Grace Hair Braiding Salon

+1 301-317-1770

14703 Baltimore Ave E, Laurel, MD 20707 United States of America

Open Today: -

Quick Facts About Grace Hair Braiding Salon

Grace Hair Braiding Salon has a mix of strengths and weaknesses based on the comments provided. It is important to note that these comments represent the experiences of a few customers and may not necessarily reflect the overall quality of the salon.

One of the strengths mentioned by multiple customers is the speed and efficiency of the stylists. Customers have reported that the salon is able to complete braiding services quickly, which is convenient for those with busy schedules. Additionally, the prices are mentioned as reasonable for the services provided, which is a positive aspect for customers who are looking for affordable options.

Another strength mentioned is the ability of the stylists to promote hair growth. One customer mentioned that their hair has grown significantly since they started going to the salon for braiding services. This indicates that the salon may have knowledgeable stylists who can provide effective haircare techniques.

However, the salon also has several weaknesses that were highlighted by dissatisfied customers. One common complaint is the lack of quality service from certain stylists. Customers reported instances where their hair was braided in a rush, resulting in a messy outcome with hair sticking out and un-laid edges. This suggests that some stylists may lack attention to detail and may not take sufficient time to ensure customer satisfaction.

Another weakness is poor customer service and unprofessional atmosphere. Some customers mentioned that the salon lacks greetings and overall friendly customer service. One customer also witnessed stylists arguing in the workplace, which reflects a lack of professionalism. This can create a negative experience for customers and discourage them from returning or recommending the salon to others.

Additionally, some customers expressed dissatisfaction with the pricing and felt that it was unreasonable. One customer mentioned being charged $140 for a service that they were unhappy with, while another felt that $50 for one jumbo braid was too expensive. This indicates that there may be inconsistency in pricing and a lack of transparency in communicating prices to customers.

Another significant weakness mentioned is the failure to deliver on promised services. One customer mentioned that they paid extra for a specific service, but the stylist did not actually perform it. This not only constitutes poor communication but also suggests a lack of integrity and professionalism on the part of the salon.

Overall, these comments indicate a mix of strengths and weaknesses for Grace Hair Braiding Salon. While the salon may have some fast and efficient stylists who can promote hair growth, there are also issues with certain stylists providing rushed and low-quality service. Additionally, the salon lacks strong customer service and has a tendency to overcharge or fail to deliver promised services. These weaknesses should be addressed in order for the salon to improve its overall customer satisfaction and reputation.

Best TL Reviews

Today I asked for my natural hair to be braided to the back. The young lady who usually does my hair do an amazing job but unfortunately she would not be in shop until tomorrow. I made the decision to have someone else do it and it was a mistake. This lady braided my hair in a rush and as a result it looks a mess. Hair is sticking up throughout every braid. My edges are sticking up everywhere. She did not pay them down. During the braiding process she continue to snag my hair with her fingers as if it was extensions pulling my hair out. I am not a confrontational person so I said nothing but due to this experience I will search for another braiding shop to take care of my natural hair. Too add I am now going to another place to get my hair re braided costing me more money because I am completely dissatisfied. Two stars because of the young lady who usually do my hair and gets it right

i come here every 3 months since september last year to have my microbraids done.. these ladies are fast and price is reasonable. my hair has grew so much since i started getting my hair done here.

Bad experience!! Very rough and in a rush to go home. She did a bad job for lemonade braids and charged me $140. Will never come back again.

Terrible service! I went to get faux locs removed, Grace kept saying that my hair is a lot and complained every time she would undo my hair. She told me that she could wash my hair once finished removing my locs but then she said it was too much and she refused to wash my hair, leaving me to leave the salon with dirty hair. THIS IS A HORRIBLE SALON!! Very poor customer service, the ladies do not greet you, and they do not make the experience enjoyable. 0/10 please take your money elsewhere!

I was supposed to get my locs crocheted. Grace said she did this service and charged extra but never performed the service. She cheated me out of money, time, and dignity

Hi this is going to be the most honest review, I visited this salon on 6/17/17 because I had a semi formal event to go to. Before I came to her salon I asked if they could do one jumbo ponytail braid and the owner said yes. When I came to her store no one seemed to know what I wanted done to my hair, my mom had to show a video from YouTube on what to do. The woman who was going to do my hair gave me an estimated price of $20 since I'm using their hair. But the owner said "no, it's $50" which I think is way overpriced for one braid. The woman went on to do my hair and the atmosphere was not pleasant at all and two stylists started arguing in the workplace which was very unprofessional. Though I did like my hair it started coming out on 6/19/17 which I've only had it for 3 days which is unacceptable. I liked the protective style I just don't like the fact that after 3 days have gone by my braid is coming out. I gave it two stars because I did like my hair but their prices are too high and unreasonable

I have been a few times and have been impressed with their work. My tree braids were done quickly with either one or two people and have lasted a while. You can bring your hair or buy hair at the shop. Human hair prices are not bad either. I priced hair before deciding to purchase from them. I went on the recommendation of another reviewer and am very pleased with the results. I walked in once and was finished quicker than when I had an appointment.

This is the worst hair dresser I have ever been to in my life. Upon arrival no one greeted me they all just stared at me, no customer service at all. Had to mention to them that I made an appointment but still everyone seemed so lost and unorganized. The lady who was retwisting my locs didn’t even think to wash my hair until I mentioned it. My locs are mid back length so it needs to be washed Atleast twice. She didnt even condition it. This is the worst retwist I have ever gotten. The parts in my hair are not clean cut. There are still loose hairs all around my head. My edges arent even laid at this point. I could have literally done a better job myself. Never coming back here! Save you money!