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Firejacks

+44 1268 533028
Festival Leisure Park, Festival Way, Basildon SS14 3WB United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 10:00 PM

Quick Facts About Firejacks

Firejacks Place is a restaurant that has both strengths and weaknesses, as indicated by the comments provided. In terms of strengths, one of the positive aspects of the restaurant is its location. It has ample parking space outside, including disabled spaces, which makes it convenient for customers to visit. Additionally, the restaurant is described as clean and spacious, with a nice chilled vibe. This creates a pleasant atmosphere for customers to enjoy their dining experience.
Another strength highlighted in the comments is the quality of service provided. Many customers mention that the staff is friendly and polite, providing quick and efficient service. Some individuals specifically mention the names of employees who provided excellent service, such as Michelle and Pat. This indicates that the restaurant has well-trained and attentive staff members, contributing to a positive overall experience for customers.
Furthermore, a few comments praise the food at Firejacks Place. Some customers describe the food as fantastic, with tasty flavors and great combinations. One individual mentions being pleasantly surprised by the chicken tower they ordered. This suggests that there are some dishes on the menu that are enjoyable and well-prepared.
However, there are also several weaknesses mentioned in the comments that should be addressed. One significant issue is the long wait times experienced by some customers. One comment specifically mentions a wait of 30 minutes for chicken wings, followed by a 40-minute wait for drinks and the removal of starter plates. Another comment mentions a wait of 45 minutes after finishing starters to receive the main course. These long wait times are likely to frustrate customers and can negatively impact their overall dining experience.
Another weakness highlighted by customers is the quality of the food. One comment mentions that the burgers were uninspiring and lukewarm. Another individual mentions that the burger buns were stale and that the menu may read well, but the execution is poor. This suggests that there may be inconsistencies in the quality and preparation of dishes at Firejacks Place.
Additionally, one comment mentions a disappointing experience with overcooked steaks and a sauce that did not meet expectations. This indicates that there may be issues with consistency and attention to detail in the cooking and preparation of certain dishes.
Another weakness mentioned is the atmosphere of the restaurant. One comment describes it as strange, while another comment mentions a disappointing experience for a steak restaurant. These comments suggest that the ambiance and overall dining experience may not meet some customers' expectations.
In conclusion, Firejacks Place has some strengths, such as convenient parking, friendly service, and positive feedback on certain dishes. However, there are clear weaknesses, including long wait times, inconsistent food quality, and an underwhelming atmosphere. Addressing these weaknesses could improve the overall dining experience at Firejacks Place and attract more satisfied customers.


Best TL Reviews

Ridiculously long wait for uninspiring lukewarm burgers!
All was going good, our drinks order arrived within 15 minutes and our food order was taken. This is the point it all went wrong! It took 30 minute's for our chicken wings to arrive, and at this point we ordered more drinks. This was followed by a 40 minute wait for the drinks to arrive and the starter plates to be taken.
45 minute's after finishing our starter's we asked how long our main course would be? We were told our order was next out, 30 minute's later we asked the cook (not chef as a chef wouldn't serve cold food that's supposed to be hot) how much longer? And was told it coming! We was about to leave 20 minute's later when it finally arrived.
The good points here are there is loads of places to park outside with a number of disabled spaces. However there are steps at the back and quite a few stools so you should be advised to book in advance and advise them.
Overall? Don't bother, you'll waste an evening and leave feeling like you've been on a 3 hour odd flight with all the stiff joints to match.
Possibly the best easting spot I've ever been to, the food was fantastic, the service was brilliant.
It's a very clean, spacious place a nice chilled vibe.
Definitely recommend if your visiting the area.
Expected this to be a bit more special than it was. Strange atmosphere. Food was average at best. Very cheap ingredients. Burger buns quite stale. Menu reads good but execution is terrible. Service not brilliant. Sadly won’t be returning.
Never been here before, think I'd go again.. although we went week before Christmas and was actually not very busy, which I think helped service. The food was ok I didn't order anything too 'out there' so not sure what anything more now flavour combination would be like. The server was very nice and friendly. Handy location for the cinema afterwards.
Clean an tidy place. Friendly staff and quick service. Thanks to Michelle an pat for their polite an friendly service. Food was cooked perfect an tasty. Will definitely come again. Order is salmon with maple glaze, halloumi fries and sweet potato fries. Good vegetarian menu.
This was a disappointing experience. For a steak restaurant we had expected better. Steaks were all over cooked, medium came well-done, rare came medium, well-done was chargrilled! I would therefore recommend ordering towards the rarer side accordingly. Their chimichurri sauce for the steak was nothing like what was expected. The ice cream special of the day had crystallised, however vanilla was fine. Drinks orders were slow, and only half arrived for a good while. However, on a positive note, our waitress was thankfully very happy, polite and helpful, quickly chasing when the orders weren’t fully delivered, and generally went above and beyond to ensure she did everything she could to make our visit enjoyable. (Pictured: Katsu cauliflower bites. Medium fillet steak with sweet potato fries)
What fab place to eat and drink, ordered chicken tower pleasantly surprised...Nice flavours and great combination. Services was spot on nice and friendly, excellent throughout.
A great pre-cinema dining spot. Service is always friendly and reasonably quick if you’re trying to make a screening at Cineworld. I’ve dined here 4 or 5 times over a 12 month period, steak is always cooked as ordered, there’s a good variety of sides and specials - and the wide selection of accompanying sauces is a nice addition. Overall - it’s a good spot, marked down if only because the value for money comparable to similar restaurants is a little on the more expensive side.

Place Pictures

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Firejacks Info

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Great cocktails
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Offerings
  • Alcohol
  • Beer
  • Cocktails
  • Coffee
  • Healthy options
  • Kids' menu
  • Late-night food
  • Spirits
  • Vegetarian options
  • Wine
Dining options
  • Lunch
  • Dinner
  • Dessert
Amenities
  • Good for kids
  • High chairs
  • Toilets
Atmosphere
  • Casual
Crowd
  • Groups
Planning
  • Accepts reservations
Payments
  • Debit cards
  • NFC mobile payments

Today

Opening Hours

Monday 02:00 AM - 10:00 PM
Tuesday 02:00 AM - 10:00 PM
Wednesday 02:00 AM - 10:00 PM
Thursday 02:00 AM - 10:00 PM
Friday 02:00 AM - 11:00 PM
Saturday 02:00 AM - 11:00 PM
Sunday 02:00 AM - 10:00 PM

How to go there

Location