Quick Facts About DIVA NAILS BY LYNN
Strengths of DIVA NAILS BY LYNN:
1. Friendly and personable nail technicians: Many customers mentioned that the staff at DIVA NAILS BY LYNN were friendly and nice. The nail technicians were praised for their customer service and good interpersonal skills.
2. Efficiency and expertise: Some customers commented on the efficiency and expertise of the nail technicians at DIVA NAILS BY LYNN. They mentioned that the technicians knew exactly what they were doing and provided a satisfactory service.
3. Clean and hygienic environment: Multiple customers praised the cleanliness of the salon. They mentioned that the shop was very clean, which is an important factor for customers when choosing a nail salon.
4. Good overall service: Several customers mentioned that they were satisfied with the overall service at DIVA NAILS BY LYNN. They liked the chairs and atmosphere of the salon and appreciated the quick service.
5. Good results: Despite some negative comments, there were customers who mentioned that their nails looked great after visiting DIVA NAILS BY LYNN. They were pleased with the appearance of their nails and the quality of the work done.
Weaknesses of DIVA NAILS BY LYNN:
1. Inconsistency in service quality: One customer mentioned that their nails were painted unevenly and had bumpy surfaces. They were not satisfied with the result and felt that they could do a better job at home. This inconsistency in service quality might be a weakness for DIVA NAILS BY LYNN.
2. Poor communication: A customer mentioned that an American nail technician asked personal questions to their child, even though the child was not their customer. This negative experience highlights a lack of professionalism and poor communication on the part of the technician.
3. Rude behavior and argument between technicians: One customer reported a negative experience where their nail technician had a heated argument with another technician. The argument led to a mistake in the service, with the wrong color being applied to the customer's nails. The customer felt uncomfortable and hurt during the service.
4. Hygiene concerns: One customer observed an employee cleaning the floor with their hands using the same gloves they had used on a customer. This raises hygiene concerns and reflects poorly on the salon's cleanliness practices.
5. Higher price compared to competitors: A customer mentioned that the prices at DIVA NAILS BY LYNN were $15 more expensive than another local nail salon, where they had received a better job done. This suggests that the salon may not offer a competitive price point compared to other salons in the area.
In conclusion, DIVA NAILS BY LYNN has strengths in their friendly and personable staff, efficiency, cleanliness, overall service, and good results. However, weaknesses such as inconsistency in service quality, poor communication, rude behavior and arguments among technicians, hygiene concerns, and higher prices compared to competitors should be addressed in order to enhance the overall customer experience and reputation of the salon.
Best TL Reviews
I normally do my own nails at home, Gel polish manicure, but last Friday, I decided to treat myself to a professional manicure where I didn't have to do a thing. The guy that did my nails, I'm not sure what his name is, was very nice and friendly. However, my nails look not awful, but certainly not good either. I picked a bright pink glitter gel polish and though I love the color, my nails are painted uneven, very bumpy uneven surfaces on each nail, in some spots you can actually see my natural nail peaking through. So $40 ($32+tip) later....I don't think I'll be doing that again, as I can do it myself so much better, it just takes me longer.
Finally finally finally! I finally found a nail tech who knows exactly what They are doing! and does it very efficiently! I usually end up leaving nail salons never being 100% satisfied with the job. This place has definitely earned the number one spot in my life and nail needs! Steve is amazing! I don't see one flaw whatsoever. Plus the shop was very clean! No complaints here. I thought I found my forever nail place about 6 months ago but unfortunately last time I had my nails done it just didn't look very well done. So I highly recommend diva Nails!
They always take such good care of here. So nice and friendly people. Terry did such a wonderful job on my nails. I’m so pleased. Thank you Diva Nails!!
The American nail tech decided to ask my young child personal questions, when my child was not even her customer. I put a stop to it. I got the deluxe pedicure they did not rub as they should, only used luke warm rocks and towels. No pressure was applied when running the rocks down my shins and calf’s. I watched an employee clean the floor with her hands with same gloves she used during and shortly after having a customer. I will NEVER BE RETURNING. Brandon was rude to a very nice woman he was working on. The owners chose to try and tell me they didn’t know what happened. Charged me in full even though I stopped what was being done and didn’t finish my gel polish. What a terrible experience.
My mom and I came here to get manicures and pedicures together. We were in and out pretty quickly. Our nails look great and they offered us wine and soft drinks. We liked the chairs and atmosphere. The overall service was good.
I was looking for a friendly and treating their customer right. Like having empathy to their customers. And Found it through Diva Nails By Lynn. They were nice and friendly! Services are good. You can try it too.
This was my second visit. My first was many months ago and was fine. This time was just awful. It started off just fine conversating with the tech and the tech next to me and the other patron. Then my nail tech and the other one started arguing in a heated conversation!!!! He even started painting my nails the wrong color. I had to correct him. They were shouting at each other in their language and he was hurting me with the nail file. I just wanted to get out of there!!! When I got home I realized my nails looked pretty bad, my husband said the same. It was $15 more expensive than KP nails in Inverness (I think that's what it is called) they did a way better job!I will never go here again!!!
Always great service, we'll trained staff with the most current applications for pedis and Manis. Very sweet staff and Lynn and Donny are the best owners/operators.
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DIVA NAILS BY LYNN Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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