DE.P Nails

+1 623-842-0565

4318 W Northern Ave ste. #A, Glendale, AZ 85301 United States of America

Open Today: -

Quick Facts About DE.P Nails

DE.P Nails has received a range of feedback from customers, which helps to identify its strengths and weaknesses. It is important to consider these comments in order to assess the overall quality and reputation of the nail salon.

One strength that stands out from the comments is the friendly and welcoming service provided by the salon. Multiple customers appreciate the great conversation and kind demeanor of the staff. This positive attitude can make a customer feel comfortable and relaxed during their visit. Additionally, the owners, Michael and Linda, are specifically mentioned for their excellent job and friendly nature. This personal touch can create a positive and enjoyable experience for customers.

Another strength highlighted in the comments is the quality of nail services provided. Customers express satisfaction with the result of their nail treatments, mentioning that their nails looked great and felt fantastic afterwards. This indicates that the salon is capable of producing aesthetically pleasing and well-done nail work. Moreover, the salon is praised for offering great service at reasonable prices. This affordability can be attractive to customers looking for quality services without breaking the bank.

The cleanliness and comfort of the salon are also mentioned as strengths. One customer mentions the presence of massage chairs and foot spas for pedicures, indicating that DE.P Nails prioritizes providing a comfortable and relaxing environment for their customers. This attention to detail in creating a pleasant ambiance can enhance the overall customer experience.

However, there are also weaknesses highlighted in the comments that should be addressed. One customer had a terrible experience at the salon, citing a lack of knowledge about products and services, as well as a failure to deliver satisfactory results. This suggests a potential issue with the expertise and training of the staff, leading to disappointment and dissatisfaction among customers. Additionally, the customer mentions feeling rushed and shuffled around, which indicates poor time management and organization on the part of the salon.

Another customer claimed to have left with incomplete nails and expressed frustration over multiple mistakes made during their visit. This suggests a lack of attention to detail, and a failure to meet customer expectations. The comment also mentions a disagreement between the customer and the staff regarding the type of nail product to be used, which highlights a potential communication issue and a need for clearer customer consultations.

In summary, DE.P Nails has various strengths, including friendly and welcoming service, quality nail work, reasonable prices, and a comfortable salon environment. However, there are weaknesses that should be addressed, such as potential issues with staff expertise, time management, attention to detail, and communication. By addressing these weaknesses, DE.P Nails has the opportunity to enhance its overall reputation and ensure customer satisfaction.

Best TL Reviews

They did my mani pedi yesterday and I felt fantastic afterwards. Great conversation and friendly service. Thank you so much.

Really great nails, great service, and prices are good

We had a terrible experience here. We made an appointment for two people. We were there two and a half hours! They shuffled us around. They didn't seem to really have knowledge of their products or services. After such a long time being there my nails looked terrible! I think she forgot to do something or used the wrong product. My nails were flat, no shine, and sort of gummy. I asked her to fix it. She added more of something but still same result. Do not go here.

Came here to DEP nails to get my toes done , a full set and my boyfriend got his eyebrows waxed. I must say I had a superb experience here , The owners are a lovely couple Michael & Linda. They do an excellent job and are very nice and friendly. They have wonderful ideas if you are unsure about how you want to get your nails or feet done & what style or color. I found this shop by accident and decided to come here because the pictures on the reviews looked super pretty & I’m happy I did come here because they took great care of us. YOU GOTTA COME HERE promise you won’t be disappointed ????

Loved coming here today with my daughter, Arizona. They were quick, efficient, kind, and super helpful. The price was great as well and my toes look brand new :) we will definitely be back. Thank you so much!!

This is a great place to get your nails done . If you go in as a walk in you might have to wait a little bit but that's only because they are quite popular. But if you make an appt. Then you are set. They have the massage chairs and foot spas for pedicures as well.

Left with my nails incomplete. I have uses this location off and on for years. Unfortunately they are have not improved. I wven offered a picture of what i wanted and of course i received yes yes we can. But when it came time to complete the look with my natural nails she attempted to.have her husband use powder on me. I only use gel and made him stop as he began sanding my nail down to the skin for powder prep. She then says i agreed to powder which me and several patrons stated i did not qs she keeps talking over me. They have made mistakes before and tried to fix them, but seeing as this was a special set i was not pleased and discontinued their service, paid my balance and left. I wish they would train on how to use the gel product instead of pushing powder off on people.

Had a great experience getting my nails done this past Saturday. I didn't arrive till 615pm but they stayed late & did a full set and my toes. They did.a great job. I will definitely return to this salon again. Excellent!!!!