Empire

+44 1334 473000

1d St Marys Pl, St Andrews KY16 9UY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Empire

Empire Place, based on the comments provided, has a mix of strengths and weaknesses.

Strengths: 1. Best calzone pizza in town: One customer mentioned that Empire Place serves the best calzone pizza in town. This indicates that the restaurant has a standout dish that is enjoyed by customers and sets them apart from competitors.

2. Go-to place for donor meat and chips: Another comment mentioned that Empire Place is the preferred place for donor meat and chips. This suggests that they have established a reputation for serving high-quality and tasty food in this category.

3. Best pizza in town: A customer remarked that Empire Place serves the best pizza in town. This highlights their ability to create a standout dish that is enjoyed by customers and adds to their overall positive reputation.

4. Fresh food and friendly staff: One comment mentioned that Empire Place serves fresh food and has friendly staff. This indicates that the restaurant prioritizes quality ingredients and customer service, which can contribute to a positive dining experience.

5. Happy daughter: A customer mentioned that their daughter was happy with the experience at Empire Place. This indicates that the restaurant caters to different tastes and preferences, making it suitable for families and individuals with diverse needs.

6. Cheap and cheerful: One comment mentioned that Empire Place is cheap and cheerful, suggesting that they offer affordable options that still provide a satisfactory dining experience. This can make their food more accessible to a wider range of customers.

7. Insulation of food for long-distance travel: Another comment mentioned that Empire Place packs and insulates food if it needs to be transported for a longer distance. This indicates that they prioritize customer convenience and take measures to ensure the food quality is maintained, even when it is consumed off-site.

Weaknesses: 1. Long wait time: One comment mentioned having to wait for 1 hour and 30 minutes without receiving their order. This highlights a potential weakness in the restaurant's efficiency and ability to manage customer expectations, as long wait times can lead to dissatisfaction.

2. Payment issues: One customer mentioned that the owner questioned their payment, indicating a potential issue with their payment system or customer service. This can lead to confusion and frustration among customers, negatively impacting their dining experience.

3. Low-quality pizza: One comment mentioned that the pizza at Empire Place was compared to "Asda price pizza for a pound" and described it as sad. This suggests a weakness in the restaurant's pizza quality, and it may indicate a need for improvement in terms of taste and presentation.

4. Limited payment options: Another comment mentioned that Empire Place is a cash-only shop, indicating that they do not accept chip and pin payments. This can be inconvenient for customers who prefer to pay electronically and may limit their customer base.

In conclusion, Empire Place has several strengths, including their standout calzone pizza, reputation for donor meat and chips, friendly staff, and affordability. However, they also have weaknesses relating to long wait times, potential payment issues, low-quality pizza, and a limited payment options. These areas of improvement should be addressed to enhance the overall dining experience for customers.

Best TL Reviews

Waited 1 hr 30 minutes and did not receive my order, after enquiring he said you no pay? What a joke. He got 1 star be cause I couldn't give less. They do the best calzone pizza in town though so it's no awe bad. X

My go to place for donor meat and chips. The best in town.

Best pizza in town ... by far

Great bite after a night out

Cheap and cheerful ????

Happy daughter ????

Saddest pizza I have ever seen. Asda price pizza for a pound comes to mind. Chips ok

Chips were good. The cheese burger had some onions and a square of processed cheese...was ok. Owner was friendly enough. This was a cash only shop no chip'n pin.

Fresh food and friendly staff. They even pack and insulate the food if travelling further than normal.