Deloux 2000 Nail Salon

+1 203-367-8202

100 Boston Ave, Bridgeport, CT 06610 United States of America

Open Today: Closed

Quick Facts About Deloux 2000 Nail Salon

Deloux 2000 Nail Salon has received mixed reviews from customers, with some praising the skilled and efficient nail technicians, quality products, pleasant vibe, and decent prices. However, there are also negative comments about the service, including issues with nail shape, rude behavior from staff members, and poor customer service.

One strength of Deloux 2000 Nail Salon is the skilled and efficient nail technicians. Multiple customers have mentioned that the nail techs at this salon are skilled in their craft and provide quality work. Customers have praised their ability to recreate requested designs and appreciate their attention to detail. This is a significant strength as it shows that customers can trust the technicians at Deloux 2000 Nail Salon to deliver satisfactory results.

Another strength of the salon is the use of quality products. Several customers have commented positively on the quality of the products used, indicating that they are satisfied with the outcome of their nail treatments. Using quality products is important in ensuring the durability and longevity of nail treatments, which can contribute to customer satisfaction.

Additionally, customers appreciate the pleasant vibe in the shop and find the prices to be decent. The welcoming and courteous atmosphere promotes a positive experience for customers, making them feel comfortable and valued. Furthermore, reasonable pricing allows customers to enjoy quality nail services without feeling like they are being overcharged. This is important as it can attract and retain customers in a competitive market.

However, there are weaknesses that have been mentioned by dissatisfied customers. One recurring issue is the inconsistency in nail shape. Some customers have complained about the nail tech not understanding or following their requested nail shape, resulting in dissatisfaction. This inconsistency can be a weakness for the salon as it indicates a lack of attention to detail and a failure to meet customer expectations.

Another weakness highlighted by negative reviews is the poor customer service exhibited by certain staff members. Customers have described rude behavior and a lack of concern from staff members when issues or complaints were raised. This can be detrimental to the reputation of the salon as it creates a negative impression and may discourage potential customers from visiting.

There have also been complaints about cuts and rough treatment during services. Some customers have experienced cuts on their fingers and toes without any remorse or concern from the nail techs or management. This reflects a lack of attention to customer comfort and safety, which can lead to a loss of trust and a negative overall experience.

In terms of cleanliness, a few customers have mentioned that the salon could be cleaner. While this may not be a significant weakness compared to customer service and technical skills, it is still worth considering as cleanliness is an important factor for customer satisfaction and can impact the overall perception of the salon.

Overall, Deloux 2000 Nail Salon has strengths in skilled nail technicians, the use of quality products, a pleasant vibe, and decent prices. However, weaknesses in nail shape consistency, customer service, cleanliness, and customer safety and comfort have been highlighted by dissatisfied customers. Addressing these weaknesses could lead to improved customer satisfaction and a better overall reputation for the salon.

Best TL Reviews

The first nail shop in Bridgeport that left me thoroughly satisfied. Skilled and efficient nail techs. And they use quality products. The vibe in the shop is pleasant and the prices are decent.

Absolutely LOVE my nails. Very welcoming and courteous, highly recommend. They are upfront about price and ask every step of the way if you are happy with the design. Looks so much better than the original photo I showed them. ????

This place does quality & efficient work!!! I believe her name was Hue who did my nails. She is a perfectionist - she did exactly what i wanted but better!! I asked for very thin nails and she did it perfectly!!! I highly recommend this place if you want quality work done.

The worst experience ever. I went to Hue BK. I walked in with long almond shaped nails. She asked if I wanted to keep the shape and I said yes just cut them down a little. She cut them and did them round like spoons. I told her that’s not the shape I want. I want the same shape I came in with. She did them pointy (sharp) smh I told her no I don’t like these. She then proceeded to tell me because she cut them she can’t do the same shape. Had she told me that when I asked her to cut them I would’ve never got them cut. I am very picky about my nail shape. I’ve been going to one nail salon for over 10 years but the person that does my nails was not around today and I had 3 broken nails. So I googled this place and went there. Anywho I tell her to cut them and do them short and square because she can’t get the shape right. She said she can’t do it, she will have her husband fix them for me. Her husband sits down and immediately insults me by asking do I know the difference between pointy and almond. Now I been getting almond for 4+ years why wouldn’t I know the difference. He starts drawing the two shapes on a piece of paper. When I really just wanted my nails fixed. We’re going back and forth and he’s telling me how he’s been doing nails for over 10 years but in the same sentence he tells me he can’t fix them. Long story short I left very unhappy and I will never return for any services. They were too busy worrying about if I knew the different shapes instead of just fixing my nails and making me a happy customer. Way too cocky and the service was horrible. NEVER AGAIN!!!!! The only reason I gave one star is because I had to. I would give them zero stars.

Always worth the wait! Just ask and you will receive because now I'm obsessed :) Nail techs are friendly, funny, and will take the time to meet and exceed your expectations. Thanks again Tony!

What I asked for and what I got. Still In Love with them. I gave 4 star because it could be cleaner but they are very professional. Huy is my new nail tech. Definitely recommend. They get busy I recommend making an appointment.

I’m beyond upset, I went in on Friday and the wait wasn’t the problem it’s the nails !!! If the lady couldn’t have done the style I requested she should’ve said something and not have me sitting there for so long only to have bad shaped bulky nails then on top of that she didn’t fix them because they were closing people are spending their hard earned money to get something done properly and I’ve been here before and I got a beautiful full set but this set is by far the worst set of nails I’ve EVER had and I’ll be coming in tomorrow as soon as you’re opened to see how you guys go about fixing this!

Back with the update I went in the next day and they did fix it without a problem the guy that worked on my nails was great and I’ll be asking for him from now on.

I gave them 1 star because of how soon they get to, in regards the service their nail tech did a horrible job with a regular full set and polishing my toes after a pedicure. I not only was she extremely rough cut me on my toe and finger with no remorse or concern. Even after mentioning the cuts to the manager he didn’t care either about the service. I don’t recommend at all