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D'Carlos barber shop

+1 603-518-5591
370 Union St, Manchester, NH 03103 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About D'Carlos barber shop

D'Carlos barber shop has received a mix of positive and negative comments, providing some insights into its strengths and weaknesses. In order to analyze the strengths and weaknesses of the barber shop, we will consider the following aspects: customer service, parking availability, pricing transparency, waiting time, skill and quality of barbers, family-friendly atmosphere, and overall customer satisfaction.
One of the main strengths of D'Carlos barber shop is its excellent customer service. Multiple reviews highlight Mike, one of the barbers, as being very nice, talented, respectful, and honest. Customers feel welcomed and appreciated, which is an important aspect of any service-based business. Furthermore, the positive city barbershop vibe and welcoming music contribute to creating a comfortable and pleasant atmosphere for customers.
Another strength is the talent and skill of the barbers. Several customers have praised the quality of the haircuts they received at D'Carlos, stating that it is the best cut they have ever gotten. This demonstrates the competence of the barbers and their ability to meet or even exceed customer expectations.
Additionally, the family-friendly nature of the barber shop is seen as a strength. The availability of plenty of seating, a public restroom, and a positive atmosphere make it a suitable place for families to visit. This can attract a diverse customer base and contribute to the overall success of the business.
On the other hand, there are a few weaknesses that have been identified through the comments. One recurring complaint is the difficulty in finding parking around the shop. This could potentially deter potential customers who are unwilling to go through the hassle of finding parking. However, once the parking situation is resolved, it seems that customers are generally satisfied with the service they receive.
Another weakness highlighted in one of the comments is the lack of transparency in pricing. A customer mentioned that there was no price board for haircuts, and they were surprised to be charged $25 instead of the expected $15. This lack of transparency can lead to customer dissatisfaction and distrust. It is important for businesses to clearly communicate their prices in order to avoid confusion and negative experiences.
Another weakness mentioned in a comment is the customer's negative experience with a particular barber. The customer felt that the haircut was rough and not worth the $20 charged. This shows that there might be inconsistencies in the quality of service provided by different barbers, which can negatively impact the shop's reputation.
Lastly, one comment mentioned a negative interaction with a customer who threw money in the barber's face. This incident could suggest a breakdown in communication and professionalism between the barber and customer. Such incidents can give a negative impression of the overall atmosphere and customer experience at the barber shop.
Overall, D'Carlos barber shop has strengths in terms of talented and respectful barbers, excellent customer service, and a family-friendly atmosphere. However, there are weaknesses in terms of parking availability, pricing transparency, and potential inconsistencies in the quality of service provided by different barbers. By addressing these weaknesses, D'Carlos barber shop can further enhance its strengths and improve the overall customer experience.


Best TL Reviews

Mike was a very nice guy and did a great job on my hair. It's a little hard to find parking around there but once you do you'll be happy with the service.
Mike has always been a solid, go-to guy for a cut that is worth every penny, every minute. Always feel welcome and have been proud to be a customer for as long as I can remember
Family friendly!! Plenty of seating !! Very talented and respectful barbers!! Public restroom! Welcoming music! Positive city barbershop vibe!!!
Definitely 5 star service!!!!
Mike's a great Barber very honest I'll keep going here till the day he leaves
I have showed them normal hair style picture. He said it cost $25 ! Why is there a prize as per hair style? He didn’t say nothing. I was already seated on chair so I threw $25 on his face other wise I would definitely gone from there. And also there is no hair cutting prize board. Coz 1 month before one of my friend refer to me the and the prize is $15. Better try other place do not go any one there …..
Fast moving barbers, quality hair cuts, polite, and inexpensive. Took my two boys here after being ignored and repeatedly skipped over in line for an hour after walking in and sitting in the waiting area of another shop. We walked into D'Carlos, sat down for about 30 seconds and they were already putting my my first kid in the chair. Another 3 minutes and in went the next. Pleased with our experience here.
Not worth Twenty Dollars. I got a young kid who was friendly and really nice to a little kid that came into the shop. The haircut was rough on the head when he kept slamming the trimmer down on my head and with a heavy hand pushed it across my scalp. I was so glad when he stopped. When I was done I asked how much and he joked $100. Then he said $20. I gave him the $20 but will never go back. Price to high even for a gentle haircut. But I was pleased with the results.
I get the best cut here.

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D'Carlos barber shop Info

Amenities

Accessibility
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

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