Fortuna Upholland

+44 1695 625777

15 Dingle Rd, Up Holland, Skelmersdale WN8 0EN United Kingdom of Great Britain and Northern Ireland

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Quick Facts About Fortuna Upholland

Fortuna Upholland place has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one customer mentioned that the person who served them was polite and helpful. This indicates that the staff at Fortuna Upholland place prioritize good customer service. Additionally, another customer mentioned that the food was delicious and they highly recommend the place for curry. This suggests that the quality of the food at Fortuna Upholland place is consistently good. Another comment highlighted that the food was piping hot, indicating that the establishment takes care in ensuring the food is served at the right temperature. Furthermore, a customer mentioned that they have a 5-star hygiene rating, which shows that Fortuna Upholland place places importance on maintaining cleanliness and hygiene standards.

Another positive aspect highlighted by a customer is that they have been coming to Fortuna Upholland place for years and have always found the food to be fresh, hot, and tasty. This suggests that the restaurant has built a loyal customer base who trust and enjoy the food.

However, there are also weaknesses that need to be addressed. One customer mentioned that there were few ribs and small chips, indicating that the portion size may not be satisfactory. Additionally, they mentioned that there were certain items that were not edible and not worth the money. This suggests that there may be inconsistencies in the quality of certain items on the menu and that some dishes may not meet customer expectations.

Another weakness highlighted by a customer is the price. They mentioned that the cost may be high for what is received, indicating that the value for money may not be ideal. This could potentially deter customers who are price-sensitive.

Furthermore, there were specific instances where orders were incorrect. One customer mentioned that their order was wrong twice and there was no apology given. This suggests that there may be issues with accuracy and customer satisfaction in terms of fulfilling orders correctly. Another customer had a similar experience with missing items and incorrect food in their order, leading them to state that they would not be ordering again from Fortuna Upholland place. These instances highlight a lack of attention to detail and quality control in the restaurant's operations.

In conclusion, Fortuna Upholland place has strengths in terms of good customer service, delicious food, hot and fresh meals, and a high hygiene rating. However, there are weaknesses such as portion sizes and inconsistencies in the quality of certain items, as well as issues with pricing and accuracy in order fulfillment. These weaknesses need to be addressed in order to improve customer satisfaction and retain loyal customers.

Best TL Reviews

2 wings few ribs n small chips and these things not sure what they are no meat on them atall. Gristle? Not sure but not edible or worth the money.

Placed telephone order and it was ready for me to collect very quickly. Person who served me was very polite and helpful. Food as always, was delicious. I won't be going anywhere else for my curry. I would highly recommend them.

Very good food and Realy clean and frenidly but I must say kind of pricey for what u get

Gorgeous food, piping hot. Friendly staff and terrific service.

I come here every Saturday. I’m always met with a warm welcome by a member of staff called Harvey. The customer service here is absolutely amazing and i would highly recommend. The food is astounding too. If i could give more than 5 stars i would. They also have a 5 star hygiene rating.

Food is spot on but 2nd attempt to order here, 2nd time order incorrect and not even a sorry. Not impressed.

Shambles

Order was wrong again.. missing items..plus Chicken fried rice had no chicken in it..was Egg fried rice ???? good job I'm not allergic to Egg.. definitely won't be ordering from there again..!!????

Fantastic Chinese take away. Been coming for years. Went yesterday, was a little bit short but the owner agreed to throw in some prawn crackers. Always fresh, always hot, always tasty. Superb.