Golden Valley

+44 1902 893397

24 Bull Ln, Wombourne, Wolverhampton WV5 9DA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Golden Valley

Golden Valley Place has several strengths that make it a popular Chinese restaurant in the local area. One of the main strengths is the clean flavors and good portions of their dishes. Customers appreciate the quality of the food, finding it delicious and satisfying. Additionally, the prices are reasonable and comparable to other Chinese restaurants, making it a good value for money.

Another strength of Golden Valley Place is the comfortable waiting area they provide. Customers mention that they have a sofa that is comfortable to sit on while waiting for their orders. This attention to customer comfort adds to the overall positive experience of dining at the restaurant.

Furthermore, there are positive reviews from long-time customers who have been loyal to Golden Valley Place for many years. This loyalty speaks to the consistency and quality of the food and service provided by the restaurant. Customers mention that they used to travel long distances just to eat at this restaurant, as they believe no other Chinese restaurant could compete with it.

However, there are some weaknesses that have been mentioned by customers. One common complaint is the lack of delivery service. While the restaurant is popular, some customers find it inconvenient to have to go to the restaurant to pick up their orders. This limitation may deter potential customers who prefer the convenience of delivery.

Another weakness mentioned by a customer is that the quality of the food has declined. They suggest that there may have been a change in ownership or chef, as they recently had a diabolical meal with shrunk containers and vile-tasting food. This negative experience is a significant drawback for loyal customers who have experienced a decline in quality after years of enjoying the restaurant's food.

Additionally, there have been complaints about the service provided by the staff. Some customers mention slow service, a rude and non-listening server at the counter, and food not being hot upon arrival despite living very close to the restaurant. These issues with service can be frustrating for customers and impact their overall experience.

Another weakness mentioned is the poor quality of certain dishes, such as tough and barely edible ribs and low-quality rice lacking flavor. These instances of subpar food further contribute to a negative customer experience.

Furthermore, there have been complaints about the restaurant not following COVID-19 safety protocols. Despite posters stating that masks are required for service, customers have observed that some staff members were not wearing masks and were still being served. This disregard for safety measures can be concerning for customers who prioritize their health and the well-being of others.

Lastly, there have been instances of incorrect orders and mistakes when taking phone orders. This can be frustrating for customers who expect their orders to be accurate and prepared as requested. These mistakes can potentially ruin a meal and lead to dissatisfaction.

In conclusion, Golden Valley Place has strengths such as clean flavors, good portions, reasonable prices, and a comfortable waiting area. However, it has weaknesses including the lack of delivery service, a decline in food quality, slow service, rude staff, food not being hot upon arrival, poor-quality dishes, disregard for COVID-19 safety protocols, and mistakes with orders. It is important for the restaurant to address these weaknesses in order to maintain its reputation and attract new customers.

Best TL Reviews

Our new favourite Chinese locally, clean flavours and good portions. Reasonably priced, comparably priced. Only downside is no delivery service, more laziness with its location, but having Just Eat and Food Hub, it is a consideration when ordeting

They got a sofa in here it's comfy while you wait.

I have used this takeway for 30 years, and nothing could ever compete. I used to travel 18 miles because nowhere even came close. The food was consistently spot on with generous portions

However .. I don't know if it has changed hands or the chef has changed but I have to say I had a meal from here last week and it was diabolical.

The containers have shrunk, which actually turned out to be a blessing in disguise because the food was so vile I couldn't eat it.

Such a shame to see such a good business go to waste ..

Slow service, rude And non listening server on counter

Food slow to arrive and even though we only live 4 mins walk from takeaway ( and drive - 1 min max) food was not hot)

Tough and barely edible ribs, rice poor quality lacking flavour.

Won't be eating there for a long while. Not the first time we've been disappointed since old owners left last year

Good food, quick service, decent price. Only negative we have is the covid restrictions placed in shop weren't happening. No masks, no service it says on posters, however customers, we're still being served when they weren't wearing masks. Come on, play your part in keeping everyone, safe please.

Saturday evening chinese.

Order was given to us incorrectly. Chicken fried rice was just fried rice. Sweet and sour chicken, we requested the sauce separately, it wasn't.

Meal ruined.

They need to sort out the person taking the orders over the phone

Good food that was value for money, quick service which was useful as staff wanted the door kept open and it was cold will phone order in next time

Best Chinese in Wombourne. Tried the others nearby in Penn and Wall Heath too, this one wins hands down. Fresh as they come, piping hit and cooked quickly.