Quick Facts About Groom For Men
Groom For Men is a barber shop that has received a mix of positive and negative comments. In order to provide a thorough analysis of its strengths and weaknesses, let's break down the comments and assess the various aspects of the business.
One of the recurring strengths mentioned by customers is the quality of the haircuts. The comments highlight that the barbers are skilled and provide excellent results. One customer specifically mentions that their fade was sharp, which indicates attention to detail and precision in the barber's work. Additionally, another comment notes that the staff knows what they are doing and can deliver haircuts according to the customers' requests. These positive reviews demonstrate the competence and expertise of the barbers at Groom For Men.
Another strength mentioned by customers is the friendly and professional atmosphere. Multiple reviews highlight the welcoming and helpful nature of the staff. They mention that the barbers are friendly, offer great advice, and couldn't do enough for them. This positive interaction creates a pleasant experience for customers and contributes to building a loyal customer base. The complimentary beer offered by the establishment also adds a nice touch and enhances the overall customer experience.
The availability and convenience of online booking is another strength highlighted by a customer. They found the online booking system easy to use and appreciated that it worked well. This feature allows customers to book their appointments at their convenience, saving them time and effort. The positive experience with the booking system contributes to the overall professionalism of the business.
The implementation of coronavirus restrictions is also mentioned as a strength. One customer appreciated that the barbershop took the necessary precautions to ensure the safety of customers during the pandemic. This demonstrates that Groom For Men is diligent about following health guidelines and prioritizing the well-being of their clients.
However, there are a few weaknesses mentioned in the comments that Groom For Men should address. One recurring issue is the high turnover of staff. A customer mentioned feeling unsettled due to the frequent changes in personnel, which affected the consistency of their haircuts. The comments also reveal that some customers found it difficult to identify staff members, which created uncertainty and hindered their overall experience. To address this weakness, Groom For Men should focus on improving staff retention and ensuring that customers have familiarity and trust with the barbers.
In addition, one negative comment highlights poor customer service. The customer recounts an incident where the barbers did not handle an appointment request professionally. This negative experience may deter potential customers and reflects poorly on the overall reputation of the business. Groom For Men should focus on training their staff in proper customer service to prevent such incidents from recurring.
In conclusion, Groom For Men has several strengths that contribute to its positive reputation. The skilled barbers, friendly atmosphere, convenient online booking, and adherence to coronavirus restrictions are all commendable aspects of the business. However, there are areas that require improvement, such as staff retention and customer service. By addressing these weaknesses, Groom For Men can further enhance the customer experience and solidify its position as a reputable barber shop.
Best TL Reviews
Fantastic barber! Absolutely class. Cut my hair for my wedding and did the sharpest fade! Thanks again! I’ve highly recommended Hannah to go to for all my mates. Good banter flying round the room too which is also good, makes it enjoyable.
Amazing place, Jayden was an absolute gentleman and a legend and gave me a wicked trim
Really professional. Booking online was really easy and worked well. Coronavirus restrictions were put into place well here which was comforting. Erika was really friendly and my hair post lockdown now looks great! Will be making this my new regular barbers.
Sadly, I stopped coming to Penarth groom for men. The turnover of staff is too much, as you just can't settle there. One day I'd have a good cut, the next it'd be poor, and the next I'd have no idea who any of the staff members are. I had a few decent cuts there, but the unknowing was just too much and I'm now settled at a new barber where the same two people have been for over a year.
Found this place abut half a year ago and have been going there ever since. Everyone is really friendly and the service is amazing.
They offer free drinks while you wait ranging from coke to beer. There is also an Xbox there for you or your children to play on while they wait.
Everyone there knows what they are doing and give great haircuts that match your request.
Went in and asked for an appointment, the one man was cutting hair and the other guy was doing nothing, he asked the guy do you fancy doing this, he said ahhh I could do I guess, the one cutting hair then turned to me and said first appointment is tomorrow, shocking customer service,we will never return so that is 3 regular customers they have lost out on!
Gentrification is here. Feels like a modern gentleman's club, with gaming and free drinks on offer. But, most of all, the service is excellent and the cuts spot on. They also offer a full rage of grooming options and the prices are reasonable.
Amazingly helpful staff who couldn't do enough for me. Offered great advice and the complimentary beer was a nice touch. Thought having longer hair might be a hindrance, but my barber knew his trade and did exactly what was required. Will definitely be returning. :) thanks guys!
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Groom For Men Info
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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