Quick Facts About Con Panna Coffee Shop
Con Panna Coffee Shop in St. Andrews has received mixed reviews from customers, highlighting both strengths and weaknesses. In this analysis, we will examine the comments provided and discuss the strengths and weaknesses of the coffee shop.
Starting with the strengths, many customers praised the friendly staff at Con Panna. They described the staff as pleasant and lovely, indicating that the customer service at the coffee shop is excellent. This is an important strength as friendly and welcoming staff can significantly enhance the overall experience of customers and encourage repeat visits.
The cleanliness of the coffee shop was also mentioned positively by several customers. They noted that the washrooms were nice and clean and that the café itself was very clean throughout. Cleanliness is essential for any food establishment, and customers appreciate when hygiene standards are maintained. It reflects positively on the overall operation and professionalism of the coffee shop.
The menu selection and pricing were also mentioned as strengths by some customers. They described the menu as good and well-priced, indicating that Con Panna offers a variety of options at reasonable prices. This is important as it caters to varying customer preferences and budgets.
Customers also complimented the quality of the drinks at Con Panna. They mentioned that the coffee was very good and that the pumpkin spice latte with cream was delicious. The positive feedback on the drinks indicates that Con Panna has a strong and consistent quality in their beverage offerings, which is crucial for a coffee shop.
The coffee shop's ability to accommodate customers with dogs was mentioned as a strength. One customer specifically mentioned that they were able to sit outside with their dogs and that the staff even provided them with drinks for their pets. This demonstrates that Con Panna is pet-friendly, which can attract a niche customer base and help create a welcoming atmosphere for all visitors.
Moving on to the weaknesses, one recurring criticism was the pricing at Con Panna. Some customers expressed that the coffee shop was slightly overpriced. One customer mentioned that they paid £2.70 for a regular-sized latte, which they considered excessive for a small cup. This indicates that Con Panna may need to reevaluate their pricing strategy to ensure that their offerings align with customer expectations.
Several customers also mentioned issues with the food. One customer complained about the wilted and old salad served with the sandwiches, stating that it was inedible. Another customer mentioned that the lemon drizzle cake was delicious but criticized the small portion size for the price. These comments highlight a potential weakness in the food quality and portion sizes at Con Panna, which may need to be addressed to ensure customer satisfaction.
Another criticism was the temperature inside the café. One customer mentioned that the whole café was freezing cold, which made them seek coffee elsewhere. While it was acknowledged that the weather outside was incredibly cold, customers still expect a comfortable and warm environment when dining indoors. This feedback suggests that Con Panna should invest in better heating or insulation to improve the comfort of their customers.
Lastly, a few customers mentioned slow service as a weakness of Con Panna. While they acknowledged that the staff was friendly, they also mentioned that the service was slightly slow. This may indicate that the coffee shop needs to improve its operational efficiency and ensure that customers are served promptly.
In conclusion, Con Panna Coffee Shop in St. Andrews has several strengths, including friendly staff, cleanliness, menu selection, and quality drinks. However, there are also several weaknesses, such as pricing, food quality, temperature control, and slow service. Addressing these weaknesses could significantly improve the overall customer experience at Con Panna and allow it to attract a larger customer base.
Best TL Reviews
Toller Coffeeshop in St. Andrews.... Freies WLAN etwas uberteuert.
Nice cafe with friendly staff. We ordered drinks and some of the baked goods from their display. The washrooms were nice and clean.
We ordered from here when we first parked and went for a walk with our drinks, and then on the way back to our car ended up popping in again for some more things for the road!
Nice spot for a drink or a bite to eat. We only had a coffee and a tea but the menu looked good and well priced. Nice selection of cakes on display and very clean throughout.
Lovely friendly staff but a few things need to be improved upon. The salad served with the sandwiches was wilted, old and going black, rendering it basically inedible. Also the whole cafe was freezing cold, I know the weather outside was incredibly cold but a solution is needed for people's comfort inside. It made us rush off and seek coffee elsewhere.
I had a pumpkin spices latte with cream and my husband had a hot chocolate and we sat outside in the sunshine on a cold October day with our dogs. They brought the drinks to us and gave our dogs a drink too. Really lovely drinks - hot and lots of toppings.
Really great coffee, and the empire biscuit was just the ticket! ????????
Service was friendly albeit just a little on the slow side.
Had to move indoors, though, when a couple of smokers sat at a nearby table (obviously not the fault of Con Panna). It'd be great if they made the outside terrace a non-smoking area, though - filthy habit! ????
Visited back in September. Needed a light snack after a long drive from Glasgow. Got myself a regular sized Latte, which turned out to be a small cup. The staff were pleasant, the coffee tasted good, but at 2.70 was excessive for such a tiny cup.
Coffee was very good and the lemon drizzle cake was light and not too sweet. Small slice of cake : £2.50. The waitress needs to lighten up a bit. A smile to the customer would help.
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Con Panna Coffee Shop Info
Amenities
Service options
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Outdoor seating
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
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