Quick Facts About Ed's Easy Diner
Ed's Easy Diner has several strengths that make it an appealing place for customers. Firstly, the food is described as super delicious, and the commenters state that they enjoyed their lunch and would come back again. This suggests that the quality of the food is high and leaves a positive impression on customers. Additionally, the staff members are praised for being nice and friendly, ensuring that customers have a pleasant experience. The commenters feel that they are taken care of and that their enjoyment of the food is a priority. Furthermore, the diner is described as family and children-friendly, which appeals to a wider demographic and indicates that it is a welcoming environment for all.
The comment about the diner being a nice place to be and making customers feel at home suggests that it has a comforting and relaxed atmosphere. This creates a positive dining experience and encourages customers to return. The fact that the commenter received emails about discounts also indicates that the diner values customer loyalty and provides incentives for repeat visits. This can be a significant strength, as it helps to build a loyal customer base.
Another strength of Ed's Easy Diner is its cleanliness. The commenter specifically mentions the cleanliness of the restaurant, which is an important factor for customers when choosing where to eat. A clean establishment gives the impression of professionalism and ensures that customers feel comfortable dining there.
The diner is also praised for its varied menu, reflecting the American diner theme. The presence of a children's menu at a bargain price is seen as a positive, and the availability of burgers and hotdogs is mentioned as a highlight of the menu. The individual jukeboxes on the tables add a fun and novelty factor to the dining experience, which can enhance customer satisfaction.
Despite these strengths, there are also weaknesses that should be considered. One comment mentions that the waiting time for main meals is a little long. This suggests that there may be a delay in the kitchen or issues with service efficiency, which can result in customers feeling impatient or dissatisfied. Another weakness is the price of the meals, with one comment stating that the diner is pricey. This may deter some potential customers, as they may view the food as overpriced compared to other options.
In addition, there are specific comments about the quality of certain menu items. One person mentions that the strawberry milkshake was disappointing, lacking flavor. Another comment states that the onion rings were soggy and the Nashville hot chicken sandwich was not as spicy as expected, with uneven sauce distribution. These comments indicate that there may be inconsistencies in the preparation of certain dishes, which can impact the overall dining experience.
In conclusion, Ed's Easy Diner has several strengths including delicious food, friendly staff, a family-friendly atmosphere, cleanliness, a varied menu, and unique features such as individual jukeboxes. However, weaknesses such as long waiting times for main meals, high prices, and occasional inconsistencies in food quality should also be taken into consideration. By addressing these weaknesses and continuing to build on their strengths, Ed's Easy Diner can work towards providing an even better dining experience for customers.
Best TL Reviews
Nice place with super delicious food. We all enjoyed our lunch and would come back again.
The waiting time for the main meals are a little long as well as it is pricey.
Staff members are nice and friendly, made sure we have nice time and enjoyed our food.
Also family, children friendly. Super American style ;)
I was bored so I decided to give myself a treat after a stressful exam.... it was my first time at the diner but I loved it...everything down to their food and friendly staff was unique. Someone always came to check on me to ask if I needed something and ever since my first visit I always get emails about discounts. I am looking forward to visiting again after my exams. It is a very chilled place to be and makes you feel at home. I recommend this diner????
Ed's Diner, Chapelfield Shopping Mall. Had lunch here today with my Daughter and Grandchildren. Very clean, friendly staff and varied menu. Theme is American Diner and the food reflects that. Plenty of Burgers, Hotdogs etc. Children's menu absolute bargain at £3.99 for main, one side, drink and dessert! Cheaper than McDonald's! Food was good and tasty and loads of chips! Individual juke boxes on the table was a novelty and for 20p you can choose the background music! It was a fun, enjoyable lunch.
We had an email for 50% off food on ed's so we thought why not, we'd signed up to ed's loyalty years ago and hadn't been for a while as its a little on the expensive side for what it is. It didn't take long at all for someone to come and take us to our table, the staff were polite and very good with our four year old and interacted with him and help him with his order. We had 2 of there thick shakes, a peanut butter and oreo and the child had a banana milk shake all of which taste fantastic, they use the actual items to flavour them. Obviously we had burgers/hotdogs they are very nice and tasty the buns are crisp enough an not too dry the burgers the same and not dripping with grease or over cookedplus the typical American sausage you can really cook wrong. Good selection of sides and types of chips, plus a variety of burgers to cater to all. They do have other items on the menu other than burgers, incase you don't fancy a burger at an American diner. The whole thing is a lovely snapshot of an era past which you get a taste of being in there with the look and atmosphere/music. Overall I've scored a 4 due to the price and that if you want fries or a side you have to plate up or something so bumps the price up more. Anyway generally good experience and quality food.
5 minute wait for a table for 2 people which was fine. We ordered our food and drinks as soon as we were seated.
Drinks turned up 5 minutes after ordering.
A while later I wanted a refill so asked one of the waiters.
After 20 minutes it still had not arrived! So I asked again.
Food took 55 minutes to arrive. Never waited this long for a meal. I think waiting almost an hour is ridiculous.
We were also not told there was almost an hour wait when we were seated , having been told this we would of gone somewhere else.
Food was nice (we had a burger , hotdog , sweet potato fries , potato waffles and onion rings)
The strawberry milkshake was disappointing, with only a tiny hint of strawberry flavour.
I love coming here, today sadly due to them been very busy (Saturday + sunny day) it took ages to get the order, when food arrived chicken was ok however everything else was awful! I mentioned to staff which they reduced my bill, but disappointed with my meal. ????
Brilliant food and great service. I look forward to eating there again. I have the 1kg of wings with blue cheese sauce and I would highly recommend
I got the Nashville hot chicken sandwich, Overall pretty good. However the onion rings were soggy on arrival. and the sandwich wasn’t near as spicy as I would’ve hoped with uneven sauce.
Place Pictures
Ed's Easy Diner Info
Amenities
Service options
-
Delivery
-
Takeaway
-
Dine-in
Health and safety
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
Offerings
-
Beer
-
Cocktails
-
Coffee
-
Free water refills
-
Happy-hour drinks
-
Kids' menu
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Dessert
-
Seating
Amenities
-
Good for kids
-
Wi-Fi
Atmosphere
-
Casual
Crowd
-
Family friendly
-
Groups
Planning
-
Accepts reservations
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:30 PM |
How to go there
Location
Places