Quick Facts About Gill's
Gill's place has received a range of comments, both positive and negative, highlighting various aspects of the establishment. In order to assess its strengths and weaknesses, we will analyze each comment individually.
Starting with the negative comments, it is evident that many customers were dissatisfied with the portion sizes at Gill's place. Multiple comments mention that the portion sizes have reduced over time, leaving customers feeling ripped off. This highlights a weakness in the establishment's ability to meet customers' expectations in terms of value for money. Additionally, one comment mentions the kebab being small for the price paid, further adding to the perception of poor value.
Another recurring weakness mentioned in the comments is the customer service. One customer specifically mentions the rude attitude of a staff member, describing the experience as disgraceful. This reflects poorly on the establishment as it creates a negative impression and makes customers less likely to return. Another comment notes that they were rushed to make their order without being given a chance to look at the menu properly, indicating a lack of attentiveness and customer care from the staff.
Several comments also criticize the quality and taste of the food at Gill's. One customer specifically mentions that their kebab, chips, and jumbo sausage were tasteless and dripping in grease. This suggests a weakness in the establishment's ability to consistently deliver tasty and well-prepared food. Another comment notes that food was thrown away due to its poor quality. Both these comments indicate that Gill's place may need to improve their food preparation and ensure better quality control.
On the positive side, one comment stands out for praising the warm and friendly staff at Gill's place. This highlights a strength in the establishment's customer service, showing that some staff members are capable of providing a positive experience. Another comment mentions the lunchtime kebab meat chip butty, praising the generous portion size and good price. This suggests that Gill's place has the ability to offer quality and value in some of its menu items.
An update from July 2018 provides a more balanced view of Gill's place, highlighting both strengths and weaknesses. The comment mentions that the pizzas are awesome, with good quality toppings and a cheesy taste. This indicates a strength in the establishment's ability to offer delicious and satisfying pizzas. However, it also mentions that the kebabs are not authentic and suggests trying a Lebanese place nearby instead. This implies a weakness in Gill's place's ability to deliver authentic and high-quality kebabs.
The update also praises the fish and chips at Gill's place, mentioning that the portions are huge and the batter is hot, crispy, and flaky. This indicates a strength in the establishment's ability to deliver substantial and well-prepared fish dishes. However, it also notes that the chips could be crispier and suggests that the choice of oil could be improved, implying weaknesses in these specific areas.
In summary, Gill's place has a range of strengths and weaknesses. Positive aspects include friendly staff, generous portion sizes for certain menu items, and tasty pizzas. However, the establishment has faced criticism for reducing portion sizes, poor customer service, subpar food quality, and inauthentic kebabs. Overall, improvements in these areas could greatly enhance the customer experience at Gill's place.
Best TL Reviews
Myself and my other half have just moved homes. We were thinking what better way to spend our night decorating than to get a wonderful traditional chippy tea. So we chose to go to gills at stinhope road. The attitude of the Karen “serving” me was disgraceful. She couldn’t have wanted to serve me quicker. Didn’t let me look at the menu without shouting WHAT DO YOU WANT. We ordered a doner kebab and chips. The portion sizes for the fact we paid £8.40 for this kebab was crazy. If I’m paying 8.40 for some food I expect a good portion size and Atleast half decent customer service. Will never step my Nike 95s in this establishment ever again. 0/10
£2.70 for a few chips. Portion sizes about a third of what they used to be. If I had wanted an oap or small portion I would have asked for it. Absolute disgrace, try thinking about your customers and the years of support you have had from them. Never again bunch of bandits.
Very rude staff, kebab, chips and jumbo sausage all dripping in grease and tasteless. Worst part is the rip off price paid. It all went in the bin and will not be back. £1.50 just to have the sauce seprate to the kebab, absolute rip off.
The old woman needs to learn to wrap food properly 8 out of 10 times she bends my jumbo sausage
Disgrace got a LARGE kebab butty paid £7 for 7 pieces of kebab no shame!!!
Lunchtime Kebab meat chip butty . Loads on and a good price .
The fish was big enough to split into 3 parts. Ate one third and had chips. Bagged the other 2 bits and rest of chips and froze them for air frying later.
Staff are very warm and friendly.
10 out of 10. ????
Update (July 2018): pizzas are awesome, very cheesy, good quality toppings, not cheap but worth it. NOT authentic kebabs, new Lebanese one better nearby. But if want to buy always ask for extra salad. The mint sauce is particularly good. As for fish, the portions are huge as are the chips, one serving is more than enough for two people. Batter: hot, crispy and fresh flaky fish, bone free, cooked perfectly. The chips taste like they have been blanched then fried. They could be crispier but good stodgy texture and flavour. Could be due to the oil they use. Battered sausage also nice. The haggis is rare in the UK, my personal favourite, make sure you make order as takes 15 mins. One star off as they could improve choice of oil. The staff are very friendly, warm.
Gill's Info
Amenities
Service options
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Takeaway
Highlights
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Fast service
Accessibility
Offerings
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Kids' menu
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Late-night food
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Quick bite
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Vegetarian options
Atmosphere
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Casual
Payments
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Cash only
Today
Opening Hours
| Monday | 11:00 AM - 02:00 AM |
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| Tuesday | 11:00 AM - 02:00 AM |
| Wednesday | 11:00 AM - 02:00 AM |
| Thursday | 11:00 AM - 02:00 AM |
| Friday | 11:00 AM - 02:00 AM |
| Saturday | 11:00 AM - 02:00 AM |
| Sunday | 02:00 AM - 10:00 PM |
How to go there
Location
Places