Debenham Fish & Chip Shop

+44 1728 860883

32 High St, Debenham, Stowmarket IP14 6QW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Debenham Fish & Chip Shop

Debenham Fish & Chip Shop has received a mix of positive and negative feedback from customers. In this analysis, we will examine the strengths and weaknesses of the place based on the comments provided.

Starting with the strengths, one common theme mentioned by multiple customers is the large portion sizes. One customer specifically mentioned an "enormous portion of cod," suggesting that the place serves generous portions of fish. This is a valuable strength as customers often look for value for money when visiting a fish and chip shop. Additionally, another customer noted that the portion sizes are large and reasonably priced, which further highlights the competitive pricing of the place.

The quality of the cooked food is another strength mentioned by customers. One comment explicitly states that the food is "delicious." This is a crucial strength for any food establishment as taste is a significant factor that influences customer satisfaction and repeat visits. A separate customer mentioned the "brilliant selection of fresh fish, pies, sausages," indicating that the place offers a diverse menu with a range of options for customers.

Another strength highlighted by customers is the friendliness and cleanliness of the staff. One customer noted that the girl on the till was friendly, which contributes to a positive customer experience. Additionally, the overall cleanliness of the place was mentioned, implying that hygiene standards are maintained. This is crucial in the food industry, as customers are more likely to feel comfortable in a clean environment and trust the establishment.

The ability to phone ahead and order, as mentioned by a customer, is another strength. This convenience allows customers to save time by having their orders prepared and ready for collection. It enables efficient service and reduces waiting times during busy periods. This is particularly valuable for customers who are in a rush or prefer to minimize their time spent in the shop.

Lastly, the comment mentioning that the fish and chip shop adheres to all COVID restrictions is a notable strength. Given the current global pandemic, customers are more conscious of safety measures and expect establishments to follow necessary protocols. By complying with COVID regulations, the shop demonstrates a commitment to public health and safety, which can help attract and retain customers.

Moving on to the weaknesses mentioned by customers, one customer expressed disappointment with the chips, describing them as "dry and chewy." This critique is significant as chips are a staple component of fish and chip shops and should be of high quality. Dry and chewy chips can greatly impact the overall dining experience and may deter customers from returning.

Another weakness mentioned is the quality of specific menu items. The same customer who criticized the chips also mentioned that the burger was "dry and tasteless" and served on dry bread with unmelted cheese. This suggests a lack of attention to detail in the preparation of certain dishes, resulting in a subpar dining experience for some customers. These specific criticisms not only highlight the weaknesses of those particular menu items but also indicate a potential inconsistency in the overall food quality of the establishment.

Although not directly related to the food quality, one comment mentions that a former employee had a positive experience working at the fish and chip shop. While this may not impact the quality of the customer experience directly, it does provide insight into the working environment and the management of the place. A positive work environment can often translate into better service for customers.

In conclusion, Debenham Fish & Chip Shop has several strengths that contribute to its appeal, including large portion sizes, good quality cooked food, reasonable pricing, friendly staff, cleanliness, the ability to phone ahead and order, and adherence to COVID restrictions. However, there are weaknesses to consider, such as inconsistencies in the quality of chips and specific menu items. Addressing these weaknesses could greatly enhance the overall customer experience and ensure higher customer satisfaction.

Best TL Reviews

Enormous portion of cod, small(?!) portion of chips, more than enough for 2 of us on the hottest day of the year!

Delicious food, made even better by sitting outside the little church cafe opposite

Good quality cooked to order food

Big portions reasonably priced

Great food and not as expensive as others in the area. Popular destination!

Girl on till was friendly and place was clean. Sadly the chips were dry and chewy, the burger was also dry and tasteless served on dry bread and unmelted cheese. Rates as one of my worst fish n chip shops ever.

My brother Mark worked there in 78-79.

It was his part-time job while we were stationed there.

He always says that it was a great job.

Great village chippy serving all the usual fare, with good service. Can phone ahead and order and all ready for collection.

Lovely well run fish and chip shop. Portion sizes are large and very friendly staff

Brilliant selection of fresh fish, pies, sausages and nuggets and of course chips, super service and all covid restrictions in place , they take phone orders too.

Definitely worth a visit