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Magda & Diana Salon

+1 815-726-1660
235 E Cass St, Joliet, IL 60432 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Magda & Diana Salon

Strengths:
1. Talented and skilled stylists: The comments suggest that the salon has talented and skilled hair stylists. Customers have complimented the stylists on their work and mentioned that they would return to the salon again. This indicates that the salon has professionals who are capable of delivering high-quality haircuts and styles.
2. Excellent customer service: The comments mention that the staff is friendly, welcoming, and makes customers feel comfortable. This indicates that the salon provides excellent customer service, which is important for creating a positive salon experience. The fact that some customers have made it their normal place to visit for haircuts shows that they value the level of service provided.
3. Clean and attractive salon: Multiple comments mention that the salon is clean and attractive. This indicates that the salon takes pride in maintaining a clean and inviting environment for its customers. A clean and well-maintained space can contribute to a positive salon experience and make customers feel comfortable and relaxed.
4. Trusted and reliable: One comment mentions that the salon won the customer's trust after a negative experience at a nearby barbershop. This indicates that the salon has established a reputation for being reliable and trustworthy. Customers value the salon's ability to fix previous hair mistakes and continue to visit regularly.
5. Value for money: The comment "Can't beat the haircut or the price" indicates that the salon offers good value for money. This suggests that customers feel that the quality of the haircuts and services provided by the salon justifies the price they pay. Offering good value for money can attract and retain customers.
Weaknesses:
1. Inconsistent results: One comment mentions that the stylists did not deliver the desired haircut and overcharged for the service. This indicates a lack of consistency in meeting customer expectations. Inconsistency in delivering the desired results can lead to dissatisfaction among customers and potentially drive them away.
2. Distance from customers' homes: One comment mentions that the salon is a 20-minute drive away, even though there are closer options available. This suggests that the salon may not be conveniently located for all potential customers. Being located far away from customers' residences may limit the salon's reach and attractiveness to a wider customer base.
In conclusion, Magda & Diana Salon place has several strengths that contribute to its positive reputation, such as talented stylists, excellent customer service, a clean and attractive salon environment, trustworthiness, and good value for money. However, there are a couple of weaknesses that should be addressed, such as inconsistencies in meeting customer expectations and the salon's distance from some potential customers' homes. Overall, the strengths mentioned in the comments outweigh the weaknesses, making Magda & Diana Salon a desirable option for many customers.


Best TL Reviews

Wonderful ladies. very talented! I would definitely come back again! Sol did an amazing job on my hair!
Excelente atención, excelente lugar muy bonito y limpio, las peluqueras muy amables y hacen un buen trabajo, recomiendo 100% ,especialmente a la sra verónica que hace unos rayitos muy lindos.
Sammy is amazing! Highly recommend her! She’s so sweet and gets the work done :)
I have been here 2 times and have not had any complaints.
This is a 20 min drive for me, and I have places closer to my home, but for me, it's worth the drive.
My son and I will be visiting this place again.
UPDATE:
This is our normal place to get a hair cut, worth the drive.
I go here every 2 weeks. They won my trust after a different nearby barbershop screwed me up and i came to Magdas to fix that mistake. The ladies are nice and always make you feel welcome. Highly recommended
My Go to salon. Can't beat the haircut or the price.
I had my hair done here and showed them a picture of what I wanted. When I showed them the picture they said they could do it. What they gave me and what I wanted was very different. They also over charge.
Muy buen servicio y sobre todo, calidad en el personal muy profesional.

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Magda & Diana Salon Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 08:00 AM - 05:00 PM
Sunday Closed

How to go there

Location