Dawat Indian Restaurant and Take Away

+44 20 8301 5760

33, Wellington Parade, Blackfen Rd, Sidcup DA15 9NB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Dawat Indian Restaurant and Take Away

Dawat Indian Restaurant and Take Away place has received a variety of comments, both positive and negative, that shed light on the strengths and weaknesses of the establishment.

Starting with the strengths, several comments highlight the quality of the food. One customer states that it is "Always Excellent" and compares it to the quality of lunches in Delhi. Another customer specifically mentions the North India lamb special as a favorite dish. The positive comments suggest that the food at Dawat is flavorful and enjoyable.

Another strength mentioned is the option to bring your own alcohol. This is a unique feature for a restaurant and can enhance the dining experience for customers who prefer to have a drink with their meal. One customer expresses their appreciation by saying, "My BIL finds me a cider to match- awesome ????"

Additionally, some customers appreciate the affordability of the restaurant. One customer mentions that bringing their own beer makes the experience very affordable, indicating that the prices at Dawat are reasonable. Another comment states that the restaurant is "Reasonably priced," which suggests that customers feel they are getting a good value for their money.

Moving on to the weaknesses, one comment describes a negative experience with the staff over the phone. The customer feels that they were treated rudely and disrespectfully when trying to place a delivery order. The staff also refused the delivery based on a "so-called delivery charge" that was not clearly communicated on the website or food delivery apps. This incident highlights a lack of clear communication and customer service, which can be a weakness for the restaurant.

Another negative comment relates to a discrepancy in the portion size and sauce quantity of a specific dish. The customer claims that the portion was only half the usual size and lacked sauce compared to previous orders. When the customer contacted the restaurant to request a replacement, they were refused. This incident highlights a potential inconsistency in portion sizes and a lack of willingness to rectify mistakes, which can be disappointing for customers.

Another weakness mentioned in a comment is the long delivery wait time. One customer advises others to order at least one hour before they will be hungry and to call directly for delivery instead of using a food app for faster delivery. However, they acknowledge that even with these recommendations, they once had to wait two hours for their food. This suggests that the restaurant may struggle with managing delivery times efficiently.

Lastly, one comment describes a negative experience with obtaining a refund. The customer had to wait longer than initially promised for their delivery and eventually requested a refund. They claim that the refund was given begrudgingly and that they were treated poorly during the process. This incident indicates a lack of customer service and a failure to handle customer complaints effectively.

In conclusion, Dawat Indian Restaurant and Take Away place has strengths in terms of the quality of the food, the option to bring your own alcohol, and reasonably priced offerings. However, weaknesses include incidents of poor customer service, inconsistent portion sizes, long delivery wait times, and difficulties in obtaining refunds. These strengths and weaknesses should be taken into account when considering a visit to the restaurant.

Best TL Reviews

I love this place. It is my sister's place of choice, and Always Excellent. Very close to my Delhi lunches in quality. They take the heat off on most dishes, but will happily add it back. And you can bring your own alcohol...My BIL finds me a cider to match- awesome ????. Very good choice.

Another great evening at DeWat. North India lamb special a real favourite. Bring own beer makes the experience very affordable.

Was rude to me over phone and hung up on me. Refused my delivery as was below their “so called delivery charge “ that is not stated on their website and or just eats. Where it says free delivery and no minimum order. Laughed at me and told me I was in the wrong. So rude and disrespectful.

I usually get the fish naga, this time half the portion is missing. Barely any sauce compared to usual. I called the place just asking for a replace but they refuse. Never coming back

Great customer service great food love it here when I can't eat in we get takeaway ????

Wonderful food. Always tastes great. TIP order at least 1hour before your going to be hungry and call direct for delivery rather than using a food app for faster delivery. But still have to give 5 stars... I waited 2hours once and was so annoyed but once I tasted the food It was so worth the wait

Called for a delivery was told 1hour that was fine but 2 hours later no food and was told another 15 minutes that's when I asked for a refund but got told no refund so I had to go to the restaurant to get a refund and they gave it to me very begrudgingly I will never use this restaurant again this not the way to treat customers! !!!!

Lovely veg biriyani

Staff friendly and helpful

Reasonably priced