EYE BROW PALACE

+1 828-781-0732

mall, 1960 Hwy, US Hwy 70 SE SUITE E110, Hickory, NC 28602 United States of America

Open Today: -

Quick Facts About EYE BROW PALACE

EYE BROW PALACE appears to have several strengths based on the comments provided. These strengths include:

1. Skillful and Professional Service: Multiple customers mentioned that the technician, Sonia, did an amazing job on their eyebrows. They praised her skill and attention to detail, stating that their eyebrows looked perfect after the service. Customers also noted that Sonia takes her time and tries to make the process as painless as possible.

2. Excellent Customer Service: Reviewers consistently mentioned that Sonia was kind, sweet, and patient. They appreciated her friendly demeanor and were impressed by her professionalism. Several customers specifically mentioned that Sonia took the time to apply lotion and give a quick forehead massage after the service, which is not a common practice. This attention to detail demonstrates a high level of customer care.

3. Comfortable and Clean Environment: Multiple comments mentioned that the shop was beautiful and very clean. This is an important factor, as cleanliness can contribute to a positive customer experience. The clean and aesthetically pleasing environment can make customers feel more comfortable and confident in the salon's services.

4. Achieves Customer Satisfaction: Customers expressed high levels of satisfaction with the service they received at EYE BROW PALACE. Many mentioned that they were impressed with the results, and a few even mentioned feeling emotional or like a brand new person after leaving. This indicates that the salon is successful in meeting the expectations and desires of its customers.

5. Attention to Safety: One customer mentioned that Sonia tested the area above their eyebrow for any potential allergic reaction before proceeding with the service. This shows a responsible and cautious approach to ensure customer safety and cater to individual needs.

Despite these strengths, it's important to consider potential weaknesses as well:

1. Lack of Diversity in Customer Feedback: The comments provided are overwhelmingly positive, with no negative or neutral reviews. This lack of diverse feedback makes it difficult to assess potential weaknesses or areas for improvement. It's possible that there are customers who did not have a positive experience, but their opinions are not represented here.

2. Limited Information on Pricing and Services: The comments do not provide any information regarding the pricing or the range of services offered at EYE BROW PALACE. It would be helpful for potential customers to know more about the salon's pricing structure, as well as any additional services beyond eyebrow threading.

3. Reliance on a Single Technician: Although customers praised Sonia's skills and service, it's worth considering the salon's reliance on a single technician. This could potentially limit availability and result in longer wait times for appointments. Additionally, if Sonia were to leave the establishment, the salon might lose customers who specifically come for her services.

In conclusion, based on the comments provided, EYE BROW PALACE appears to have numerous strengths. These include skillful and professional service, excellent customer care, a comfortable and clean environment, high customer satisfaction, and attention to safety. However, it is important to note that the lack of diverse feedback, limited information on pricing and services, and reliance on a single technician could be potential weaknesses for the salon.

Best TL Reviews

I needed my brows done badly and I’m visiting from Florida, so obviously a little nervous to try someone one new. I went to google and decided to come here because of the good reviews. I’m so happy I did! I believe her name is Sonia. Sorry if I’m wrong. She did an amazing job! She was very kind and professional. Her shop was beautiful and very clean. I will definitely will be back. 10/10

omg this place is the BEST place to get your eyebrows done in North Carolina hands down!!!! Sonia is the sweetest most humble lady ever. I came from Columbia, Sc to visit my friend on a Sunday and really needed my eyebrows done....I found this place and I'm so happy with the service that I received! My eyebrows look perfect and it doesn't even take her long. Thank you Sonia!

Sonia is the best! She does such a great job on my eyebrows. They always look amazing after she is done. She takes her time and tries to make it as painless as possible. She also always takes an extra minute after to apply lotion and give a quick forehead massage. Not many people do this, and it’s definitely added touch that sets her apart from the rest!

They did such a good job on my eyebrows! She even took the time to massage my eyebrows for a bit at the end! My eyebrows looked so pretty & I felt brand new after I left lol! Would definitely recommend!

I love Sonia!!! I haven’t had my eyebrows threaded in 7 years. I am always nervous going somewhere new but the minute I met her I knew I was in good hands! My eyebrows were a mess and she made them look so pretty!!! I almost cried when I saw them! I recommend Sonia to everyone!!

10/10 recommend getting your eyebrows threaded here! She is very sweet and will make sure to get EVERY hair and actually takes her time to do a good job. This is was my first time here and I will continue to come back!

This lady is awesome at what she does! The threading didn’t hurt as much as the other places that I’ve been and the way she shaped my eyebrows are so beautiful!! Must go!!

Tested area above eyebrow. No reaction so I got beautiful eyebrows. I really appreciate Sonja's patience while waiting if I have reaction. Then she created beautiful natural looking eyebrows for me.