Quick Facts About Cool Pool Cafe
Strengths:
1. Pleasant and great poolside service: The staff at Cool Pool Cafe are described as pleasant and provide great service by multiple commenters. Friendly and attentive staff can greatly enhance the overall experience for customers.
2. Clean and well-maintained: Commenters praise the cleanliness of Cool Pool Cafe, indicating that the facility is well-maintained. A clean environment is essential for attracting and retaining customers.
3. Great views: Multiple comments highlight the great views at Cool Pool Cafe. Having visually appealing surroundings can create a more pleasant and enjoyable ambiance for customers.
4. Wonderful food: Several commenters mention that the food at Cool Pool Cafe is delicious and hits the spot. Good quality and tasty food can be a significant strength for any restaurant.
5. Poolside movies for kids: Cool Pool Cafe offers poolside movies for kids on Tuesdays, which is a unique and family-friendly event. Providing entertainment for children can attract families and make the establishment more appealing to a wider audience.
6. Selection of liquor: One commenter mentions the availability of a selection of liquor at the cafe. Having a variety of options for customers can cater to different tastes and preferences.
7. Arcade machine: Another commenter appreciates the presence of an arcade machine at Cool Pool Cafe. Offering additional entertainment options can enhance the overall customer experience, particularly for families or groups.
8. Fast and affordable service: One customer states that the service at Cool Pool Cafe was fast and affordable. Efficient service and reasonable prices can contribute to positive customer experiences and encourage repeat visits.
Weaknesses:
1. Quirky and cheesy decoration: One comment mentions that the decoration at Cool Pool Cafe, particularly the beach towels wrapped around styrofoam, can be perceived as quirky and cheesy. This could potentially limit the appeal to some customers.
2. Limited healthy options: One commenter points out the lack of healthy food options at Cool Pool Cafe. A limited menu with predominantly fried food might not cater to customers seeking healthier choices.
3. High prices: Another comment states that the prices at Cool Pool Cafe are on the high side. Pricing can significantly impact customer satisfaction and repeat visits. High prices may deter some customers and limit accessibility.
4. Lack of COVID-19 precautions: One customer expresses concerns about the lack of COVID-19 safety measures at Cool Pool Cafe, such as non-compliance with mask-wearing and limited capacity. This can negatively impact the perception of the establishment and deter safety-conscious customers.
5. Rude party staff: One dissatisfied customer complains about the rude party staff at Cool Pool Cafe. Poor customer service can have a detrimental effect on the overall experience for customers and affect the reputation of the establishment.
6. Party staff not focused on guest service: The same commenter mentions that the party staff at Cool Pool Cafe seem more interested in socializing and drinking than providing good service to paying guests. This can lead to a negative customer experience and impact the overall reputation of the establishment.
7. Potential revenue loss: The dissatisfied customer states that the party staff's behavior is costing the resort business, potentially resulting in a loss of revenue. Poor staff behavior and lack of focus on customer service can directly impact the financial success of the establishment.
In conclusion, Cool Pool Cafe has several strengths, including pleasant staff providing great service, cleanliness, great views, and wonderful food. Additionally, the availability of poolside movies for kids, a selection of liquor, and an arcade machine add to the overall appeal. However, the quirky decoration, limited healthy options, high prices, lack of COVID-19 precautions, rude party staff, and potential revenue loss due to poor service are weaknesses that need to be addressed and improved upon.
Best TL Reviews
The staff are pleasant and provide great poolside service. On Tuesdays they have poolside movies for the kids. Had a great day there, Thanks to the pool staff
This place is amazing, very clean, great views, wonderful food and very nice staff
Went here with my family. Pool house turned restaurant, their walls are decorated with beach towels wrapped around styrofoam which I struggle deciding if it's absolutely quaint or cheesy. Either way the staff are kind and helpful.
I was worried it'd be all pool and no food but not only does it look really great it's delicious. The onion rings hit the spot honestly.
A selection of liquor, an arcade machine, good food, great service. It's a nice spot I'd definitely return when summer is back!
It is a little bare bones, the decoration is kind of quiche and feels a little forced with the t-shirt stand. But overall enjoyable experience.
Went here a couple of times. It was clean for the most part, staff was friendly. No one was wearing masks and it would have been nice to have limited capacity. The food was fried, no real healthy options. Prices were on the high side. You can see the lake from here. Beautiful at night.
Great place, the service was fast and affordable. The pool was also very relaxing.
I love it here. Good service
Happy people
Awesome views to be seen in the close world around kool pool
U should visit soon.wear ur swim suit. Have a drink, get sum food, swim awhile and enjoy!
Ull love the employees , and the kool swim toys. Ull keep coming back to eat, drink. and swim!
Only because I had to give a star. The pool is nice. The resort could really make some good revenue if they got rid of the rude party staff, and hired some real hospitality service. The staff sit here and drink, take care of each other but they aren't concerned with guests. They are partying on the bosses dime but not doing anything to help make money for the boss. They are costing the resort business (about $300.00 in an hour with just My crew, I had 5 people). My guy Jon Taffer would have a fit with this staff. I feel sorry for the owner because of the business potential being lost by staff running off paying guests. Smug dirty looks, eyes rolling, we didn't stick around. Better service at the gas station.
I love this place. Its such a nice facility with lots of options and accommodations for a wide range of people and needs. It is big enough and spread out a lot so numerous people can enjoy. There is a good size shallow pool for the littles and poolside staff to order food and drinks.
Place Pictures
Cool Pool Cafe Info
Amenities
Service options
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Outdoor seating
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Takeout
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Dine-in
Highlights
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Fast service
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Great beer selection
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Alcohol
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Beer
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Cocktails
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Coffee
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Comfort food
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Hard liquor
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Kids' menu
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Quick bite
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Small plates
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Wine
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
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Tourists
Today
Opening Hours
| Monday | 11:00 AM - 09:00 PM |
|---|---|
| Tuesday | 11:00 AM - 09:00 PM |
| Wednesday | 11:00 AM - 09:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 11:00 AM - 09:00 PM |
| Saturday | 11:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 09:00 PM |
How to go there
Location
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