Given's Hair Braiding & Weaving

+1 704-222-9542

70 Concord Commons Pl SW, Concord, NC 28027 United States of America

Open Today: -

Quick Facts About Given's Hair Braiding & Weaving

Given's Hair Braiding & Weaving place has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, we will analyze these comments.

One of the strengths highlighted by a customer is the impeccable detail and beauty of the braids and weaves done at Given's salon. This indicates that the stylists at the salon have excellent technical skills and pay attention to detail. Additionally, the customer praises the atmosphere of the salon and the client-focused approach of the staff. This suggests that Given's salon provides a welcoming and customer-oriented environment.

Another strength mentioned by a customer is the cleanliness of the salon. This is an important factor for many customers as hygiene is crucial when it comes to hair salons and braiding establishments.

However, there are also some weaknesses that have been pointed out by customers. One major concern is the issue of payment security. According to a customer, there was a skimmer on the card machine a few years ago, leading to the theft of $900 from their debit card. While this may have been an isolated incident from the past, it raises concerns about the security of customers' personal information and payment details. It is important for Given's salon to address this issue and ensure the safety and privacy of their customers' financial information.

Another weakness mentioned by a customer is the potential damage to hair edges, especially if the hair is long and thick. The customer claims that the stylist did not follow directions and that the service was overpriced. This indicates a lack of attention to specific customer requests and dissatisfaction in terms of pricing. Given's salon might need to improve their communication with clients and ensure that their services meet the expectations and preferences of each customer.

A negative comment highlighted the unprofessional behavior of the staff at Given's salon. The customer mentioned a long wait time for their appointment and the stylist's toddler demanding attention throughout the service. Additionally, the customer experienced a lack of customer service when they tried to contact the salon for an explanation. This demonstrates a lack of professionalism and organization within the salon, which can negatively impact the overall customer experience.

On the other hand, a positive comment mentioned the affordability of Given's salon. This suggests that the salon offers prices that work within customers' budgets, making it accessible to a wider range of clientele. Providing affordable services can be a definite strength for Given's salon.

Overall, Given's Hair Braiding & Weaving place has some strengths such as excellent technical skills, a welcoming atmosphere, and affordability. However, there are weaknesses in terms of payment security, potential damage to hair edges, and issues with professionalism and customer service. It is essential for the salon to address and improve these weaknesses in order to provide a better overall experience for their customers.

Best TL Reviews

Listen there are people doing braids they would like to call tree braids but I encourage them to look at her technique first! The detail the beauty is impeccable not to mention the atmosphere is amazing! Everyone one in there was client focused Ad the new saying goes this hair is GIVEN MR LIFE!! And it was done at GIVEN's salon!! Thank you so much Mrs.M!! I'll be back and I'll be sure to send others!!

Be careful as I paid using my card a few years ago & they had a skimmer on the machine. Always pay them in cash. One of the younger women in there stole $900 off my debit card, although I still had the actual card in my possession. They made a second card using my card info and real first name but gave me a different last name. So I had an "alias" on my credit reports I had to get removed. I'm not sure of her real name as she used aliases during her crime spree. Literally, she and a male went on a shopping spree from Charlotte NC to Richmond, VA. They also used another victims card for the car rental they failed to return. It was awful & I was out of the country with no immediate phone service at times when the bank was calling/texting alerts to notify me of the weird transactions. They could now be legit & have stopped scamming since the police were involved & this was a few years back, but just be careful, ladies!

I think they purposely try to ruin your edges especially if your hair is long and thick. I specifically asked for certain things to be done and she didn't follow directions. Severely overpriced. I will not be returning. Aabie's and Moyhes is further away I'd rather take a trip further than go here again.

I love this place. They are very clean! I had 3 ladies working on my hair. It took less than 3hrs for my knotless

I went in with high hopes of getting my hair done and being happy. Before I came I blew my hair out so it would be easy to comb. The lady starting my hair blew dry it again and was so ruff combing my hair I could feel my hair breaking ever time she pulled the comb through. Then I asked for color and she seem to have an attitude. She did not evenly place the color hair in my hair. There was one nice girl there the younger girl that handles the money and Tells the ladies what you want done I wish she would have done my hair. Also two different people were doing my hair using two different products. I thought they were going to put moose on my hair and fix my edges but she was like you done no oil sheen … guess I watch to much YouTube ????. Nobody says bye have a nice day or nothing when walking out.. They definitely could use some Customer service lessons. Maybe the one in charlotte is better but I want be going back…Ok

The absolute worst hair salon experience ever! 4-5 women standing around speaking French, very loudly btw. The lady doing my hair had her toddler there who demanded her attention every few minutes. I have never been to a stylist of any kind where they didn’t wash your hair first, that makes no sense to me. Braids are so tight I had to go home and take an aspirin. I’m terrified that when I take these out, I won’t have any hair at all. Just wanted some braids for a beach trip. Had to swipe my card twice because the lady typed in the incorrect amnt on the card machine . Hair took 6 hours and paid $165

I really love this place. Their price is very affordable. They will work with your budget!

The worst place to go to get your hair done. I had a appointment only to have to wait over 2 hours and still haven’t sat in a chair. If your into waiting to get your hair done go here. To make it even worse I called the number I made the appointment with to figure out why I’m waiting so long. I guess she didn’t care because mid sentence she hangs up the phone and ignores my call when I call back. Unprofessional all around the board!