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The Red Alligator

+44 1388 605644
Auckland Rd, South Church, Bishop Auckland DL14 6SP United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 03:00 PM

Quick Facts About The Red Alligator

The comments provided give insight into the strengths and weaknesses of The Red Alligator place. Overall, the establishment seems to be praised for its exceptional food, friendly staff, and accommodating service. However, there are a few criticisms mentioned, such as issues with the preparation of certain dishes and a lack of availability during peak times.
One of the main strengths of The Red Alligator place is the quality of its food. Customers consistently mention that the food is fantastic, beautiful, and delicious. The Steak and Ale pie, in particular, is highly praised for being full of meat and well-prepared. The Sunday carvery is also noted for being absolutely beautiful and the desserts are described as lush. The fact that the food is highly regarded at a good price point is definitely a strength for the establishment.
Another strength is the friendly and helpful staff. Multiple comments highlight the positive interactions with the staff, describing them as lovely, professional, and always smiling. Customers appreciate the accommodating nature of the staff, such as in the case of making a prawn cocktail that wasn't on the menu. The staff's willingness to go above and beyond to meet customer requests is definitely a strength for The Red Alligator place.
The accommodating service is also mentioned as a strength. In one comment, the customers were initially told that the restaurant was fully booked but were later accommodated to have a table if they could finish their meal by a certain time. This flexibility and willingness to accommodate customers' needs contribute to a positive dining experience and is appreciated by customers.
However, there are some weaknesses mentioned in the comments. One customer mentioned that during their visit, some of the dishes were not cooked properly. The sausages in the mixed grill and the pork chops were not cooked, and the gammon was described as very salty. Additionally, the steak was criticized for being very thin. Inconsistent food quality and issues with the preparation of certain dishes can be seen as weaknesses for The Red Alligator place.
Another weakness mentioned in one comment is the availability of tables. It is noted that the restaurant was fully booked initially, and the customers were only able to secure a table if they could finish their meal within a certain time frame. This indicates that the demand for The Red Alligator place can exceed its capacity, leading to potential dissatisfaction for customers who are unable to secure a reservation.
In conclusion, The Red Alligator place has several strengths, including exceptional food, friendly staff, and accommodating service. The positive dining experiences mentioned in the comments highlight these strengths. However, there are also weaknesses, such as inconsistent food quality and availability issues during peak times. These weaknesses should be addressed in order to maintain and enhance customer satisfaction at The Red Alligator place.


Best TL Reviews

We arrived at 5.30pm today (Tues) to be told they were fully booked - it was Steak night! Then said if we could be out by 7pm they could fit us in - so glad they did. Service, food (Steak & Ale pie) were exceptional. The young staff were excellent. Definitely will be back, though will book to ensure a table.
Popped in tonight for a bit if tea. The food was fantastic. I had the steak and ale pie it was beautiful and full of meat . They were so accommodating with the menu for what the kids wanted and the service by the girls in their was fab. Ella in particular was lovely . All in all a lovely experience and we will definitely be back .x
We went and had Sunday carvery it was absolutely beautiful and the desert was lush! The staff are lovely and friendly too!
Very nice food for a good price. Very nice and friendly staff. Went here for a meal for my daughter's birthday. We brought a cake ourselves just in case. Was no problem for them. They brought the cake out and sang happy birthday for my daughter.
The food for £6 per person was incredible
I had a steak n scampi which was lovely my partner had the mixed grill the sausages were not cooked the pork chops wasn't cooked the gammon very salty
The steak was very thin all in all not very good meals came out to quick to be cooked properly
We had a fish cake for starter was nice
Staff were very friendly thou.
Be a long time before we go back.
came in yesterday for a Sunday carvery.. bar staff were lovely went round to carvery and the young girl serving was very professional and always smiling. will be coming back with extra tips! thumbs up
Food was beautiful. Staff were really friendly and helpful,they even made us a prawn cocktail even though it wasn't on the menu. Eill definitely return x

Place Pictures

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The Red Alligator Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Health and safety
  • Mask required
  • Staff required to disinfect surfaces between visits
Highlights
  • Great tea selection
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
Offerings
  • Alcohol
  • Beer
  • Healthy options
  • Wine
Dining options
  • Dessert
Amenities
  • Bar on site
  • Good for kids
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Planning
  • Accepts reservations

Today

Opening Hours

Monday Closed
Tuesday 02:00 AM - 02:00 AM
Wednesday 02:00 AM - 02:00 AM
Thursday 02:00 AM - 02:00 AM
Friday 02:00 AM - 02:00 AM
Saturday 02:00 AM - 02:00 AM
Sunday 02:00 AM - 03:00 PM

How to go there

Location