Quick Facts About Great Nails
Great Nails place has both strengths and weaknesses based on the comments provided. In terms of strengths, the first comment highlights that they offer gel pedicures, which can be a popular option for customers looking for longer-lasting nail polish. Additionally, one commenter mentions that the older lady who does their pedicures is great, indicating that the salon may have experienced and skilled technicians.
Cleanliness is also mentioned positively in a comment, indicating that Great Nails place maintains a high standard of cleanliness, which is essential in a nail salon. This can help to create a comfortable and hygienic environment for customers.
Affordability is another strength highlighted by a satisfied customer. Offering reasonably priced services can attract more customers to the salon, especially for those who are cost-conscious. It also suggests that Great Nails place aims to provide accessible nail care services.
The salon's attention to detail and speed is praised in a comment, suggesting that they have skilled technicians who are able to deliver high-quality services efficiently. This is an important strength as it indicates a level of expertise and professionalism.
A positive customer service experience is also mentioned, with one comment mentioning that Great Nails place has great customer service. Friendly and patient staff members contribute to a positive salon experience and can help to build customer loyalty.
However, there are also weaknesses that can be identified based on the comments. Several negative experiences are mentioned, such as rushed and incomplete services. One commenter mentions that their technician rushed through the service and did not want to use a shaver on their calluses. This indicates a lack of attention to detail and a disregard for customer satisfaction.
Another commenter mentions that their technician did not want to perform basic tasks such as cuticle trimming, which is expected in a basic pedicure. This suggests a lack of consistency in service quality and adherence to the salon's own service standards.
In addition, there are comments mentioning issues with appointment scheduling and customer service. One customer mentions that the salon was closed during their appointment time, indicating a lack of organization and communication. Another commenter mentions that the owner was dismissive when they were unable to accommodate their appointment time, showing a lack of professionalism and customer care.
Furthermore, there is a comment about a technician burning a customer's feet and causing bleeding. This raises concerns about safety and proper training of the salon's technicians.
Overall, Great Nails place has several strengths such as offering gel pedicures, cleanliness, affordability, attention to detail, and a positive customer service experience. However, there are weaknesses in their inconsistency in service quality, issues with appointment scheduling, and concerns about safety and professionalism. These weaknesses should be addressed in order to maintain and improve customer satisfaction.
Best TL Reviews
I went in Sept 3rd with 3 others. The oldest man in there was my tech. We all got a basic pedi with gel.he rushed thru the service..didn't want to use the shaver on my calluses..he just buffed my feet with a pumice stone for 20 seconds and said put your foot back in the water. My other friends were getting the shaver so I asked him to do it..he told me NO..proceeded to argue that it was not part of a basic pedi but my friends were getting it..so he did it grudgingly.
I got a 1 min massage... 90 miles an hr.
He didn't want me to enjoy any of it.
Then he started acting like he was gonna start polishing. So I stopped him..I said aren't you gonna push and trim my cuticles? He said NO..brought another tech over who told me I didn't have cuticle skin to remove!
I've NEVER had to tell a nail tech how to give a pedi..and the basic pedi includes callus removal and cuticle trimming..its on the paper they show you to pick a service!
Not going back ever..didn't tip..
And one woman tech burned my friends feet I'm scalding water and dug soo deep under her 2nd toe it bled and she limped out..no tip for her either.
I have been going to this shop for 5 1/2 years. It was recently overtaken by new owners. The first time I went since new ownership was ok. The older lady that does my pedicures is great (she stayed on from old owners). I went back a second time and my nails were nothing like I was wanting. Third time, I call and make an appointment for when I get off work, i get there at 550 as I told her I would, they don't close until 7 and the sign is off and door is locked. Leo came out and I told him I had an appointment he asked my name, apologized, and asked me to come back tomorrow. I told him I couldn't and he shrugged . I just walled away. I will not be going back.
They were amazing. All the technicians do a great job. The nail salon was extremely clean! Enjoyed my experience!! I was so very happy. Thank you! Recommend!!
I love my nails!!! I honestly don't think I've ever had a better manicure and it was very reasonably priced. I'll definitely be going back when I need my nails done next.
There is simply no way to express how stellar of a job they do every time. Happy to have found affordable and dependable nailcare. They are consistently meticulous and fast.
Amazing experience! They are THE BEST! The set up is so cute and it's the best pedicure I've had! Patient and nice. I'd definitely go back to this place.
Love this place! Fantastic experience!! I have been coming here for manicures and pedicures for many times and they have great customer service.
I rarely have my nails done. My daughter has taken me here a couple of times and they always did a great job. This time my wonderful husband brought me here to have my nails done. I will be a returning customer. I plan of having my nails done more often now since I am now retired ????
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Great Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 02:00 AM - 06:00 PM |
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