Creamz Original # Burger Squad

+44 1254 482294

93 Montague St, Blackburn BB2 1EH United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Creamz Original # Burger Squad

The strength of Creamz Original # Burger Squad seems to be the positive comments from some customers about the delicious burgers and great staff. These customers express a desire to return to the establishment and speak highly of the service they received. Additionally, one customer specifically mentions the good portion sizes of the food.

However, there are several weaknesses highlighted by other customers that should be addressed. Firstly, multiple customers complain about the length of time it took for their food to arrive. One customer mentions waiting for almost 2 hours and having to contact the restaurant several times to inquire about their order. This indicates a significant delay in service, which can be frustrating for customers.

Furthermore, there are complaints about the quality of the food. One customer mentions that their food arrived stone cold and missing items they had ordered. Another customer specifically notes that the burgers were tiny and contained rotten lettuce. Additionally, there are multiple comments about the dryness and poor quality of the chicken. These complaints suggest that the food preparation and overall quality control at Creamz Original # Burger Squad may be lacking.

Another weakness is the lack of responsiveness and accountability from the restaurant when customers have issues with their orders. One customer mentions not being able to contact the restaurant for a refund by the time their food arrived because the restaurant had closed. Another customer complains that when they called to report a problem with their order, Burger Squad said they couldn't do anything about it. This lack of willingness to address customer concerns can lead to a decline in customer satisfaction and trust in the establishment.

In conclusion, while some customers appreciate the delicious burgers and great staff at Creamz Original # Burger Squad, there are several weaknesses that need to be addressed. These include long wait times for food, poor food quality and preparation, and a lack of responsiveness and accountability when customers have issues. These weaknesses can significantly impact the overall dining experience and customer satisfaction with the establishment.

Best TL Reviews

If you value your taste buds and your time, steer clear of this abysmal establishment. The food took an age to arrive and when it finally did, it was stone cold and missing half the items we ordered. The pancakes and chicken? More like three miniature pancakes and some desiccated chicken. Save yourself the disappointment and go to a proper restaurant. I'd rather chomp on a handful of grass in my own garden than give this place another chance.

Absolutely atrocious, received the food just as it was reaching 2 hours, that too after contacting them thrice.

They said they had a mix up with the driver and that the food is actually prepared. We complained saying since it’s been prepared a while ago, it will be cold. We were assured the food will be hot and that some other items of food will be given complimentary due to the inconvenience.

When the food finally arrived, you could clearly tell it had been reheated as the buns were basically toast, the smashed patty’s were crust and the chicken was dryer than Gandhi’s flip flop!

If you were wondering what they gave complimentary then so are we, because we didn’t even receive a bag of chips.

Was not even able to call back for a refund as by the time the food came, they closed, hence the review as a last resort.

Disgraceful

The worst place to order burgers from. Huge disappointment when food arrived. Burgers are pricey and TINY, the smallest pieces of chicken that I have ever seen in a burger. On top of that the lettuce that was in the burger was rotten and old. Visibly old. Literally every burger that we ordered (beef, chicken and peri) was tiny and with rotten old lettuce in it. Will never order it again.

love the burgers so delicious and great staff, awesome service will be coming back to eat again

The burger arrived with the beef patty crumbled and hardly any beef there.

Called Burger Squad. And said they can’t do anything about it. Very disappointed with their attitude and service. My advice please avoid.

best burger ive tasted in my lifeeeee!! will defo be coming back here again great staff and quick service, very impressed

10/10 experience, very good portion sizes, great customer service- Shoutout to Zeshaan and T

Will be visiting again!

Awesome service, I loved the burgers so delicious will be coming back soon.