Quick Facts About Organic Nail & Spa
Organic Nail & Spa has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned in the comments is the atmosphere and appearance of the shop. Customers appreciate the beautiful shop and clean environment. This indicates that the business pays attention to cleanliness and creates a visually pleasing space, which can enhance the overall customer experience.
Another strength is the prompt service. One customer mentioned that they did not have to wait long and were quickly guided to their seat. This indicates that the business values efficiency and respects customers' time, which can contribute to a positive experience.
The nail technicians' expertise and guidance are also mentioned as strengths. One customer specifically mentioned that the technician guided them towards the perfect length and width of their nails, resulting in a satisfying outcome. This indicates that the staff at Organic Nail & Spa have knowledge and skill in providing personalized nail services.
The availability of drink choices is mentioned as a strength. Customers appreciate being offered beverages during their visit, such as coke or champagne. This indicates that the business prioritizes customer comfort and hospitality.
On the other hand, there are some weaknesses mentioned in the comments as well. One customer expressed a negative experience, mentioning racial profiling and poor service. This indicates a lack of sensitivity and professionalism from the staff, which can negatively impact the reputation of the business.
Another customer mentioned dissatisfaction with the quality of service received. They felt that the nail technician rushed through the process and provided the worst set they had ever received. This indicates a lack of attention to detail and a possible decline in service quality.
Furthermore, the lack of explanations and offerings from the receptionist is mentioned as a weakness. One customer mentioned not being offered refreshments or given a menu of services, while other patrons were. This indicates inconsistency in customer service and a possible lack of attention to all customers equally.
Overall, Organic Nail & Spa has strengths in terms of its atmosphere, prompt service, expertise of technicians, and hospitality. However, there are weaknesses in terms of service quality, attention to detail, and consistent customer service. Addressing these weaknesses can help the business improve its overall customer experience.
Best TL Reviews
Love the atmosphere. Beautiful shop.
THIS IS THE NEW OWNER and its muchhhh better than before. Highly recommended for everyone to come. They’re also have back Bar and drink choices available!
Definitely would be a great time for those who wanna come!
♥️♥️♥️
I walked in and didn't have to wait long. I did puzzles on my phone and shortly thereafter I was guided to my seat. The business was clean and smelled fresh!
I decided to try the coffin nails, and the nail technician guided me towards the perfect length and width of my nail! She was quick and efficient. The color was perfect "63"!
The staff asked if I was thirsty and I replied "yes!". They kindly brought me a coke with a straw. Next time I'll have the champagne ????.
Horrible. Absolutely horrible. I am a black women and I never felt so racially profiled. The first guy who started on my nails, had no idea what he was doing. My nails were uneven and not done correctly. I asked for French tips, how could you go wrong with French tips? When I confronted the guy about him doing my nails incorrectly, he started aggressively speaking to me and proceeded to ask me did I “understand” I couldn’t, his English was bad. None of the coworkers were trying to help, just all standing around, staring and laughing. That’s when another lady stepped in to do my nails, (she fixed them the best she could, I guess) definitely didn’t take her time. And also another thing I found weird, was how one of the coworkers would just stand and stare at my nails but wouldn’t stare at any other persons nails in the salon??? In conclusion, hated my experience 0/10 my nails are currently falling off and never going back.
I brought my daughter here and it was a fun experience for her and I. The young man in the front took our call and was very helpful. They took care of my daughter as soon as we arrived. I don’t know too much about nails but my daughter was very happy with her nails. We’ll be coming back. ????????
February 15/23 Disappointed with this service that another employee gave me, less than 1 week my gel nails were damaged. Danny did a better job because the gel nails he did for me lasted 2 1/2 weeks.
January 2023 Me agrada la limpieza, organización del lugar. Y Danny es cuidadoso con su trabajo. Lo q no me gusto fue la decisión del color q yo elegí.
I like the cleanliness, organization of the place. And Danny is careful with his work. What I did not like was the decision of the color that I chose.
I’ve been here a few times and today was probably the worst experience I’ve had getting my nails done. The entire time it felt like the nail tech was rushing and he did the worst set that I’ve ever received. I’m very disappointed since I spent over $100 the end up hating my set.
The interior was more spacious than expected; very clean environment. The receptionist was cordial and escorted me to the pedicure chair where the wait time seemed unusually long; no explanation by the receptionist was given nor did he offer me any refreshments as I heard him offer other patrons. Nor was I given a menu of services which I inadvertently saw on the arm rest. My assigned pedicurist eventually emerged and commenced with the pedicure (no introduction of her name but very friendly) . Midway through the pedicure she asked if I wanted water which I declined; I overheard another guest request a Mimosa so I asked for the same beverage. My Therapist was extremely sensitive and gentle; she was also very helpful in assisting me to select a pedicure from the menu of services. I was so impressed with her, I finally asked for her name for my next visit. My overall experience was was pretty fantastic and everyone was very friendly. I’m definitely going back !
Conveniently located on a large strip center near the Publix in Hollywood on Sheridan. Ample parking available. I had not had a pedicure for over three (3) months and was due. The Nail Tech (Tee) who was assigned to my appointment was exactly on time to seat me and prepare the hot water in the basin to soak my feet for the Signature Pedicure I selected. She provided new equipment to perform the treatment and I enjoyed it. My feet felt very good and I was pleased with the results.
Place Pictures
Organic Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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