Flame Cafe

+44 1344 628600

70 High St, Sunninghill, Ascot SL5 9NN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Flame Cafe

Flame Cafe strengths: 1. Delicious food: Multiple comments mention that the food at Flame Cafe is delicious, with specific praise for their chicken wrap, kebabs, and burgers. This indicates that the cafe has mastered the art of cooking their dishes to perfection. 2. Extensive menu: Guests appreciate the extensive menu options at Flame Cafe, suggesting that there is something for everyone. This allows customers to choose dishes that suit their preferences and dietary restrictions. 3. Friendly staff: Many comments mention the friendly and helpful staff at Flame Cafe. This creates a welcoming and pleasant dining experience for customers and contributes to their overall satisfaction. 4. Cleanliness: The cleanliness of the cafe is also praised in some of the comments. A clean environment is crucial for maintaining hygiene standards and ensuring customer comfort. 5. Generous portions: One comment highlights the generous portions served at Flame Cafe, particularly for their breakfast options. This indicates that customers can expect to get their money's worth when dining at the cafe.

Flame Cafe weaknesses: 1. Single-use packaging: A customer deduction of one star is attributed to Flame Cafe's use of single-use polystyrene cartons for dine-in meals. This raises concerns over the cafe's environmental practices and lack of recycling options for cans. 2. Poor presentation: One negative comment mentions that the food received at Flame Cafe did not resemble the picture on the menu. This indicates a possible issue with food presentation and consistency, which can lead to customer dissatisfaction. 3. Inaccurate description: Another negative comment highlights a discrepancy in the description of a menu item. The customer felt that the portion size and ingredients did not match what was advertised, resulting in a sense of being let down and a feeling of poor quality. 4. Preparation time: A customer expressed disappointment with the lengthy wait time of 35 minutes for their order, stating that it does not align with the concept of fast food. This suggests that Flame Cafe might have efficiency issues in their kitchen, potentially leading to customer dissatisfaction. 5. Lack of home delivery: An unsatisfied customer mentions that Flame Cafe no longer offers home delivery, which they will miss. This indicates a limitation in the cafe's services, potentially resulting in a loss of customer base or inconvenience for regular patrons.

In conclusion, Flame Cafe has several strengths, including delicious food, an extensive menu, friendly staff, cleanliness, and generous portions. However, there are weaknesses related to single-use packaging, poor presentation, inaccurate descriptions, lengthy preparation time, and the lack of home delivery. Addressing these weaknesses could help Flame Cafe further enhance the overall dining experience and customer satisfaction.

Best TL Reviews

Love the food from here, whether it's to eat in or take out. The menu is extensive and cooked to perfection, especially the chicken wrap, which is delicious!

The staff are friendly and it's very clean.

Definitely recommend 5*

Classic no frills kebabs and burgers - what you see is what you get. Prices are in line with what I'd expect these days. Will likely return. 1 star deducted however for serving burgers and chips in single use polystyrene cartons when dining in and no recycling option for cans.

That is the best kebab I’ve had for a long time. New to the area. The chicken is delicious/clean/ marinated and cooked perfectly. Fresh Salad , not too much sauce. The perfect meal. Blown away! Any fussy eater will love it. See you soon.

Very disappointing and absolute rip-off for what you get.

It also looks nothing like the picture and is very poor quality. I ordered a kingsize chicken kebab for £7.50 and this is meant to be the big one. The picture shows diced chicken on skewers. What I got was far from the picture. The chicken was very thinly sliced like a shish kebab. They probably used no more than one chicken breast. It was also dry and crispy. They also put one pitta bread some lettuce and onions and only one small cucumber chunk and one small tomatoes chunk (how cheap can you be!). They also took 35 minutes to make it (That's not fast food). Will never go there again.

Friendly staff, thanks for our nice kebabs

Really nice breakfast here .portions are very generous. Staff helpful and very polite. Don't do home delivery any more will be missed .Nice seating .great for lunch breaks or quick dining out .good value

Quite enjoyed this place. Good to just sit and relax..tea, coffee and spicy chicken wings all correct and the guy serving helpful and smiley. Coming back to Sunninghill after 25 years in Europe and (mostly) Asia is a bit of a shock...Sunninghill just seems like a big retirement village! This place looks forward, not back, and that's all credit to it! Next time will try the kebabs! UPDATE! Went back for the Kebabs menu. We order the "large" and this portion is HUGE at a great price. Personally I prefer the salad and other bits already in the bun and not by the side, but that's just me. Still a great place to go for a kebab!

Best kebab I've ever had. Friendly staff good prices and big portions be hard find somewhere better cooked fresh and served pipping hot ????