Fongs Fish Chip Shop

+44 151 521 3663

89 Moss Ln, Liverpool L9 8AE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Fongs Fish Chip Shop

Fong's Fish Chip Shop has received mixed reviews from customers, with some praising the food and others expressing dissatisfaction. In order to analyze the strengths and weaknesses of the establishment, we will examine the comments provided.

Starting with the strengths, several customers mention the generous portion sizes and reasonable prices. This indicates that Fong's provides good value for money. Additionally, the positive feedback regarding the King Prawn Udon noodle dish suggests that Fong's is capable of producing flavorful and enjoyable meals. The comment about the Special Fried Rice also indicates that the establishment offers a diverse menu with tasty options. The fact that customers express a desire to return signals that Fong's has built a loyal customer base.

However, the weaknesses become evident through the negative feedback. One customer claims that they had the worst meal since their previous bad experience at Fong's. This suggests that the consistency of the food may be an issue. Another customer complains about receiving "curried onions" instead of curry beef, indicating that there may have been a mix-up or error in the order. Furthermore, comments about rotten vegetables and warm chips suggest potential issues with food quality and preparation.

The comment about nearly breaking a tooth due to the chips being too hard highlights a potential problem with the cooking process or quality control. This could also impact customer satisfaction and detract from the overall dining experience. Additionally, the mention of the hygiene rating on the Scoresonthedoors.org.uk Food Hygiene website raises concerns about cleanliness and food safety practices at Fong's.

Despite these weaknesses, positive comments about friendly staff, good service, and hot food are notable strengths. It is clear that the customer service at Fong's is valued by patrons, as they appreciate the staff members who remember their orders and take specific requests into account. The quick service and lack of significant waiting times are also positive aspects of the establishment.

One customer suggests that Fong's is a popular place, which could indicate that it has a good reputation within the local community. The fact that they have never had a problem with the food suggests that the establishment is consistent with its quality.

Nevertheless, there are still areas that need improvement. The comment about the lack of meat in the char sui barm and the suggestion to add sauce indicates that Fong's may need to address portion sizes and flavor profiles to ensure customer satisfaction.

In conclusion, Fong's Fish Chip Shop has both strengths and weaknesses. While it receives positive feedback for its portion sizes, prices, and certain dishes, there are concerns regarding food quality, consistency, and cleanliness. The positive comments about friendly staff and quick service demonstrate the potential for good customer experiences. However, the negative comments about mix-ups with orders and subpar dishes show areas that need improvement. Fong's should focus on improving food quality, consistency, and hygiene standards to enhance its overall reputation and attract more satisfied customers.

Best TL Reviews

Lovely food and massive portions for the price. King Prawn Udon noodle was really nice. Special find rice was good too. Will definitely be going back.

Worst meal since I had my last worst meal here, why did Zi go back? Good question, my husband went out for it.

I usually order curry beef but since Sue , the previous owner left you order curry beef and receive curried onions! only a few bits of beef but loads and loads and loads of onions so I said “No more” . Just tonight ordered chillie beef &rice , looked ok, beef tasted fine but then I tasted something rotten, the carrots and green peppers were bad. OMG how long have they had them to taste soooo bad. I spat them out and stupidly took a mouthful of boiled rice but all I could taste was……..fish!

It all went in the bin and the loo. I will NEVER EVER go there again.

Disgusting.

Been a couple of times in the afternoon, each time the chips have been warm ups, nearly broke a tooth getting through them.

Best chippy in Orrell Park,staff are friendly and never had a bad meal.They are hard working and polite with a great menu,what’s not to like????????The beef greenpepper is out of this world????

Unfortunately I Just checked the ' Scoresonthedoors.org.uk Food Hygiene website!

Which is for checking how many Stars on Food Hygiene/Cleanliness for any take away/ restaurants have, They Have on!y Rated this place ( 4 Stars ) so not as clean as it could be! so I will Not be eating from here only 5 Stars on Hygiene take away / chippy for me! as its not that hard to get all the 5 stars required.They must be doing something wrong to not get all 5 Stars as its so easy to get a 5 star rating I know as I worked in catering.

Had to wait far to long for my order but the food was really nice..

Nice little local chippy!

They know my little night order when I go in and the staff are friendly and listen to any specifics I ask for.

Food is always piping hot. Made to order.

The only thing i can moan about really is the amount of char sui you get on a char sui barm. There is more onion than meat. And they should add some sauce as that would make it much more enjoyable also.

Always popular this place, very busy, but they're quick at serving so you're never usually waiting longer than about 15 minutes, never had a problem with the food here so would always use whenever passing and hungry.