Fortune House

+44 1553 673928

281 Wootton Rd, King's Lynn PE30 3AR United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Fortune House

Fortune House is a Chinese restaurant that has received mixed reviews from customers. While some comments highlight its strengths, such as the quality and taste of the food, others point out weaknesses such as smaller portions and price increases.

One of the strengths mentioned in the comments is the quality of the food. Customers have mentioned that the food was cooked well and not too greasy. One customer specifically praised the house special curry and fried rice, stating it was the best they had in a long time. Another customer mentioned the excellent flavor of the noodles and crispy spicy beef. These positive comments indicate that Fortune House is capable of delivering tasty and enjoyable dishes to its customers.

Efficiency and timeliness are also mentioned as strengths of Fortune House. One customer mentioned that their takeout order was ready in just 20 minutes, which was the estimated time given by the restaurant. Another customer appreciated the crispy chips that were cooked to perfection according to their preference. These comments suggest that Fortune House is able to deliver orders promptly and cater to specific requests from customers.

Customer service is seen as another strength attributed to Fortune House. One customer referred to an employee called Adam Edris, praising his good looks and excellent service. Another customer mentioned excellent service from a man named Adam behind the till. These positive comments suggest that the staff at Fortune House are attentive and provide a satisfactory dining experience.

However, there are also weaknesses pointed out by customers. One recurring complaint is the reduced portion sizes. One customer mentioned that the portions had become smaller over time and lacked sufficient sauce. Another customer mentioned that the smoked chicken portion was only enough for one person. These comments suggest that the portion sizes at Fortune House might have decreased over time, leading to dissatisfaction among customers.

Price increases are another weakness mentioned by customers. One customer expressed disappointment about the recent price increases of 17-20% on certain dishes. They argued that this was a rip-off considering the current inflation rate. Additionally, customers mentioned that cash is required for payment, which might be inconvenient for those who prefer using other payment methods. These comments indicate that the price increases and payment policy at Fortune House might deter customers from returning.

In conclusion, Fortune House has both strengths and weaknesses. Customers appreciate the quality of the food, efficiency in preparing orders, and good customer service. However, complaints about smaller portion sizes, price increases, and the cash-only policy raise concerns. It is important for Fortune House to address these weaknesses in order to maintain a satisfied customer base and attract new customers.

Best TL Reviews

It's a shame that it used to be a good Chinese under old owner. Last 2 times my family have ordered we've noticed that portions are smaller, less sauce and generally not as nice in my humble opinion. We will be trying a new chinese next time.

Had a take away from here for the first time and it was brill. Cooked well, not too greasy, generous portion of prawn crackers and it was ready in 20 mins when they said it would be. Took a long time to get through on the phone however and the lady was quite blunt but they were very busy. The smoked chicken portion was small, however just enough for one person. The plated food is half of each food we ordered. I will be ordering again for sure.

I started going to fortune house as it was recommended to me by a friend and the food was great. But what really caught my eye was Adam Edris one of the staff members. I have become a regular visitor to fortune house because as soon as I locked eyes with that handsome man I could never look back and have to get my weekly fix of his dashing good looks and excellent service.

First time of using these premises husband had house special curry with fried rice and large pancake roll I had chicken chow mien. In the words of hubby bloody lovely best he’s had for a long time and will definitely be using again.

Have reduced the overall star rating due to recent price increases. Food has gone up by 17-20% depending on dishes chosen, which is quite a rip off especially as cash is required every time?? Inflation stands at 10.7% currently so what is this price increase about?

Excellent service from the man behind till called Adam. Will definitely come back every time I’m in the area thanks to the excellent service from the man behind the till called Adam.

Use this takeaway regularly. Food is always superb, great flavour at sensible prices with good sized portions

Great customer service & excellent food. Best chips which they cooked crispy for me. Lovely noodles & crispy spicy beef. Will definitely go again ????