Fine Grind

+44 1892 457072

90-92 High St, Tunbridge Wells TN1 1YF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Fine Grind

Fine Grind Place has several strengths that contribute to its overall positive reputation. One of the most commonly highlighted aspects of the café is its atmosphere. Commenters describe it as "gemütlich" and "angenehm," indicating that it has a cozy and welcoming ambiance. This creates an inviting space for customers to relax and enjoy their time at the café. Additionally, Fine Grind Place is praised for being a family-run and community-oriented establishment. This aspect adds a personal touch to the café, making customers feel like they are part of a friendly and inclusive community.

The staff at Fine Grind Place are also frequently praised by customers. They are described as friendly and accommodating, providing great service to ensure that customers have a positive experience. The comment mentioning the hosts, Will and Khalid, highlights their fabulous hosting skills, indicating that the staff goes above and beyond to make customers feel welcomed and attended to. Another comment mentions specific staff members, Matt and James, who were accommodating and even bought a bouquet for a customer's birthday. These instances demonstrate the staff's commitment to providing excellent service and creating a memorable experience for customers.

The quality of the food and drinks at Fine Grind Place is another strength of the café. Multiple comments mention delicious coffee and good-quality food. Additionally, the variety of food options is appreciated, with special mentions of the cinnamon buns and the strawberry matcha. The café is also commended for serving proper coffee, indicating that they prioritize providing high-quality beverages. The positive experience with the food and drinks contributes to the overall satisfaction of customers.

Despite these strengths, Fine Grind Place is not without weaknesses. One of the weaknesses mentioned in a comment is the pricing. The customer found their order to be a little pricey, which affected their overall rating of the café. This suggests that some customers may find the prices at Fine Grind Place to be on the higher side, potentially discouraging them from visiting frequently or spending more.

Another weakness highlighted in a comment is the lack of inventiveness in the food. While the food is described as good, it is not considered particularly inventive. This may imply that the café lacks unique and exciting options on its menu, potentially limiting its appeal to customers who seek innovative culinary experiences.

One comment draws attention to unprofessional behavior exhibited by some staff members. The customer observed an employee being rude, dismissive, and lacking a sense of urgency towards customers. This behavior is seen as unacceptable and detrimental to the overall experience at Fine Grind Place. It is noted that such behavior should be addressed by the management and that staff should receive necessary training to create a welcoming and professional environment.

Addressing these weaknesses is crucial for Fine Grind Place to maintain its positive reputation and attract more customers. The management should consider reevaluating their pricing to ensure it aligns with customer expectations. They should also focus on introducing more inventive and unique food options to cater to a wider range of tastes. Furthermore, it is essential for the management to address and rectify any issues of unprofessional behavior among staff members through training and clear communication of expectations. By addressing these weaknesses, Fine Grind Place can continue to thrive as a community-oriented café known for its warm atmosphere, friendly staff, and quality food and drinks.

Best TL Reviews

Gemütlich,angenehm.

As well as providing delicious coffee, I was thrilled to host my wife’s 50th at their High Street location. The staff, the food and the attention to detail were all of the highest quality. We had an incredibly memorable evening in wonderful surroundings. Thanks to Will and Khalid for being such fabulous hosts. Also to Matt & James for being so accommodating and even buying a bouquet for the birthday girl. ????????

One of my fave places to chill. Family run and community orientated. Friendly staff. Fab atmosphere. Strawberry Matcha is soooo good! And the cinnamon buns are delicious, especially if you ask them to heat them up a little! ✌☮????☯

This place is amazing!!!! Super atmosphere and great staff. The breakfast is superb and if I could, I would have sat all day drinking their coffee. Can’t wait to revisit.

Have been here previously & both times the drinks were really good. Had a lovely Turmeric gold today with oat milk, only reason I've scored 4 stars rather than 5 is because it was a little pricey.

Nice place, clearly popular. All the food was good, just not particularly inventive. Bread for the sandwiches was delicious, and coffee very good quality, I am told!

As it mentions outside on a chalk board, "proper coffee" which it was! Cakes and sweets looked good, but didn't try any on our visit.

The atmosphere was cozy and inviting, and the food and drinks were decent. However, I was quite taken aback by unprofessional behaviour of some of the staff members. I observed an instance of an employee talking rudely to customers, being dismissive, and lacking a sense of urgency.

This type of behavior is unacceptable in the service industry and takes away from the overall experience. I hope the management takes steps to address these issues and provides their staff with the necessary training to provide a welcoming and professional environment for all customers.