Quick Facts About Hanna's Nails
Hanna's Nails place has received both positive and negative comments from customers. In order to assess its strengths and weaknesses, we will analyze the comments provided.
Starting with the strengths, many customers have praised the quality of service provided by Hanna and her crew. One customer mentioned that their hands and feet looked "so pretty" after visiting the salon. The same customer also complimented Hanna on her skills with individual lashes and eyebrow arches. This shows that Hanna's Nails place excels in providing services beyond just nail care, and is trusted by customers for their expertise in other beauty treatments as well.
Another strength mentioned by a customer is the attention to detail provided by one of the technicians. They commented that the technician took their time and the customer's daughter's nails came out beautifully. This indicates that the salon has skilled technicians who are capable of delivering high-quality work.
Additionally, multiple customers mention the size of the establishment and the various services offered, such as spa treatments, nail care, and eyebrow shaping. This suggests that Hanna's Nails place has a diverse range of services available to cater to different customer needs and preferences.
However, there are also several weaknesses outlined in the comments. One frequent complaint is regarding the poor customer service provided by some of the staff members. One customer stated that a technician had a bad attitude and was not friendly. Another customer mentioned that the front desk staff had become rude and unprofessional. These comments indicate that there may be inconsistency in the level of customer service provided at Hanna's Nails place, with some staff members failing to meet customer expectations.
Another weakness highlighted by customers is the lack of expertise among certain technicians. Some customers mentioned that if you are not a regular, you may end up with a trainee who is not experienced enough to deliver satisfactory results. This leads to the need for additional visits to correct the work done, resulting in wasted money for the customer.
Customers have also expressed dissatisfaction with the price and quality of the services provided. One customer mentioned that the acrylic nails do not last and come off after a couple of days. They also criticized the high price charged for nail fixes. This suggests that Hanna's Nails place may need to improve the longevity and durability of their nail services in order to meet customer expectations and justify their prices.
In summary, Hanna's Nails place has several strengths, including the expertise of Hanna herself, the attention to detail of some technicians, and the diverse range of services offered. However, the salon also faces weaknesses, such as inconsistent customer service, lack of expertise among certain technicians, and concerns regarding the longevity and durability of their nail services. Addressing these weaknesses is important for the salon to maintain and improve customer satisfaction and loyalty.
Best TL Reviews
I don’t know who the guy is that I had today but he just had a bad attitude. He wasn’t friendly at all and when I asked for gel builder, he really got mad. Someone else had to finish my nails. No one explained why either. No one apologized. He didn’t even do a good job.
I will say that usually I have a good experience here when someone else does my nails. It was so bad this time though with him that I don’t see myself going back.
I've been a client of Hanna's Salon for many years. I just left her establishment my feet & hands are so pretty! Besides that, Hanna does the BEST Individual lashes & eyebrow arches. They're a nice crew of people, and she's is the BEST!
Make sure you ask or observe who has experience because often time if you are not a regular, you will get the one in training BE AWARE you will have to go somewhere else to correct ???? the efforts of the person who practice on you so you WILL watste your money
My first experience with them was awesome but the second time I was not so pleased. They couldn’t do none of the designs I wanted so I ended up getting something easy and it still didn’t come out right .They refused to fix my nails and I’m so mad because I spent a lot of money at this establishment to leave unhappy!
Horrible service and High prices for poor work that doesn’t last. Don’t let the pretty nail art fool you. The acrylic nails don’t last and pop off after a couple days like press ons! Then they want to charge you damn near 10$ per nail fix. A rip off. For the price you pay I would not recommend if you are going to charge someone luxury prices at least do luxury work that will last a minimum of 1-2 weeks without any lifting or popping off.
*Since you guys are lieing to justify poor service I will continue the dispute I never had a problem with the service or disputed a charge until my nails started coming off a week after a FULL SET was done. The dispute I made does not disregard the poor service & high prices therefore I had every right to dispute one charge. Y’all knowingly door poor work and still charge people an absurd amount for nails fixes. I’m not upset over losing my appointment I’m upset over being ripped off. & I won’t be scheduling any more nail appointments with you guys and will be making people aware. Have a blessed day
Brought my daughter here right before they closed and the job was not rushed. Oh and the tech was very detailed her nails came out beautifully ????
I was impressed.The building is large ,with lots of things going on ,spa,nails and eye brows.Walk ins and appointments.I don't the prices because I was a guess.But I will go back
3.5
Hannah has always been welcoming yet her front desk is extremely horrible now!!! I have been a customer for years yet lately they have become very rude and highly unprofessional. I will not be back and will never recommend a potential client to this place. To be treated rude and unfairly and to think of the amount of money I have spent with you all!! Good riddance!!!
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Hanna's Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Wi-Fi
Payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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