Quick Facts About Directors Cut
Directors Cut has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the salon.
One of the strengths mentioned by multiple commenters is the talent and knowledge of the nail technician, Charlotte. Customers praise her for providing great advice on maintaining strong natural nails and recommending the best products. This shows that Directors Cut excels in nail services, particularly with Charlotte as the nail technician. Additionally, customers appreciate the reasonable prices offered by the salon, further enhancing its appeal.
Another strength mentioned is the stylist named Emma, who successfully provided a desired change with a fringe haircut. This indicates that Directors Cut has competent stylists who are capable of delivering the desired results for customers looking for a change in hairstyle. Additionally, the positive feedback from a customer's wife about the service shows that the salon is able to satisfy a diverse range of customers, thereby highlighting their ability to cater to different preferences and needs.
However, some weaknesses of Directors Cut are also mentioned in the comments. One customer expressed dissatisfaction with the outcome of their haircut, mentioning that their hair was not blended, resulting in an undesirable appearance. This suggests that the salon may have some inconsistencies in delivering consistent and satisfactory haircuts, as some customers have had to go elsewhere to fix the mistakes made by Directors Cut. Another commenter mentioned that the salon staff were not very nice to their daughter during a haircut, indicating a lack of customer service and unfriendly behavior from the staff. These comments suggest that Directors Cut may need to improve their training and customer service skills to ensure a positive and satisfactory experience for all customers.
On a positive note, a commenter mentioned that their stylist, Leanne, has been providing excellent service for a few years, highlighting the presence of experienced and talented staff members. This indicates that Directors Cut has staff members who are able to build long-term relationships with customers and consistently provide satisfactory service.
However, one negative comment mentioned a rude staff member at the reception desk who interrupted the customer and redirected them to a different establishment. This incident reflects poorly on the professionalism and customer service skills of the salon staff. This is a weakness that Directors Cut should address, as it can lead to negative experiences and loss of potential customers.
In conclusion, Directors Cut has a number of strengths and weaknesses based on the comments provided. The salon excels in nail services, particularly with the expertise of Charlotte. The reasonable prices and ability to provide desired changes in hairstyles are also strengths. However, there are weaknesses in inconsistent haircuts and unfriendly behavior from some staff members. Addressing these weaknesses by improving training and customer service skills would help Directors Cut enhance the overall customer experience.
Best TL Reviews
Always have my nails done here by Charlotte. Absolute diamond. Very talented and knowledgeable nail technician who gives great advice to maintain a good strong natural nail. Provides advice about which products is best. I’m currently wearing a set of builder gel with shellac and Charlotte had never done me wrong. Will never go anywhere else, prices are extremely reasonable as well. Picture is with almost 3 weeks of nail growth
Had a trim today that cost me £22.50, none of my hair is blended in and looks like I am wearing a crash helmet NOT HAPPY..
Update- went to a different salon the next day and they corrected your mess, and was also told they have had to correct a lot of your mistakes. I will be going there from now on
Decided needed a change and wanted fringe Emma was awesome be going back again
My wife was very pleased with the service and will go again.
My daughter went for a haircut, very disappointed, they didn't cut it as she wanted and told her stand up it would look better, not very nice people.
I decided we needed a change as our previous salon really hiked it's prices and the cuts were not always great. So glad to change to Beverley! She cut my son's hair in half the time, knew how to put him at ease and the hair cut was superior to the previous salon.
Needless to say I will go there for my own hair too! Thankyou xx
I've been visiting Directors cut for a few years now and the wonderful Leanne has been by stylist for a couple of years now I think. All the staff are very friendly and I look forward to my appointments.
Went to book an appointment in crystal peaks and the woman at the desk (didn't know her name as there was no name tag) interrupted me and told me to go to the barbers just because my friend wanted his sides shaved and a trim. I wouldn't have minded being told to go there, it was just her lack of caring and rudeness. Won't be going back there for my hair cuts and dying either.
Directors Cut Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places