Coffee Pot

+44 1582 480289

1, Nadeem Plaza, 172 Dunstable Rd, Luton LU1 1BT United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Coffee Pot

Coffee Pot Place has received both positive and negative feedback from customers, highlighting both its strengths and weaknesses. In terms of strengths, the company is praised for its excellent service and friendly staff. Customers appreciate the welcoming atmosphere and the attention to detail in every dish. The company is also commended for its efficient customer service and timely delivery.

Another strength of Coffee Pot Place is the quality of its food. Many customers express satisfaction with the taste and freshness of the dishes. The Jacked Potato, full English breakfast, masala tea, and caesar and kale wrap are among the items specifically praised by customers. The menu seems to offer a variety of options, catering to different preferences and dietary needs.

Additionally, customers appreciate the reasonable prices offered by Coffee Pot Place. This makes the cafe an attractive option for customers looking for good quality food at affordable prices. The value for money is seen as a positive aspect of the business.

On the other hand, Coffee Pot Place has some weaknesses that have been pointed out by customers. One recurring complaint is the lack of attention to customer requests. One customer mentioned that despite repeating six times not to add jalapeños to their meal, the request was ignored and the food was ruined. When the customer called to complain, they were met with rudeness and unprofessional behavior from the staff.

Another weakness highlighted by a customer is the cleanliness of the cafe. This customer reported feeling surrounded by germs and expressed concern about the lack of cleanliness in the shop. The customer recommended that the tables are wiped down and the floors swept regularly to maintain a clean environment.

Moreover, there is a specific incident mentioned where a customer claimed to have gotten sick after consuming the shepherd's pie from Coffee Pot Place. This raises concerns about food safety and proper handling. It is important for the company to address these allegations and take steps to ensure the quality and freshness of their food.

In conclusion, Coffee Pot Place has several strengths, including excellent service, great-tasting food, reasonable prices, and efficient customer service. However, there are also weaknesses that should be addressed, such as the disregard for customer requests, cleanliness issues, and allegations of foodborne illness. These areas of improvement are essential for maintaining customer satisfaction and trust.

Best TL Reviews

عزيزي فريق وعاء القهوة. كيف حالك ؟ حسنًا. أكتب إليكم لأشكركم على جودة الخدمة التي تقدمها شركتكم ، وكذلك على التسليم الجازم لي. بحق. الآن. أنا أقدر بصدق خدمة العملاء الكريمة والفعالة ، ومستوى التفاصيل والمساءلة التي أظهرتها في كل طبق ، والطريقة التي تدير بها الأعمال ككل. لك أن تعرف. على نفس المنوال. سأستمر في التوصية بخدماتك في المزيد من الشركات المدرجة وجهات الاتصال. نعم. غرض. لا يمكنني أن أكون أكثر رضا عن عملك ، وأنا أتطلع إلى استمرار هذه العلاقة. تحياتي الحارة ، دكتور باتريك نيوزيل دكتوراه. استمتع بأسبوع مليء بالحيوية طوال الوقت. يمر. بارك الله فيك وعائلتك.

Wow!! Had a Jacked Potato here for Lunch and It didn’t Disappoint... It was really tasty with all the side (Granted I got a few extra sides to taste). Service was fantastic, Staff were very welcoming.

Will be back to try the Jerk Chicken...

Excellent service, great food and the prices are very reasonable.

Would definitely reccomend the full english breakfast.

The masala tea from here is great.

Great service and products. Try the caesar and kale wrap - very fresh and delicious options for a quick healthy bite

Ordered veggie toastie and told them not to add any jalapeños in it…. I repeated myself 6 times.

And guess what… when I was eating… I realised that they added jalapeños!

Literally ruined my break during work. So I called them to ask why had they put jalapeños when I repeatedly mentioned few times not to add them. The guy on the call was sooo sooo RUDE! He doesn’t not know how to deal with customers he started shouting at me over the phone. No apologies whatsoever. I asked him what his name is so he was not telling me but starting copying me and saying what’s ur name? ! This was so frustrating and upsetting. Literally got me so angry ???? I’ve been buying my food from here for the last 4 years. Then I asked if I can speak to the Manager, he replied that manager is not here so speak to me, then, I said I wanna speak to the manager. Then he said come in store if u want to speak to him, and top of that he left me on hold.

Then I rang back I said can I speak to the manager he said yes it me.. !!

he lied coz first he said manager is not here. So he acted like a manager and when I asked for the name he said it’s Hassan. Clearly lying! I could get that as it was the same voice and he mentioned earlier that manager is not in today…Ridiculous ????????

Very good coffee shop in the community to have coffee and home made food very highly recommend

Came with my mates yesterday and ordered shepherd's pie, it's been confirmed by the management that the shepherd's pie was fresh but it was cold and to make matters worse since then I vomited atleast 14 times since it happened I've got got bad headache and a temperature to make things worse. Avoid this shop at all costs as their food isn't fresh and they place their food just underneath the stairs on the microwave.

The amount of people that walk up n down those stairs and the dust that occurs.

It must have been good at some point because it has all the potential. However it's just so dirty. Food was decent but you feel like your sitting surrounded by germs. Clean. Wipe down the tables.Sweep the floors. Come on. Specially now.Also pretty certain my stomach hasnt been right since I went.