Dragon Chinese

+44 191 377 2251

16 Durham Rd, West, Bowburn, Durham DH6 5AU United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Dragon Chinese

Dragon Chinese has several strengths that make it a popular local takeaway. Firstly, many customers appreciate the owners of the restaurant, describing them as lovely. The owners are friendly and welcoming, creating a positive atmosphere for customers. Additionally, customers enjoy interacting with the owners' young child, further adding to the friendly and family-oriented atmosphere of the place.

Another strength of Dragon Chinese is the affordability of their food. Many customers mention that the prices are great, providing good value for money. This aspect is particularly praised by a customer from Scotland, who notes that the restaurant offers phenomenal value compared to what they are used to in their region. The restaurant's affordability makes it an attractive option for customers looking for good quality Chinese food at reasonable prices.

The quality of the food at Dragon Chinese is also a strength. Many customers mention that the food is tasty and delicious. One customer specifically praises the house special chow mein, describing it as gorgeous. Another customer mentions that the chicken chow mein they ordered was delicious and packed with flavor. The positive reviews of the food indicate that Dragon Chinese consistently delivers on taste and quality.

In terms of service, Dragon Chinese generally receives positive feedback. Many customers appreciate the quick service and prompt delivery. The restaurant ensures that the food is fresh and hot upon arrival, which contributes to a satisfying dining experience. Additionally, the portions are often described as massive, satisfying customers' hunger and ensuring value for money. The large portions accommodate families and make it easier for customers to share meals.

However, Dragon Chinese does have some weaknesses according to customer comments. One common complaint is the behavior of a staff member working on the counter. Customers mention that this particular staff member is rude and appears disinterested in providing good service. This negative interaction affects the overall impression of the restaurant and may discourage customers from returning.

Another weakness highlighted by customers is the lack of a dessert menu. While some customers note that this is not a major concern as most takeaways offer generic desserts, others express a desire to try more traditional Chinese desserts. Adding a dessert menu could enhance the dining experience and provide more variety for customers.

Additionally, Dragon Chinese only accepts cash payments, which can be problematic for customers who prefer to pay by card. Some customers mention that they find it disappointing that they have to make an extra stop at an ATM to withdraw cash. Accepting card payments would offer customers more convenience and potentially attract more customers.

In conclusion, Dragon Chinese has several strengths that contribute to its popularity as a local takeaway. The lovely owners, affordable prices, delicious food, and prompt service are all positive aspects that customers appreciate. However, the restaurant does have weaknesses, including a rude staff member, the lack of a dessert menu, and the restriction to cash payments. Addressing these weaknesses could further improve the overall dining experience and attract more customers to Dragon Chinese.

Best TL Reviews

The owners are lovely, and their little boy is lovely. I'd love to rate higher but the staff on the counter, she is so rude and seems like she doesn't care and only does half a job. Food is decent. Yet again owners are lovely just that black hair lass who's abit big isn't nice

I love this local takeaway. The staff are lovely. The prices are great. Food is always piping hot. One of the delivery drivers recommended I try the house special chowmaine , so I did. It was gorgeous. Not a dish I'd normally go for, gravy on it! But yes it was gorgeous. Second time I ordered it was not so great! One prawn, some chicken, beef n pork but overall the second time round was not so great, sorry. But over-al, the 4 years we've been eating from here, the food has been great. Delivery is on time, and the food is fresh and hot on arrival. The staff are friendly and welcoming. It is an only cash takeaway, which is fine. I like that. One thing I noticed was there isn't a desert menu. I only noticed because my daughter asked. I'm not too bothered because most takeaway restaurants have the generic chocolate fudge cake which I can't stand in its polystyrene box lol. It would be nice to try a more traditional Chinese desert. Maybe not the jelly type desert tho. I'm not too keen on that lol. But yes please do give a desert menu a go, unless you already have and it didn't work. Sorry I missed it !

Stopped for a quick bite in lorry. Got a Chicken Chow Mein. Im from Scotland this place is phenominal value. Amazing price a once i sat in truck in Washington services to eat it. I honestly couldn't get enough of it. Was superb. Will be back another day to enjoy more.

First time ordering and will definitely be going back here the best Chinese I've had wish we asked for a menu

First time here really enjoyed the food. Really quick service. Not sure how to mark atmosphere as it's a take away

I was told my meal would be ready for collection in 10 mins, 30 minutes later it was ready. When I got home I was annoyed about the wait, but when I tasted the dish it was delicious. I had chicken chow mein. The wait was due to so many delivery orders, but while I waited in the shop the receptionist was still telling customers that their meals would be ready for collection in 10 mins!

The portions are massive. Anyone who says they are small must be extremely greedy. Sorry to say. There was 5 of us sharing two meals. 2 adults, a 16yr old who eats loads, a 13 or old and a 9 year old. We ordered 2 chicken curries, portion of chips and 2 portions of egg fried rice. There was enough for all of us and still some left over.

The food was really tasty and the service was quick. We picked ours up so can't comment on delivery times.

The only downfall of this business is that it does not let you pay by card. You have to pay by cash. Which is extremely disappointing as a lot of people don't carry money around with them nowadays. I know I don't so you have to make a stop off at a cash machine first. If you could pay by card payment, I would have given 5 stars.

This is one of the best Chinese takeaway around bowburn area.i tried few others even in Durham and one of them I put the food straight in a bin ,test was horrible, but all years I only got food once in here test wasn't as good other than that every time perfect