NT

Moneybury Hill, Ashridge Estate, Ringshall, Berkhamsted HP4 1LX United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About NT

NT Place, as described in the comments, has several strengths and weaknesses that can be highlighted. Starting with the strengths, one of the main positive aspects of the café is the availability of tasty treats, with some options for vegans. This demonstrates their commitment to catering to different dietary preferences and ensuring a range of options for customers.

Additionally, the café is dog-friendly, which can attract a specific demographic of customers who enjoy bringing their pets along with them. The fact that they even sell dog treats shows their dedication to being inclusive and accommodating to all visitors.

Furthermore, customers mentioned the lovely homemade apricot flapjacks, which were described as great for a post-run treat. This indicates that NT Place offers high-quality, delicious snacks that are well appreciated by its clientele. The positive feedback on the taste and quality of the food is a clear advantage for the café.

Moreover, the staff at NT Place were commended for their friendliness and helpfulness. This is an essential aspect of any successful establishment, as it contributes to positive customer experiences and can encourage repeat visits. The fact that the staff remained friendly even during extremely busy times shows their professionalism and dedication to customer service.

On the other hand, there are several weaknesses that were mentioned in the comments. One of the main issues highlighted was the lack of menus until customers reached the till. This can lead to confusion and delays in the ordering process, as customers need time to review the available options and make informed decisions. Improving this aspect by providing menus at the entrance or in the queue can help streamline the service and improve overall customer satisfaction.

Another weakness is the limited outdoor seating, which can be a challenge during colder weather. While it may provide a pleasant atmosphere during sunny days, customers are advised to dress warmly if they wish to dine outdoors in adverse weather conditions. Expanding the seating area and providing options for indoor seating could address this issue and make the café more comfortable for customers in all seasons.

In addition, the cleanliness of the café was called into question. Customers mentioned that the available bench was filthy dirty, and one customer even mentioned a musty smell coming from the café. This indicates a lack of attention to cleanliness and can create a negative impression of the establishment. It is crucial for the café to prioritize cleaning and maintenance to ensure a pleasant and hygienic environment for their customers.

Furthermore, there were reports of long waits and lost orders. One customer mentioned waiting for 20 minutes before realizing their order had been misplaced. This kind of inefficiency can be frustrating for customers and indicates a need for better organization and communication among the staff. Implementing systems to manage queues effectively and ensuring efficient order-taking and food preparation processes are critical for providing a positive dining experience.

Another weakness mentioned was the disappointment in the quality of certain food items, such as fatty bacon and greasy take away containers. This suggests inconsistencies in food preparation and a potential decline in the overall quality of the food compared to previous experiences. Maintaining the quality of food is essential for customer satisfaction and loyalty, so addressing these issues and ensuring consistency in food preparation is crucial.

In conclusion, NT Place has a range of strengths and weaknesses that contribute to the overall customer experience. While they offer tasty treats and are dog-friendly, the lack of menus, limited outdoor seating, and issues with cleanliness and efficiency can diminish the overall appeal of the café. Addressing these weaknesses by improving menu availability, expanding seating options, prioritizing cleanliness, and enhancing organizational processes can help NT Place regain its reputation as a well-run café with great food.

Best TL Reviews

Lots of tasty treats, some vegan choices. Only outdoor seating so dress warm if needed. Very dog friendly! They even sell dog treats...

Lovely homemade apricot flapjacks, great for a post run treat. Outdoor seating so was damp today. Need to manage the queues to improve the service

Not the best experience at the cafe today. There were no menus until you got to the till. There was a bit of wait in the queue and I noticed a few people were asked rather abruptly not to block the door by one of the girls working there bringing out the hot food. There was a bit of a musty smell coming from the cafe, I’m not sure if this is because it has been locked up for so long over the lockdown. I eventually placed my order 1 bacon a bap, 1 breakfast bap, 1 standard hot choc and 1 can of coke which came to £15.00. I thought this was a lot. I was given a scrap piece if paper with an order number on and took a seat at the only available bench which was filthy dirty. I waited for about 20 minutes and people served after me were getting their food. I asked one of the girls if my food was in its way and it seemed they had lost my order. They were quite apologetic and I was offered a piece of cake as compensation which I was grateful for. We took a walk and sat somewhere else away from the cafe as the table was so dirty. The cake was lovely but the baps were very disappointing. The bacon was extremely fatty and the take away carton was full of grease. Not worth the money. I don’t think we will be returning which is a shame at it used to be a well run cafe with great food.

Really slick service. Lovely cafe with decent food. Outdoor seating under large parasols so can eat there, whatever the weather.

Brilliant little cafe. The food is good and well priced, the environment is great and the staff are friendly and helpful.

The place was extremely busy and through it all the staff managed to stay friendly. We waited in line for an hour. Personally I think £1.40 for a can of Coke is absurd, but to each their own. The most perturbing thing for me wash the sign about not using microwaves or frying. How then is a baked potato prepared seeing as they take an hour to cook if it is indeed fresh? Bought a scone for my wife though and she really enjoyed it. We'd probably go back.

Busy day with a short que though it went down quickly, food came out quickly and was incredibly tasty. Great value and loads of space to sit outside and enjoy the sunshine. Staff were smiley engaging and really helpful. Thank you

Long queue on a cold day but worthwhile. Reasonably-priced food and drinks, good quality. We both enjoyed our meals. Food order came quickly too, once we'd finally made it to the front of the queue to order! Cakes looked really good, sadly didn't get to try them.