Quick Facts About Langley's Traditional Fish & Chips
Langley's Traditional Fish & Chips has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the establishment, we will take into consideration the various aspects mentioned in the comments.
One of the strengths highlighted by multiple reviewers is the quality and taste of the food. Customers mentioned that the fish and chips were delicious, with freshly cooked fish and crispy batter. The chips were also praised for being cooked well and having a nice firm texture. This indicates that the establishment takes care in preparing their food to ensure it is of high quality.
Another strength that was mentioned is the option for gluten-free batter for the cod. This shows that the establishment is accommodating to different dietary needs, which can be a major advantage for customers with specific food requirements. This is especially important in today's market, where many people have dietary restrictions or preferences.
The friendly and welcoming staff was mentioned as a positive aspect of the establishment. Customers appreciated the warm and polite service they received, which can greatly enhance the overall dining experience. This indicates that the staff at Langley's Traditional Fish & Chips are attentive to their customers' needs and make an effort to create a pleasant environment.
Furthermore, some customers expressed their satisfaction with the portion sizes and pricing. They felt that they received good value for their money, which is an important factor for many diners. Having reasonable prices and generous portion sizes can attract and retain customers, as it makes them feel like they are getting a good deal.
On the other hand, there were a few weaknesses pointed out by customers. One recurring complaint was the wait time for food. Some customers had to wait for an extended period without any explanation, which can be frustrating for those looking for a quick meal. Additionally, one customer mentioned that their food had been sitting under a heat lamp for 20 minutes, which affected the quality and taste of the meal. This suggests a lack of efficiency and attention to detail in regards to food preparation and service.
Another weakness mentioned by a customer was the high price of the fish, as well as an additional charge for a plastic bag. This made the overall dining experience more expensive and less enjoyable for this particular customer. This highlights the importance of offering fair prices and avoiding unnecessary charges, as pricing can greatly impact the overall customer satisfaction.
Furthermore, some customers expressed disappointment with the quality of the food. They mentioned the curry sauce becoming runny and the chips being greasy and mushy. Some also noted that the fish quality varied, with some days being better than others. This indicates a decline in the overall quality and consistency of the food, which can be detrimental to the reputation of the establishment.
In conclusion, Langley's Traditional Fish & Chips has several strengths including delicious food, gluten-free options, friendly staff, and reasonable pricing. However, there are also weaknesses such as long wait times, high prices, and declining food quality. It is important for the establishment to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
Just passing through and needed a quick meal. That is what we got. Very pleased that they had gluton free batter option for cod. Batter and cod was lovely and tasty chips cooked just how I like them. Reason for 4 star was thought fish was quite expensive and charged 10p for a cheap plastic bag that I did not ask for. Bring back paper bags.
I had the pleasure of tasting fish and chips from here today and they were truly delicious. They had just been freshly cooked and lovely and hot. The chips were nice and firm with no blemishes whatsoever. The fish was beautifully cooked, very moist with a golden crispy batter. This was my first visit to Langley Fish and Chips as I don't live in the area which isn't a bad thing as I would be a regular customer for sure. Given the portion size I'm not sure it would be good to be living close to the premises, I'd be there too often . I didn't have to wait as I arrived shortly after opening however, I would definitely consider the fish and chips well worth waiting for, some of the best I've tasted compared to some Swindon fish and chips. Oh, and the owners and staff were extremely friendly too so all perfect.
Just had to nip in and get a portion of chips as some one I was with wanted chips as I've just had a gyros down the road, the lady was polite at the counter and being it was 8:30pm and nearly closing the chips didn't take long to turn up, good portion and the chips were above the usual standard of a chippy!
After waiting about 20 min for food with no explanation of why I was waiting, I finally got my food (only 2 meals with sides) and realised that parts of the meals had been sat wrapped for 20 min under a heat lamp.
I'm confused about how a charge of £1.20 can be made for a portion of beans. Even more confused when I watched it being spooned from a can of supermarket beans worth about 30p. Confused again about how those beans could have been heated from an open metal can, into a polystyrene tub (turns out they weren't heated but, in fact, cold). Definitely confused when I got home to find my portion amounted to a tablespoon of cold beans for £1.20.
I feel ripped off and won't be returning.
Fantastic example of a great fish and chip shop. The staff are friendly the fish is fresh and the portions are great. Pricing is good too and you get some great value for your money. Everything looks very nice and inviting clean and there is a car park nearby we can stop off and then just a short walk to get here
We very much enjoyed our fish and chips
Definitely gone downhill. Last trip there was Thursday when I took an elderly friend for a treat, yes we didn’t know they were closing at 9pm but there was no need for the girl waiting with the keys (clock watching) to run to the door as we pulled up right outside, get the old guy out and have the two girls and lad inside to ignore us both. We went to Station Road who were open, friendly, and great with the OAP. The youngsters in there need some Customer Service training, we’ll not be back.
For the first time ever this week we threw away a portion of fish and chips as unedible. As others are saying the quality has drooped badly recently. This was always the place to go but we won't be back. Curry sauce has become Curry soup, cheap potatoes making greasy mushy chips. Fish is pot luck some days cod and reasonable quality others grey and most likely pollack. It's really sad as it's been our chippy for years and years.
Excellent, always my go to place for fish and chips
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Langley's Traditional Fish & Chips Info
Amenities
Service options
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Takeaway
Health and safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Kids' menu
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Late-night food
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Vegetarian options
Dining options
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Catering
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 02:00 AM - 02:00 AM |
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| Tuesday | 02:00 AM - 02:00 AM |
| Wednesday | 02:00 AM - 02:00 AM |
| Thursday | 02:00 AM - 02:00 AM |
| Friday | 02:00 AM - 02:00 AM |
| Saturday | 02:00 AM - 02:00 AM |
| Sunday | Closed |
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