Quick Facts About Clough Hall Hotel
Clough Hall Hotel has received a mixture of positive and negative comments, which can give us insight into its strengths and weaknesses.
Starting with the strengths, it is clear that the service at Clough Hall Hotel is generally praised. Multiple comments mention friendly and attentive staff, which indicates a high level of customer service. The fact that the waitress made an effort to ensure the customers had everything they needed, even while appearing busy, suggests that the staff are dedicated to providing a positive experience for guests.
The quality of the food is also consistently mentioned as a strength. Several comments praise the taste and preparation of the meals. The recommendation for the steak suggests that it is a standout dish, cooked perfectly. Additionally, one comment mentions that the food came quick and was beautifully cooked, highlighting the consistency in the quality of the meals.
The ambiance and atmosphere at Clough Hall Hotel are also mentioned positively in some comments. The mention of a nice big garden with a pond suggests that there is outdoor seating available, which can enhance the dining experience, especially during the warmer months. The positive comment about the atmosphere when visiting with a large group indicates that Clough Hall Hotel can accommodate and cater to different types of guests and occasions.
Another strength mentioned is the cleanliness of the kitchen. One comment from a meat delivery person highlights the spotless condition of the kitchen, which signifies a commitment to sanitation and food safety standards. This is an essential factor in maintaining a reputable establishment.
However, there are also several weaknesses that arise from the comments. The most notable issue is the restaurant's inability to handle larger parties and events efficiently. One comment details a negative experience where a party had to wait excessively long for their food, with some dishes even arriving at different times. The mention of cold steak suggests a lack of attention to detail and possibly inadequate kitchen management. The fact that customers had to wait for extended periods and spend money on drinks while waiting portrays a negative image.
This weakness can be a cause for concern, as it can deter potential customers who are looking to book larger parties or events. It is essential for Clough Hall Hotel to address this issue and improve their ability to handle larger groups efficiently.
In summary, the strengths of Clough Hall Hotel include friendly and attentive staff, delicious food, a pleasant ambiance, and a clean kitchen. On the other hand, the weaknesses identified include the restaurant's struggle to handle larger parties and events efficiently, as evidenced by delays in food service and inconsistencies in food temperature. These areas of improvement should be addressed in order to enhance the overall customer experience and maintain a positive reputation.
Best TL Reviews
We visited here to have a birthday meal with the family and had s really enjoyable experince. The waitress was really friendly and attentive, ensuring we had everything we needed even though she appeared rushed off her feet. The food is very nice here and the meal sizes are really good, the steak is cooked perfectly, which i definitely recommend!
DO NOT BOOK A PARTY HERE! Cant cope with a big party! Our food order was given 2 weeks in advance, starters didnt come out until 45mins after we arrived, only 10 people ordered starters and everyone else had to wait 2 HOURS for food! My daughters food came out with the starter meaning she ate a whole hour before the e rest of us! To top it off the steak was cold when it came out! If you havr a larger group of 10dont bother coming here as you will pay £40 for a two hour wait. Cold food and £££ worth of drink whilst ur waiting! They arent daft!
If they cant cope with that big of a party they shouldn't book them
First time went here for Sunday lunch after a walk with family, nice friendly staff, lovely food that came quick, nice big garden at back with a pond, have cabins to rent, definitely go again.
Our small walking group had lunch there today. Really good value for money. Friendly staff, beautifully cooked food. We will be back!
Been here today for 3 course meal was outstanding polite and friendly staff would highly recommend
Went for a drink after work with a large group. Staff were really friendly and helpful. Great atmosphere
We went to the Clough for lunch today 31/8/22 and it was perfect, the food was delicious and the atmosphere is relaxed.The young lady behind the bar was really helpful, we had a really good time. We will definitely be going back soon.
I deliver the meat to this pub. Kitchen is spotless and staff are very pleasant. The food looks amazing
Place Pictures
Clough Hall Hotel Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Great cocktails
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Wine
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
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| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 12:00 PM - 12:00 AM |
| Saturday | 12:00 PM - 12:00 AM |
| Sunday | 02:00 AM - 10:30 PM |
How to go there
Location
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