Quick Facts About Coffee & Things
Coffee & Things place has many strengths that make it a fantastic gem of a café. Firstly, the coffee is described as lovely by multiple reviewers. This indicates that the café serves high-quality coffee that is enjoyable for customers. In addition to the coffee, the cakes are also praised as sensational and offering a lot of choices. This suggests that the café has a wide selection of delicious cakes that cater to various taste preferences.
The cleanliness of the café is also highlighted by customers, with the comment that it is immaculately clean and tidy. This indicates a strong attention to cleanliness and hygiene, which is important for creating a pleasant dining environment. The fact that the café has both indoor and outdoor seating is another strength, as it offers customers the option to enjoy their meal or coffee in a preferred setting.
The café is also praised for its homemade soups and bread, which are described as a cut above the rest and offering a superb and hearty lunch. This indicates that the café takes pride in preparing homemade food that is of high quality and satisfying for customers. The friendly and chatty staff further contribute to the positive experience, as they create a welcoming and warm atmosphere for customers.
On the other hand, the café also has some weaknesses that are mentioned in the comments. One customer describes the owner as being off-hand and rude, scolding both them and the staff publicly. This indicates a lack of professionalism and potential management issues within the café. Another customer complains about their experience with the owner, who made rude comments and suggested they should leave the café. This incident reflects a lack of customer service skills and creates an uncomfortable atmosphere for customers.
The WiFi issue also reflects a weakness of the café, as the internet was not working during the customer's visit. This suggests a lack of attention to maintaining proper functioning of the WiFi, which can be an inconvenience for customers who rely on internet access.
In conclusion, Coffee & Things place has several strengths that make it a fantastic café, including great coffee, sensational cakes, cleanliness, friendly staff, and homemade soups and bread. However, there are also some weaknesses, such as rude behavior from the owner, WiFi issues, and potential management problems. To improve, the café should address these weaknesses by providing better customer service, ensuring reliable internet access, and maintaining professionalism among staff and management. Despite the weaknesses, the strengths of the café make it a highly recommended place for customers looking for a delightful coffee and food experience.
Best TL Reviews
I've been here several times and it is a fantastic gem of a cafe. The coffee is lovely and the cakes are just sensational, so much choice. Immaculately clean and tidy and the staff are so friendly and chatty. Highly recommended
A real treat located centrally in Perth. Their homemade soups are a cut above the rest and when combined with their own homemade bread you'll be sure of a superb and hearty lunch. A definite favourite and needless to say comes with a huge recommendation ????????
Clean fresh Italian influenced cafe with indoor & outdoor seating. Great Italian coffee ☕ with a selection of food/light meals, soup & focaccia, sandwiches ???? & toasties. A fine selection of cakes/scones very tasty with pleasant service.
Very welcoming and food was good. Two tables were put together as there was 4 of us, all pensioners. Wee didn't even have to ask. The owner was very helpful.
Lovely staff, nice food. However, owner very off hand, both times I ordered and actually told me off for ordering too slowly ( 4 people in our party) and was telling off his staff infront of everyone which we found embarrassing. He was nice to some customers though, confusingly.
Maybe our faces didn't fit. Will be back next time if the Owner isn't about.
Utterly rude!
Posting on behalf of my wife:
I have an utterly disappointed experience with Coffee&Things, can't even imagine it happening ever in my life. I'm usually not at all picky and happy with any cafe, but for this I would give zero star if I could. I chose this cafe as it has a large selection of cakes which we can't even get to try, and I would say that I never will as I would not go near this cafe again.
I have a work meeting today with my colleague who purposely travelled from Forth Valley and we are both professionals (doctors if you really need to know) planning to sit in for the whole day having all our meals in there. We went in around 10ish, had our food and drink ordered, sat down with two laptops trying to work together. Within an hour or less of us sitting - around 11ish, the cafe staff or owner came to us and commented that this is not an Internet cafe and this is a busy cafe, with all possible verbal and non verbal cues suggesting that we should leave. I just looked at him with utter disbelief, while I'm still munching away my lovely Italian toast and sipping my flat white. Due to this rudeness of behaviour, we decided to look for other places to work as it felt really uncomfortable having listened to those comments.
The funny thing is the WiFi was not even working and we are using our mobile hotspot without complaining. Firstly, there is no sign saying that there is limited time for every customer. Secondly, it is such a short time period before those comments showered us, not like we have sat there for ages. Thirdly, there are at least 5 more tables empty at one glance, so I'm not too sure of the relevance of those comments happening right then. Fourthly, I'm not sure why "Internet Cafe" per se, is there something else suggested here or are we looked down upon, you could interpret that yourself. Lastly, he said that the cafe could fit 100 people, which as well you can see it for yourself. Maybe one should not have a cafe business if one doesn't appreciate paying customers.
My colleague and I both never thought to have such rude experience and this is definitely our first. Still, in this lovely country, I believe there are many other good people around. Try other cafe mate!
Thanks and bye!
What a wonderful little cafe. Great service, very friendly elderly staff and a nice assortment of interesting (for a tourist, at least) cakes. The cappuccino was quite good, too. Definitely a recommend.
Lovely cafe. Been a few times, and will return. Excellent coffee. Had scrambled eggs which were delicious. My partner had soup and sandwich which he said was lovely and well presented too. Friendly service.
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