Florida Nail Spa

+1 321-499-3130

1663 Georgia St NE Ste. 1000, Palm Bay, FL 32907 United States of America

Open Today: -

Quick Facts About Florida Nail Spa

Florida Nail Spa has received a mix of positive and negative comments, indicating both strengths and weaknesses. In this analysis, we will examine the strengths and weaknesses of Florida Nail Spa based on the comments provided.

Strengths: 1. Friendly and welcoming environment: Several customers mentioned that the staff at Florida Nail Spa were super nice and attentive. This indicates a positive customer service experience, which can contribute to customer satisfaction and loyalty.

2. Beautiful and clean salon: Multiple comments highlight the salon's beauty and cleanliness. A clean environment is essential for a nail spa as it ensures hygiene and creates a pleasant atmosphere for customers.

3. Skillful and talented nail technicians: Customers praised the nail technicians for their skill and talent, stating that they did a great job on their nails. Positive feedback about the quality of service is a strong indicator of expertise and can attract new customers.

4. Fair pricing: One reviewer mentioned that the prices at Florida Nail Spa were fair. This can be advantageous in attracting price-sensitive customers who are looking for quality service at a reasonable cost.

5. Regular customer base: One customer mentioned that they visit Florida Nail Spa every month, indicating a loyal customer base. A loyal customer base is a strength for any business as it ensures repeat business and positive word-of-mouth.

Weaknesses: 1. Inconsistent nail service: One customer complained that the nail technician did not listen to their requests and applied the wrong colors. The excessive filing and running the drill over the finger instead of the nail also indicated a lack of attention to detail and precision. Inconsistent service can lead to customer dissatisfaction and negative reviews.

2. Long wait times: A customer mentioned that their family members had to wait for five hours to finish their services. This indicates poor time management and scheduling practices, which can frustrate customers and result in negative experiences.

3. Rough treatment: One customer complained that they experienced rough treatment during their manicure, which resulted in bleeding nails. Rough treatment can cause physical discomfort and pain for the customer and may deter them from returning.

4. Overbooking: Another customer mentioned that Florida Nail Spa overbooked appointments, leading to long wait times and some customers leaving without receiving service. Overbooking can result in poor service quality and negatively impact the overall customer experience.

5. Lengthy service times: A customer reported that their manicure took over two hours to complete. Lengthy service times can be inconvenient for customers who may have other commitments or time constraints.

In conclusion, the strengths of Florida Nail Spa include a friendly environment, a beautiful and clean salon, skillful nail technicians, fair pricing, and a regular customer base. However, the weaknesses include inconsistent service, long wait times, rough treatment, overbooking, and lengthy service times. Addressing these weaknesses can help improve the overall customer experience and increase customer satisfaction.

Best TL Reviews

My daughter and I went to get our nails done here and we love them! Everyone was super nice! The salon is beautiful, it was very clean and a relaxing experience. We will be coming here from now on for our nails. ????????

Beautiful, our nails tech was super nice and did a great job. My 6yo loved it, and I loved my pedicure ❤️ Everyone was very nice. Prices are fair.

What I asked for vs what I got. I did try and correct the colors TWICE but she did not listen. And it HURT. she ran the drill over my FINGER not my NAIL. EXCESSIVE filing where it hit my hand MULTIPLE times. My nail beds are throbbing. By the time I was up and ready to pay the other girl offered to fix the color and make them all the same color. But by that time I was just done. I won’t be returning and now I have to go pay $20 to paint over nails I spent $50 on n getting done. Also it looks like they have already grown out a week so now i have to pay for another set in one week. So basically waist of $80+.

They do a great job, the shop is very clean and hygienic, everyone takes good care of me, I love this place, the girls are amazing, I will come here more often, the nails are so beautiful, it's not in vain for me been waiting, maybe everyone loves this place so the shop is very crowded

Absolutely disappointed! My mother & sister had a 1pm appointment today 12/15/22 & did not finish their service until 6pm!!! 5 whole hours in a nail salon is absolutely unacceptable! We will never come here again. They all work extremely slow & book other people at the same time! Pls do not waste your time at this place! People came, waited a while & left without service due to poor service & inconsiderable timing!

I called and asked if they had time for a gel manicure,was told yes. I showed up when they told me and wthey started removing my old polish. They let acetone sit on my hands for the better part of 30 minutes. Every part of my manicure was completed by a different person. They were super rough on my hands and i left with 4 bleeding nails. Instead of waiting for the bleeding ti stop they kept going so there is blood in my clear coat. The manicure looks horrible and it took over 2 hours. I would not recommend.

the nail salon is very new, the equipment is very clean, I have had beautiful nails, I do not mind waiting to have a beautiful set of nails, the staff here are amazing, they are very attentive and take care of me, I love them all

I go to see Kim every month for my nails. This is my place for nails, toes and brows. They are beyond amazing at what they do. Well worth every penny!!!