Deens Birmingham

+44 121 444 1535

628 Yardley Wood Rd, Birmingham B13 0HW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Deens Birmingham

Deens Birmingham place has received a mix of positive and negative comments, which provide insight into its strengths and weaknesses. In order to understand these points better, a comprehensive analysis is required.

Starting with the negative comments, one customer mentioned that the chicken burger was rock hard and very dry. This suggests a lack of attention to cooking or potentially using poor quality ingredients. Another customer complained about the mediocre chips, stating that they seemed to be refried. This implies that the chips may not be freshly made and could potentially be reheated.

One comment referred to an old hard chicken donner being cut and put on a pizza. This raises concerns about food quality and freshness. Additionally, another customer mentioned that the sausage on display appeared to have been there all day. This suggests a lack of attention to food storage and rotation, which impacts the taste and quality of the products.

Another negative point stated that the fish in the display looked like it was from a museum, being hard and burnt. This raises concerns about the cooking techniques and quality control in the kitchen. A customer also criticized the shop's appearance, suggesting it looked outdated and not well-maintained, possibly giving a negative impression to potential customers. Furthermore, one customer felt that they wasted £18 at Deens Birmingham place, indicating dissatisfaction and a feeling of poor value for money.

Moving on to the positive comments, one customer mentioned that they needed pizzas for a party and Deens provided them with 12 freshly made pizzas with sides. This demonstrates the flexibility and ability of the establishment to accommodate larger orders. The customer also praised the quality, timing, and price of the pizzas, stating that they were better than other pizza places they enquired with. This suggests that Deens Birmingham place offers competitive pricing while maintaining a high-quality product.

Another positive comment highlighted the great customer service at Deens. The customer mentioned that the staff were always polite, friendly, and remembered their preferences. This shows a commitment to providing excellent customer service and personalizing the experience for each customer.

Another customer stated that the food at Deens Birmingham place was lovely, with the only downside being the taste of a mint yogurt pot that they received. Although this was an isolated incident, it shows that there is still room for improvement in terms of maintaining consistent quality in all aspects of the meal.

One customer described Deens as the best chip shop in Birmingham and mentioned that they have been going there since it opened. This indicates that the establishment has built a loyal customer base and consistently delivers high-quality chips, flavorsome chicken, and juicy burgers.

Lastly, one customer praised the selection of cold drinks and packaging at Deens Birmingham place. The use of boxes instead of paper for packaging was seen as a positive, enhancing the overall experience for customers.

Considering these comments, it is evident that Deens Birmingham place has both strengths and weaknesses. Key strengths include friendly customer service, competitive pricing, provision of freshly made pizzas, and consistent quality in certain food items like chips and burgers. However, weaknesses include issues with food quality, outdated shop appearance, and occasional lapses in consistency.

To address these weaknesses, Deens Birmingham place should focus on improving food quality and freshness, updating the shop's appearance, and ensuring consistency across all menu items. By addressing these areas of improvement, they can build a stronger reputation and attract more customers.

Best TL Reviews

Rock hard chicken burger, very dry.

Mediocore chips refried?

Old hard chicken donner which was cut and put on my pizza!!!

Sausage in display looked like it''s been there all day

The fish in display looked as it's from a museum hard and burnt.

Shop looks like out of the 70''s.

Wasted £18 here.

Total rubbish definetely one to AVOID.

Decor??? That's not mentioned in any review.

Also why is Hotspot busy and your very quite if your that good?

Needed pizzas for a party. They sorted me out with 12 freshly made pizzas with sides. Quality was amazing! Timing was perfect! Price was really really good - way better than 5 other pizza places I enquired with! I’ve been here before for fish and chips and chicken donner & they always make them fresh for me. Nicest chippy in town & service is always the best!!!

Charged FOUR POUNDS for this. What a disappointment. Been robbed of my money.

Chips aren’t even done properly.

Food was lovely, lost a star as the extra pot of mint yogurt that came in the bag I put all over my food and it turned out to taste like chemicals or perfume which ruined every part of my meal that it touched. Gutted as I was really enjoying it too. Will be ordering again as it's the best kebab I've had in ages but will be staying away from the mint yogurt. Cheers guys ????

Great food, fresh and tasty, great staff who are always polite and friendly, generous portions, value for money, highly recommend the home made Balti meal.

Best chip shop in birmingham ⭐️⭐️⭐️⭐️⭐️ Been going ever since it opened and havent been anywhere else. Chips are always perfect, flavoursome chicken and juicy burgers. Pop into their corner shop dauly and always end up popping up the road to their chip shop ????

Great customer service, I don't go in that often but they always remember I don't like vinegar! Great value for money and portion sizes, and their chips aren't as oily and are so much better than other chip places around. Their balti and chips is amazing. Packaging is a box and is so much better than paper, even if you just buy chips. 5/5

Have tried all the fast food places in this postcode and when it comes to pizza, wings, fish & chips, chicken thighs etc this place is the best!! The staff are very friendly, kind and polite - And that makes all the difference as there is a lot of competition in this area. I have been here on a number of occasions this year and have never been disappointed. Good sized portions and good value for money. I would highly recommend Deens and will not go anywhere else within this vicinity for my fast food. Absolutely delicious food, you will certainly go back again and again, great selection of cold drinks too.