Cook's Bar & Kitchen

+44 1324 877115

Grange Manor Hotel , Glensburgh, Grangemouth FK3 8XJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cook's Bar & Kitchen

Cook's Bar & Kitchen is a restaurant located near The Grange Manor Hotel. It has received both positive and negative comments from customers, which will be analyzed in this essay to identify its strengths and weaknesses.

Starting with the strengths, a recurring theme in the comments is the quality of the food. Many customers praised the deliciousness and freshness of the dishes. One customer specifically mentioned the lambschulter, which they described as "köstlich" (delicious). Another customer mentioned that all four dishes they tried were excellent. The positive comments about the food indicate that Cook's Bar & Kitchen excels in creating tasty and enjoyable meals.

Service is another strength of Cook's Bar & Kitchen. Multiple comments mentioned the great service provided by the staff. Customers appreciated the attentiveness and politeness of the servers. One customer specifically mentioned the young lady servers, who were described as attentive and polite. Another customer mentioned being welcomed into the restaurant with a smile, which they found helpful. The positive comments about the service suggest that the staff at Cook's Bar & Kitchen is dedicated to providing a pleasant dining experience.

The seating arrangement and space in the restaurant were also mentioned as positive aspects. One customer mentioned that the space was nice from a seating arrangement perspective. Another customer stated that they had a very nice eating experience. The positive comments about the seating suggest that Cook's Bar & Kitchen provides a comfortable and enjoyable environment for its customers.

Decent parking space is another strength mentioned by a customer. Having sufficient parking space is important for customers who arrive by car, as it allows for a convenient and stress-free dining experience. The comment about parking space indicates that Cook's Bar & Kitchen has taken this into consideration and provides adequate parking for its customers.

In addition to the strengths, there are also some weaknesses pointed out by customers. One customer expressed disappointment with the waitresses' behavior. They mentioned feeling rushed and being barked at by one of the waitresses. The customer also felt uncomfortable due to the waitress repeatedly listening to their conversation. Another customer mentioned that one of the waitresses was rude and displayed poor customer service skills. These comments indicate that there may be some issues with the behavior and professionalism of some staff members at Cook's Bar & Kitchen.

The quality of the food is another weakness mentioned by customers. One customer described the steak as just "ok" and mentioned that the accompanying chips seemed to be cooked from frozen. Another customer criticized the chocolate brownie dessert, stating that they had tasted better brownies from a supermarket. These comments suggest that Cook's Bar & Kitchen may need to improve the quality of its food to meet customers' expectations.

Some customers also mentioned issues with the timing and temperature of the food. One customer stated that the food took a long time to arrive and was not served hot. Another customer mentioned that their coconut chicken goujons had an excessive amount of batter and lacked coconut. These comments suggest that there may be inconsistencies in the timing and temperature of the food at Cook's Bar & Kitchen.

Lastly, a customer mentioned experiencing upset stomachs and sickness after consuming the food. While this is a single comment, it is concerning as it suggests a potential issue with food hygiene or preparation. Cook's Bar & Kitchen should address this comment and ensure that proper hygiene and food safety practices are followed.

In conclusion, Cook's Bar & Kitchen has strengths in its delicious and fresh food, attentive service, comfortable seating arrangement, and sufficient parking space. However, there are also weaknesses in the behavior of some staff members, the quality of the food, and the timing and temperature of the dishes. It is important for Cook's Bar & Kitchen to address these weaknesses and strive for improvements to provide consistently excellent dining experiences to its customers.

Best TL Reviews

Ein hervorragendes Lokal mit tollen Essen wir hatten die lammschulter und sie war köstlich.

Fresh and delicious food. The wait time is there but the service is great. The is across The grange manor hotel. Nice space from a seating arrangement perspective. A decent parking space for people to park their vehicles. A very decent vegetarian options are available..which impressed me the most.

Get dinner here and then head down to see The Kelpies. Perfect evening.

Haggis Bon-Bons are DELICIOUS!! After all you hear about haggis, it seems like it would be horrible. I'm so glad I was adventurous and tried these.

The staff and restaurant were nice. Recommend

A very nice eating experience, the young lady servers were attentive and polite, 4 different dishes were all excellent and the wine went down well

Very nice meal had via Groupon.

Welcomed into restaurant with a smile always helps.

Food was hot and tasty. Nice glass of fizzy wine. Was perfect after a day of Mountain climbing in the Trossachs.

Could not believe how rude one of the waitresses was. Before even being seated and been given a menu we were asked what we would like to drink. Already felt very rushed. When the waitress returned with our drinks we kindly asked if we could order in which we had the following barked at us "I've got other people to deal with". We both looked at each other and questioned if we should stay. We gave her the benefit of the doubt and stayed. Once our food arrived it was given to us by a different waitress who again was fairly rude by slamming the plates down on to the table. We noticed that the same waitress that put our food down repeatedly was wiping the table next to us, and came over three times to the same table to listen to what we were saying. I have never felt so uncomfortable in a restaurant before. Food was very disappointing and bland.

Once we had finished our meal we were sat for 15 minutes without our table being cleared. Bearing in mind there was probably three other tables in the restaurant at this time so was not busy whatsoever. We went up to the bar where we were repeatedly ignored by the first waitress that served us. After her walking past three times and ignoring us, my business partner asked politely if we could have the bill. She barked at him and said "I've got other things to do pal!". I have never been so tempted to walk out of somewhere without paying in my life. We then asked the second waitress if we could have the bill, in which she helped us.

Unfortunately the food caused upset stomachs and sickness.

I think Cook's Bar & Kitchen should really consider their staff and have a review of this vile and disgusting waitress. I was on a business trip and would definitely not recommend this place to anyone and would definitely not be returning myself.

Was given a voucher to a steak meal, and I'm very glad I didn't pay for it. The steak was cooked, ok - the chips that came with it were obviously cooked from frozen and must have been the last remnants off the bag.

I had a chocolate brownie desert to finish, and it wasn't nice at all. I have had better brownies from a supermarket.

For what is being charged, I would have expected the food to be off a lot higher quality and not just just bought in frozen foods.

Not brilliant, a bit of a shame. The food took forever to arrive then when it did wasn't that hot, but was just about fine. I felt like it'd maybe been sitting out before it came out.

Coconut Chicken goujons were 84% batter, 0% coconut, which was not good.

The waitress with the groovy blue nails was great though, to be fair, compliments to her.