Quick Facts About Delight Express
Delight Express has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze each comment and extract relevant information.
1. "Fantastic food, piping hot, decent portion sizes what’s not to like. Highly recommend this place"
Strengths:
- Fantastic food: The comment suggests that the food at Delight Express is of high quality and enjoyable.
- Piping hot: The food is served at a hot temperature, indicating that it is freshly cooked.
- Decent portion sizes: Customers appreciate the size of the portions, suggesting that they are generous and satisfying.
2. "We don’t eat many takeaways tonight’s is our third in the last few months the staff are always polite and happy to help we ordered special fried rice and special Szechwan with boiled rice plenty of meat and prawns arrived piping hot in the given timescale good sized portions highly recommended"
Strengths:
- Polite and helpful staff: The staff at Delight Express are described as polite and happy to assist customers.
- Timely delivery: The food arrived within the given timescale, indicating that the delivery service is efficient.
- Good portion sizes: The comment reinforces that the portion sizes are satisfying.
3. "Amazing food! We’ve been using Delight Express for around a year now, very polite, fast delivery, great food"
Strengths:
- Polite and fast delivery: The staff provide excellent customer service by being polite and efficient with delivery.
- Great food: The quality of the food is described as amazing, indicating that it consistently meets customers' expectations.
4. "Food was not good at all greasy thro and thro"
Weaknesses:
- Greasy food: The customer did not enjoy the food due to it being greasy, suggesting that the quality may vary.
5. "I've not been eating for a while due to illness. Today really fancied crispy duck. Eaten more than I have done for months it was perfect. Delivery very quick and hot when arrived. Thank you"
Strengths:
- Crispy duck: The customer enjoyed the crispy duck dish, emphasizing that it was perfect and exceeded their expectations.
- Quick and hot delivery: The delivery service is prompt and ensures that the food arrives hot.
6. "Burn out food tasted awful only little bits of meat with lot's noodles never again"
Weaknesses:
- Burnt and awful taste: The food was overcooked and did not taste good.
- Limited meat portions: The customer felt that the dish contained insufficient amounts of meat.
7. "First time I have used this takeaway since it changed hands. The food was excellent and the portions big. I couldn't possibly eat all the rice, one portion is enough for 2 people."
Strengths:
- Excellent food: The customer was satisfied with the quality of the food.
- Generous portions: The portion sizes are described as big and sufficient for sharing.
8. "So the old one shut and this new one opened a few days ago. Well it's nothing like the old one. Never had a problem food was always spot on. My partner went and ordered and sat waiting nearly an hour. 1st they forgot the chips 'ok fair enough as they were busy'. We live a few mins away by the time she got home it was cold!! The rice was burnt and the gravy was very lumpy as though not mixed properly as it tasted like granules. The Cantonese style sweet and sour chicken was meant to be cooked with peppers etc yet they were raw. The prawn toast didn't taste right either as well as being burnt. Not a great start. Won't be ordering again."
Weaknesses:
- Poor service: The customer had to wait for a long time, and their order was incomplete (chips were forgotten).
- Cold food: The food did not arrive hot and was therefore not enjoyable to eat.
- Burnt and lumpy rice: The rice was overcooked and the gravy was not properly mixed, resulting in a poor taste.
- Raw vegetables: The vegetables in the Cantonese style sweet and sour chicken dish were described as raw, indicating a lack of proper cooking.
- Burnt prawn toast: The prawn toast was overcooked, resulting in an unpleasant taste.
In summary, based on the comments provided, the strengths of Delight Express include fantastic food, polite and helpful staff, timely delivery, and generous portion sizes. On the other hand, the weaknesses include inconsistency in food quality, greasy food, long wait times, cold food upon delivery, burnt and poorly cooked dishes, and problems with order accuracy. It is important for Delight Express to address these weaknesses in order to maintain customer satisfaction and loyalty.
Best TL Reviews
Fantastic food, piping hot, decent portion sizes what’s not to like. Highly recommend this place ????????
We don’t eat many takeaways tonight’s is our third in the last few months the staff are always polite and happy to help we ordered special fried rice and special Szechwan with boiled rice plenty of meat and prawns arrived piping hot in the given timescale good sized portions highly recommended
Amazing food! We’ve been using Delight Express for around a year now, very polite, fast delivery, great food ????
Food was not good at all greasy thro and thro ????????????????????????
I've not been eating for a while due to illness. Today really fancied crispy duck. Eaten more than I have done for months it was perfect. Delivery very quick and hot when arrived. Thankyou
Burn out food tasted awful only little bits of meat with lot's noodles never again
First time i have used this takeaway since it changed hands . The food was exellent and the portions big. I couldn't possibly eat all the rice, one portion is enough for 2 people.
So the old one shut and this new one opened a few days ago. Well it's nothing like the old one. Never had a problem food was always spot on. My partner went and ordered and sat waiting nearly an hour. 1st they forgot the chips 'ok fair enough as they were busy'. We live a few mins away by the time she got home it was cold!! The rice was burnt and the gravy was very lumpy as though not mixed properly as it tasted like granules. The Cantonese style sweet and sour chicken was meant to be cooked with peppers etc yet they were raw. The prawn toast didn't taste right either as well as been burnt. Not a great start. Won't be ordering again.
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