Quick Facts About Jade Palace Restaurant
Jade Palace Restaurant has a few strengths and weaknesses based on the comments provided. Starting with the strengths, one major advantage of the restaurant is the quality of the food. Multiple customers mentioned that the food at Jade Palace is delicious, piping hot, and the best they have ever eaten. The fact that the food is cooked to order ensures that it is always fresh, and customers appreciate the taste and flavors.
Another strength of Jade Palace is the efficiency and politeness of the staff. Many customers mentioned that the staff is always friendly, helpful, and accommodating. They are willing to alter dishes and meet customers' needs, which is a positive aspect of the restaurant. Additionally, the staff is prompt in attending to customers' needs and taking orders.
The availability of both buffet-style "all you can eat" and a la carte options is also a strength. Customers appreciate the flexibility of choice and the fact that they can opt for the all you can eat option, which includes duck and pancakes. The comprehensive menu for all you can eat is also mentioned positively.
In terms of weaknesses, one common complaint is the lack of lighting in the restaurant. It is described as very dark, which may not create an appealing ambiance for some customers. However, it is mentioned that one can quickly get acclimated to the darkness.
Another weakness pointed out is the initial menu given to customers with no prices. This lack of transparency can make customers feel uncomfortable and unsure about the cost of their meal. However, it is noted that prices were provided upon asking.
There is also confusion reported regarding certain menu items at Jade Palace. For example, the "Rainbow bean curd soup" was still on the menu but not available. This type of inconsistency can be frustrating for customers who have their heart set on a particular dish.
The issue of overly attentive staff is another weakness mentioned. While the staff's efficiency and attentiveness are generally seen as positive, some customers feel rushed and not able to fully enjoy their meals due to constant check-ins from multiple staff members. This issue may be resolved with more customers present, as it is suggested that the attentiveness is a result of a lack of other diners.
Pricing is also mentioned as a potential weakness of Jade Palace. Some customers consider the restaurant to be a little pricey, although this perception may vary from person to person.
In summary, Jade Palace Restaurant has strengths such as delicious food, efficient and polite staff, flexibility in menu options, and good service. However, weaknesses include the lack of lighting, initial menu without prices, confusion about certain menu items, overly attentive staff, and potentially high prices. Overall, the restaurant has received mostly positive feedback, with customers expressing their intention to return.
Best TL Reviews
Walking into the restaurant, it's very dark but you soon get acclimatised.
Initially given menus with no prices - ?
We had to ask. The buffet menu. £25 pp.
We had to ask for the alternative.
Maybe that's just certain days. But.
We then got what seemed to be the same menu but individually priced.
Up to you. How much are you going to eat?
There was some confusion regarding the 'Rainbow bean curd soup'. Still on the menu but apparently not available.
I ordered the Beancurd with Chinese Vegetables, but specifically no carrots or baby corn (they're not chinese veg anyway, but you have to check!).
It was great but there was no leafy chinese veg (choi sum etc) which was a shame, but still really tasty, and some chilli oil gave the boiled rice a kick. But obvs that's my personal choice
Oh how I wish restaurants would offer wholegrain/red/green/black rice as an alternative to white rice!!
Also the meat eaters loved their choices especially the black bean sauce.
Lovely restaurant, lovely food.
Maybe a little pricey.
Amazing food! Best food I have ever eaten. Reasonably priced. Will definitely be coming back ????????
The food is all you can eat, cooked to order so always fresh, at a set price.
Staff are always very efficient and polite, food is always delicious.
The food was excellent, not as busy as I have seen previously which was nice as I felt like I could take my time a bit and enjoy the evening, my only criticism was that the staff were overly attentive, which then made me feel rushed instead of relaxed ????
One waitress asks if we need anything or are ready for next courses etc or drinks, and as soon as they walked away from the table another one came and asked the same thing. I wouldn't have mentioned it but it was literally less than 10 seconds between the 2 ????
A few more customers and that would probably not be an issue, I didn't let it spoil the night but it was a teeny bit frustrating ????
Both 'All you can eat' and a la carte menu options are available. We opted for all you can eat, which is brought to your table. I booked ahead and a table was available immediately when we arrived. Duck and pancakes are also available as part of the all you can eat option. It was £19.99 per person plus a 10% service charge. Really nice food, good service, we will return soon.
I have been to Jade Palace many times and will continue to do so.
The staff are lovely and the food is always excellent.
Always love this place, food is piping hot and very tasty, Staff are always friendly and helpful, agreeing to alter dishes and meet customers needs.
Cost is reasonable and the all you can eat menu is comprehensive!
Lovely place
Food amazing ????
All the stars from me
Place Pictures
Jade Palace Restaurant Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
Offerings
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Alcohol
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All you can eat
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Planning
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Accepts reservations
Today
Opening Hours
| Monday | Closed |
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| Tuesday | 02:00 AM - 10:30 PM |
| Wednesday | 02:00 AM - 10:30 PM |
| Thursday | 02:00 AM - 10:30 PM |
| Friday | 05:30 PM - 12:00 AM |
| Saturday | 05:30 PM - 12:00 AM |
| Sunday | 02:00 AM - 10:30 PM |
How to go there
Location
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