weaknesses based on the comments provided. The strengths of the establishment include its convenient location on the main street, reasonably amiable staff, and quick service on some occasions. However, the weaknesses are numerous and significant.
One of the major weaknesses mentioned in the comments is poor customer service. Multiple customers noted unprofessional and incompetent staff behavior at the till, with one commenter even stating that the staff seemed to have the "get up and go of a stoned teenager." This type of service can greatly impact the overall dining experience and deter customers from returning.
The cleanliness of Cafe Culture Place is also a significant weakness. Multiple comments mention that the restaurant is dirty, sticky, and untidy. The toilets were specifically mentioned as being in need of a deep clean, with one commenter describing the smell of pee and a dirty floor. Poor cleanliness can greatly impact a customer's perception of the establishment and can be a determining factor in whether or not they choose to return.
The quality of the food at Cafe Culture Place is another weakness that is repeatedly mentioned in the comments. One customer mentioned receiving frozen chicken in their famous chicken curry and being denied a return or refund. Another customer described the beef lasagne as being made with frozen beef and covered in melted cheese. The comments also mention that the food is described as "nonsense" and "waste," with one commenter stating that they paid premium prices for microwave miserable food. These negative experiences with the food can greatly impact the overall dining experience and discourage customers from returning.
Price is another weakness mentioned in the comments. Customers describe the prices at Cafe Culture Place as being ridiculous for the quality of food and drink provided. One commenter mentioned feeling like they were ripped off, spending nearly £15 for a small latte, a different flavor of tea, a small slice of millionaire shortcake, and a piece of chocolate orange cake. These high prices for subpar food and drink can greatly deter customers from returning and can harm the reputation of the establishment.
In summary, the strengths of Cafe Culture Place include its convenient location and reasonably amiable staff. However, the weaknesses far outweigh the strengths. Poor customer service, unprofessional staff behavior, and a dirty and miserable atmosphere were common complaints. The quality of the food was also a significant weakness, with multiple comments describing it as frozen, nonsense, and waste. Additionally, the high prices were seen as unjustified for the quality of the food and drink provided. Based on these comments, it is recommended to avoid Cafe Culture Place.
Best TL Reviews
Poor customer service.
Unprofessional and incompetent staff behaviour at the till.
Dirty and miserable place.
The food is simply nonsense and waste.
We’ve paid premium prices for microwave miserable food.
AVOID AVOID AVOID
I’ve ordered “Our Famous Chicken Curry” it came super hot but the chicken was frozen. They’ve refused to return it back, and I had I eat just the small portion of the rice.
My partner had a beef lasagne, it came with just minced beef covered of cheese with super hot melted cheese and frozen beef in the lower layers.
Do yourself a favour and avoid wasting your money there.
Zero stars. One of the worst places I've had the misfortune of visiting in my life.
Service was ridiculously slow, staff seemed to have the get up and go of a stoned teenager. Waited absolutely ages to be served.
Prices were ridiculous for food & drink. I suggested to my wife we leave after we had queued about 15 minutes to order but she was desperate for the toilet and my kids were hungry. My wife said the toilets were up about 3 flights of stairs and were dirty. Place was dirty, sticky, untidy & as mentioned - the staff didn't want to be there. Kicking myself for not dragging my family out.
Very disappointing! Place was almost empty but still had to get the waiter to wipe the table as spilt drinks etc still on the table, he then only wiped the half we were sat at! When the food came the soup was OK but the side salad was very limp it had seen better days,! the sandwich had one slice of bread OK and the other was dry and quite hard at the edge's. The toilets needed deep clean,! Would not recommend, there are much better places to go! And better value!
Conveniently placed, in a prime site, on main street and Staff reasonably amiable. But small portion fish and chips were greasy and undercooked. And quite pricey. Key for toilets have to be obtained from the counter. And there were a couple of short flights of stairs to lavatory. Which looked rather tired and no toilet paper.
Probably just cater for passing trade. But would not go again. Tables laid out like a reformatory.
Popped in with some friends for a few drinks and a snack. It wasn't very busy at the time, quite an open, dark place, perhaps due to the weather. We ordered drinks and some small cake snacks. I asked where the toilets were, the young lady behind the till was very quiet, told me they were upstairs and mentioned something else that I didn't catch. As I was walking to the door, I realised that she was holding a buzzer to open it. The men's room was up 2 flights of stairs and definitely needed a clean. It stank of pee, the floor was covered in it and the urinal looked like it needed a thorough scrub. The cafe soon developed quite a large cue whilst we were waiting for our things. The Peppermint tea was nice, served with a refill pot. The egg custard tart was tasty but the pastry seemed a bit stale, one of my friends said the same of her éclair, with another not enjoying her shortcrust at all and offering it to me. Considering the prices, this is rather disappointing. I'd definitely go back for a tea but perhaps not a cake.
My wife & I visited today on our trip from Glasgow. Very quick service, piping hot food and tasted delicious. I had cottage pie, my wife had lasagne & 2 pots of tea, the bill came to £19.95. A very reasonable price. Highly recommended.
When I was in this restaurant today I just couldn't believe it what happened. I ordered a coffee and my kids ate pizza but from other shops. After a waitress came up to me and said that I can't eat food from another restaurant Wow .. I was very shocked because my kids wanted pizza, so . The waitress asked me out of the restaurant. I just met it for the first time. I would recommend this restaurant to anyone. There is not even a decent high chair for a child. The waitress brought me a broken chair where I had to put my child. Let the manager take care of this restaurant because I can see that the reviews are not very good .
Never again !
Poor. Didn't have the flavour of tea we wanted, then no facility to make the cream for hot chocolate so ended up with a small latte and a different flavour of tea, small slice of millionaire shortcake and a piece of chocolate orange cake. Just short of £15.00 ???? absolute rip off.
AVOID THIS PLACE .
Place Pictures
Cafe Culture Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
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| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 05:30 PM |
| Sunday | 09:00 AM - 05:30 PM |
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