Wheelers Tandoori Restaurant

+44 1268 757868

458 London Rd, Benfleet SS7 1AW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Wheelers Tandoori Restaurant

Wheelers Tandoori Restaurant has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. In analyzing these comments, it is clear that the strengths of the restaurant lie in its delicious and affordable food, friendly service, and a cozy atmosphere. However, it also faces weaknesses in terms of its lack of elegance and atmosphere, inconsistent quality, poor customer service, and management issues.

One of the strengths that come across strongly in the comments is the delicious and affordable food offered at Wheelers Tandoori. Customers have praised the wide variety of flavors in their dishes and the excellent selection available in the buffet. The restaurant seems to excel in providing distinct and flavorful meals, making it an appealing choice for those seeking a satisfying and enjoyable dining experience without breaking the bank.

In addition to the food, many customers have expressed their fondness for the warm and friendly service they received at Wheelers Tandoori. The comments mention feeling like a part of the family and appreciating the personalized service provided by the chef. This personal touch adds to the overall positive experience and helps create a welcoming and comfortable atmosphere for customers.

Another strength of Wheelers Tandoori is its convenient location for those traveling home from Southend. It appears to be a frequent stop for customers, indicating its popularity and reliability as a restaurant option in the area. This reliability and consistency in terms of food quality and service contribute positively to the restaurant's reputation.

On the other hand, the comments also highlight some weaknesses of Wheelers Tandoori. Multiple customers have criticized the lack of elegance and posh ambiance in the restaurant. This might deter those seeking a more upscale and sophisticated dining experience. The interior of the restaurant is described as needing an update, suggesting a lack of attention to aesthetics and ambiance.

Furthermore, some comments discuss disappointing experiences with the restaurant, including issues with service, management, and food quality. These negative experiences indicate inconsistencies in the overall dining experience, with delays, rude waitstaff, and incorrect or tasteless meals being reported. Such service and quality issues can be major weaknesses for any establishment, as they can significantly impact customer satisfaction and loyalty.

Another concern raised by customers is the lack of toilet paper in the restroom, signaling a lack of attention to cleanliness and hygiene. Such oversights can leave a negative impression on customers and erode trust in the overall operations of the restaurant.

In summary, Wheelers Tandoori Restaurant has both strengths and weaknesses. Its strengths include delicious and affordable food, friendly service creating a family-like atmosphere, and its convenient location for travelers. However, weaknesses lie in the lack of elegance and ambiance, inconsistencies in food quality and service, and management issues. To address these weaknesses, the restaurant should consider updating its interior, improving customer service and consistency in food quality, and maintaining a high standard of cleanliness and hygiene. By addressing these areas, Wheelers Tandoori has the potential to enhance its reputation and provide a more satisfying dining experience for its customers.

Best TL Reviews

If you want an amazing, delicious but still cheap full meal it's your best choice.

If you want elegance and posh ambience it isn't.

We visited this place several times, food is always brilliant, the interior and service feels like visiting a family. On one occasion the chef personally served while wearing his kitchen apparel. Absence of any formality but serving was very professional and friendly.

When on the way home from Southend it's always a halt for us.

Absolutely love this place! Every dish I’ve ever had from there has its own flavour not just one flavour across the board! The Buffett was excellent selection and flavours when I took my wife, mum and kids for a Mother’s Day meal. I would highly recommend this place, there are some reviews that aren’t that great about this place BUT they obviously have dead taste buds. If your passing give it a try I don’t think you will be disappointed at all. They are very welcoming, attentive and professional. Food is always hot. Plenty of parking, restaurant isn’t massive but I like the smaller and more cosy ones. Maybe could do with a bit of an update in there but other than that they even have a decking area out the front that’s under cover for a drink or a smoke ????

Absolutely disgraceful service. Order took almost an hour to be ready, and food was completely lacking in salt. When this was pointed out, we didn’t even receive an apology, we were just met with confused looks and cold service. The waiter was an absolute waste of space and was just hovering around doing nothing. The toilets had no toilet paper. Water was supposed to be £1.50, but after suspicious whispers we were charged £2 instead. And the food prices were all whopping for such poor and dodgy service. I 100% recommend you to avoid this place.

Came in to have dinner this evening. Waited 35 minutes to be given a menu by a rude waiter whose behaviour made us very uncomfortable and then turned confrontational when we asked to settle our drinks bill and leave. The only comfort was the next table commiserating with us as we left. I cannot recommend enough that you avoid this place.

Do you know, I lost faith in this restaurant a couple of years ago after good service over many years. I have since tried again and not 1 delivered meal has been right. Tonight is the last straw, wrong again, waited 1 hour 30 minutes to sit down to a very oily, tasteless dish. Sorry, no more!! :(

Spent nearly £60. On a takeaway last night and was very disappointed. The shatkora was tasteless and the balti was mediocre . It was for our sons birthday, this place has gone down hill. Don’t think we will use them again.????

Ordered a takeaway this week at 16.45,phoned 3 times to be told it was on its way but by 18.00 still no meal, cancelled, apparently short of delivery drivers.I then ordered from Howard's fish shop ,the meal arrived within 20 minutes minus curry sauce,phoned them,they delivered the sauce straight away,good service.

Can't fault the food, but the place lacks any atmosphere and the management is unwelcoming and doesn't seem to have any interest in customer service. Won't be returning, it's a shame as before management changed a year or so ago we used to go regularly