Eastern Spice

+44 1977 511523

16 Lumley St, Castleford WF10 5LB United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Eastern Spice

Eastern Spice place has received a mix of positive and negative reviews, indicating both strengths and weaknesses. In terms of strengths, one common theme mentioned by multiple reviewers is the quality of the food. Reviewers often describe the food as "amazing," "lovely," and "absolutely delicious." They appreciate that the food is freshly cooked in front of them, and they can see and taste the flavors of the spices.

Furthermore, many reviewers praise the service provided by the staff. They describe the staff as nice, friendly, and accommodating. Some reviewers specifically mention that the staff at Eastern Spice place treat customers with respect. This positive customer service experience adds value to the dining experience for many patrons.

Another strength highlighted by reviewers is the consistency of the food. Multiple reviewers mention that they have been going to Eastern Spice place for years and have never had a bad curry. This consistency in delivering high-quality food is an important strength for a restaurant.

Additionally, Eastern Spice place receives recommendations from some customers. They mention that they would definitely order from there again and would recommend it to others. This indicates that these customers have had a positive experience overall and are likely to return to the restaurant.

However, there are also a few weaknesses mentioned in the comments. One recurring issue is the excessive saltiness of some dishes. One reviewer couldn't eat their chicken tikka masala due to the unbearable amount of salt, and another customer passed their dish to someone else because of the same issue. This suggests that the restaurant may need to pay more attention to balancing the flavors and seasoning of their dishes.

Another weakness mentioned by a reviewer is the lack of refund. When a customer expressed dissatisfaction with their meal, they were not offered a refund. This can be seen as poor customer service and may leave a negative impression on customers who experience a similar issue.

Furthermore, one reviewer had a negative experience with their takeaway order. They received a cold, bland, and tasteless meal, which was also dripping with fat. This indicates inconsistency in the quality of the food, as previous orders from the same place were not as bad. Such inconsistencies can be a weakness for a restaurant and may lead to a loss of customer trust and loyalty.

Lastly, one review mentions going to Eastern Spice place after a night out, implying that some customers may be intoxicated when entering the restaurant. While the reviewer had a positive experience, it is important for a restaurant to ensure that intoxicated customers are handled responsibly and not served excessive amounts of alcohol.

In conclusion, Eastern Spice place has several strengths, such as the quality of their food, friendly staff, consistency, and positive recommendations from customers. However, there are also weaknesses, including issues with excessive saltiness, lack of refunds, inconsistencies in food quality, and the potential risk of serving drunk customers. These comments indicate both the positives and negatives that customers have experienced at Eastern Spice place.

Best TL Reviews

First time eating here tonight, and the food is amazing! All freshly cooked in front of you plus nice staff too.. will definitely be returning

I ordered a chicken tikka masala with rice and chips. The amount salt was unbearable. I couldn’t eat it, passed it to the other half and she couldn’t eat it either. They said sorry, no refund.

Ordered few different curries and have to say it was absolutely lovely. Extremely well cooked. All the flavours of the spices came through. Top marks to the chef and team. Amazing service from these guys. Most definitely ordering from here again.

Travelled to Eastern spice after a recommendation! The food was very very good, also was able to see the food being cooked so you know its fresh. They were happy to accommodate for any changes you wished to make to the food, really good quality food and cracking service will recommend to others!

Easily the best Indian takeaway in Castleford. The food is always spot on and the staff really friendly. I've been going here for years and never had a bad curry. Friends have also been amazed by how good it is after we've convinced them to give it a go.

Really sorry to put a bad review but just got a order that cost over 25 quid which came a hour n half after it was taken. Came, cold, bland dry and tasteless plus was dripping with fat. Ordered from these before and wasn’t so bad. But this time has really let themselves down. Hope anyone who orders don’t get a bad meal like we did.

First time we have ordered takeaway from eastern spice, the counter guy gave my younger daughter a small tray of the masala to try, she loved it, the chicken Rogan Josh was lovely, as was the chicken madras, we have a few other places to try however I will go back to eastern spice again, very enjoyable.

Absolutely delicious food. there tikka masala chicken was extraordinary. great look to the shop brings out the colour in my eyes. cant stress enough how lovely the food and people are. great after a long night out with the lads. love some asian food after a few bottles of ciroc pineapple and some redbull. the people aare absolutely amaz balls and treat you with the upmost respect. i would definitley recommend it after a night out and remember my fellow white people DONT GO IN DRUNK