Quick Facts About Cuts Plus
Cuts Plus has both strengths and weaknesses based on the comments above. It is important to analyze each comment in order to accurately assess the strengths and weaknesses of the salon.
One recurring issue is the lack of professionalism and customer service. Multiple comments mention rude behavior from the staff, such as making customers feel stupid and arguing with them. This lack of respect and empathy for customers' concerns is a major weakness for Cuts Plus. Additionally, the comment about the manager being the one who made the mistakes in cutting the hair reflects a lack of oversight and accountability within the salon.
Another weakness highlighted in the comments is the inconsistency in the quality of haircuts. While some customers mention positive experiences, others complain about their hair being butchered or not looking at all like the desired style. The inconsistency suggests a lack of skill or training among the stylists, which is a clear weakness for the salon.
One strength of Cuts Plus is the quick service. Several comments mention being able to get in and out of the salon in a reasonable amount of time, typically 15-20 minutes. This efficient service is appreciated by customers who do not want to spend a long time at the salon. However, this strength is somewhat contradicted by the comment about having to wait 30+ minutes despite having made an appointment. Overall, the efficiency of service seems to vary, which is a potential weakness.
Another strength mentioned in the comments is the ability of some stylists to correct mistakes made by others. In one comment, a stylist named Patsy is praised for fixing a botched haircut. This demonstrates that there are skilled stylists available at Cuts Plus who can rectify mistakes and provide good service. However, it is worth noting that in one comment, there were only two stylists working, which suggests limited availability and potential waiting times.
A major weakness highlighted in the comments is the poor quality of haircuts, with uneven lengths, choppy cuts, and lack of shape being common complaints. This indicates a lack of attention to detail and precision in the haircuts provided. Furthermore, the comment about the granddaughter's hair being destroyed in less than 15 minutes suggests that the stylists may rush through their work without taking the time to ensure a good result.
In conclusion, the strengths and weaknesses of Cuts Plus can be summarized as follows:
Strengths:
- Quick service, allowing customers to get in and out of the salon efficiently.
- Some stylists have the ability to correct mistakes made by others, demonstrating skill and expertise.
Weaknesses:
- Lack of professionalism and customer service, including rude behavior and dismissing customer concerns.
- Inconsistency in the quality of haircuts, ranging from satisfactory to butchered styles.
- Limited availability of stylists, which can contribute to waiting times.
- Poor attention to detail and precision, resulting in uneven lengths and choppy cuts.
Based on these comments, it is clear that Cuts Plus has several weaknesses that need to be addressed, particularly in terms of customer service and the skill level of the stylists. By taking steps to improve these areas, the salon can potentially overcome these weaknesses and provide a more positive experience for its customers.
Best TL Reviews
I don’t think the people who work here understand what an appointment means. What’s the point of setting up an appointment if I have to wait 30+ minutes when I get there? Not to mention the lady on the phone was extremely rude when I called and made me feel stupid for asking if they had openings for today. But now after the service I received today i realized it was an extremely dumb question to ask. It’s no surprise why this place isn’t fully booked for the day.
HORRIBLE PLACE.... If you care about your hair, keep on driving and go to a REAL salon! My daughter had beautiful long thick hair that used to be all one length....That was BEFORE she went in and asked them to trim the ends. She came home with her hair all chopped up and no shape whatsoever to it.
There are huge chunks missing out of the back of her hair that are at least three to four inches shorter than the longer pieces that were left. The worst part is I called to speak with the manager and the person who cut her hair WAS the manager!
I had a mixed experience at this place. The first stylist today, did a horrible job on my hair and butchered it. I kept telling her something doesn’t look right and she was arguing with me. Telling me it’s because one side is wet and the other is dry. So she wet the other side, guess what? Still was not even or correct. She says, it looks fine to me, I’m not sure what you want me to do. I told her I want you to fix it. She got an attitude and finally I got up and said, we are done here. Was about to leave and drive south to sportsclips, the stylist asked me if I wanted her to do my neck and ears. I said no, I’m going somewhere else. This is when the experience gets better. She asked the other stylist to look at it and thank God. Patsy was able to get it fixed how it should have been done and did a great job doing it. So, thank you patsy for getting it done right for me. Make sure when you get a haircut, you ask for patsy. Their were only two stylists working.
Got a horrible haircut, very choppy. Looks nothing like the picture I showed her she barely looked at it. Plus she got a big hurry. Now I can't do anything with my hair already I'm going to another hairstyles to get it correct as much as I can. I'm usually very easy going to change it's just terrible back this is horrible. I'm normally very easy going. I'm very easy going, figured it just hair, it will grow out. But this is the worst of the worst.I won't be back.
Overall it’s a pretty good haircut place, you can typically get in and out in about 15-20 minutes(times vary if you gotta wait). Most of the times that I’ve went in there though it’s an in and out process, and the women that do cut my hair always give me what I want and don’t mess my hair up.
I asked for no length to be taken of multiple times and no layers. She said okay then proceeded to give me the worst haircut I have ever seen a “professional” do. I can’t put my hair up in a ponytail anymore and the “layers” are atleast two inches shorter that the rest of my hair. Oh ya and also my bangs are horribly uneven now.
Went in today to get my hair trimmed up, and they absolutely ruined my hair, there's a spot in the back that's way shorter than everywhere else, and the front of my hair just looks awful, if you want a good haircut, don't go here.
I took both my granddaughters in for a cut the lady on the left did a good job but the one on the right absolutely butchered my granddaughters hair. We asked for it to be thinned a little and wanted it cut to shoulder length. It started out in the middle of her back and is now way above her shoulders and is all chopped up no shape whatsoever. I couldn't say anything there because I could already tell my granddaughter was upset and didnt want to embarrass her. It took her less than 15 minutes to destroy her hair, maybe taking your time and doing a good job is a better plan than trying to hurry through.
Cuts Plus Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | Closed |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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