Quick Facts About Groovy Nails
Based on the comments, the strengths of Groovy Nails Place can be summarized as follows:
1. Skilled Technicians: Several customers mention that the technicians at Groovy Nails Place, such as Lucy and Amy, are highly skilled and provide exceptional services. Customers appreciate their attention to detail and technique, which results in stunning nails.
2. Professionalism: Many customers note that the staff, particularly Lucy and Amy, are professional and pleasant to interact with. This professionalism contributes to a positive overall experience at the salon.
3. Customer Service: Groovy Nails Place is commended for its excellent customer service. Customers mention feeling welcomed and beautiful during their visit. The staff is friendly, accommodating, and makes an effort to ensure customer satisfaction.
4. Affordable Prices: One customer highlights that the salon offers affordable prices, which is a valuable aspect for many people. This makes Groovy Nails Place accessible to a wider range of customers.
5. Nail Health: A customer mentions that Lena specializes in dip nails, which are healthier for the nails. This expertise allows customers to prioritize the health and well-being of their nails while still achieving a flawless look.
On the other hand, the weaknesses of Groovy Nails Place can be identified based on the following comments:
1. Rushed Services: One customer expresses disappointment with the rushed nature of their manicure and pedicure. The commenter mentions that both services were completed quickly, resulting in unevenly filed nails. This indicates that the salon may prioritize speed over precision.
2. Lack of Relaxation: A customer points out that the massage portion of the services at Groovy Nails Place lacks pressure and relaxation. This suggests that the overall experience may not be as relaxing or luxurious compared to other nail salons.
3. Inconsistent Customer Service: While some comments praise the customer service, a few also mention a lack of welcoming atmosphere and customer service from most of the employees. This indicates inconsistencies in the level of customer service provided, which can impact the overall experience.
4. Overpriced Services: One customer mentions that they were charged full price for a rushed manicure, which they felt was overpriced. This perception of high prices can discourage potential customers from returning.
In conclusion, Groovy Nails Place has several strengths, including skilled technicians, professionalism, excellent customer service, affordable prices, and expertise in nail health. However, there are areas for improvement, such as avoiding rushed services, providing a more relaxing experience, ensuring consistent customer service, and monitoring price competitiveness. By addressing these weaknesses, Groovy Nails Place can enhance its overall reputation and attract more satisfied customers.
Best TL Reviews
Omg o am so impressed!!! I got a manicure & pedicure with gell and I am in Heaven!! Lucy did such an amazing job! Very professional and pleasant but most of all her technique is insanely on point!!! I give this salon and Lucy specifically a 5 star!!
I am obsessed with my nails!! Amy did such a fantastic job with everything. They are so stunning I can't stop staring at them. Go to Groovy Nails!!
I usually get frightful when I go to a new nail salon, especially since there are so many and I just moved here. Prices are affordable, they have excellent customer service attitude and made me feel welcomed and beautiful????????????
The women that did my nails was excellent with detail and made sure they were perfect ???? will be going back soon????
I like it :), I didn’t feel pain like in other’s nails store’s, she was nice! I wanted shorter and she didn’t judged for that hahaha
If you’re looking for something quick and sufficient this place may be a good fit for you. If you’re looking for something precise and relaxing I’d recommended going somewhere else. My manicure was rushed (under ten minutes - still charged full price), and my nails were filed unevenly. The pedicure I received was okay, but also rushed. Both services the massage portion is just quickly rubbing lotion in, no pressure and no relaxation. Customer service is also lacking from most of the employees, we didn’t feel welcome. It wasn’t the worst experience, but I won’t be returning for two rushed, over-priced services. Hope you have a better experience than we did!
Got the deluxe pedi done by ANN and it was AMAZING! Probably the best pedicure I have ever had.
Thank you!
Amy is amazing! She is very detail oriented and does a wonderful job. Prices are fair. It’s always a relaxing experience. I highly recommend!
Lena is great! Also, if you haven't tried out dip nails yet, you should. It's so much healthier for your nails and Lena makes them look perfect!
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Groovy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | Closed |
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Location
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